Tagged With "Hard Drive"
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Up=Coming China Tariffs on Copiers parts & accessories
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...
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Re: Canon's new 75PPM A4 MFP series
All in one toner is not environmentally friendly and it drive up the cpc, I hope.
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Re: Has anyone worked with ZooBook?
I went out and contacted ZooBook directly. below is the email I received from ZooBook: Hi Art, Does the scanner send the documents to a shared drive? They can just upload straight from that. To scan directly into a record I would have to check with our developers. Thanks, Earl On 2018-07-17 5:54 pm, Art Post wrote: Hi earl We are not looking to file any forms. All we are looking to do is attach a scanned document to a clients record. Some emr programs allow you to import that document via a...
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Re: Color MFP Trends, Tactics, etc
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Need help with Pay for Print Solution
Maybe I'm wrong about this but with the combined boards isn't there a chance John is a non-Ricoh-type person? I think Hotspot printers are a great option, other than the USB thing. Still trying to figure out how to handle the student walking in with just a USB drive. I guess he could email the doc to the printer from home .
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Re: Need help with Pay for Print Solution
I looked up your profile after JasonR's reply. Sorry for not remembering that "John" was you. I know it's your name but there are a lot of John's out there. Even if you eliminate all the John's that Dear John letters go to and all the outhouses by that name, that still leaves quite a few. Anyway, isn't it impossible to be able to print anything but PDF's from a thumb drive if it isn't plugged into a device with the software resident? For instance, how can an MFP print an Excel File without...
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: "Green Jobs"
All good points. Yes, the weather is different today than yesterday. And we can extrapolate that to 100 years ago and 100 years from now. Human activity? Oh, our ego's would drive us to think we make a SIGNIFICANT impact. And science is asleep, replaced with faith labelled as "consensus". But I don't think many people who have seen a forest fire or volcano actually BELIEVE we impact the climate much more than the proverbial butterfly wings. Unrelated, I think MLB should handle World...
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Re: Need some help ---Scan Router for Vista 64 Bit
Don't drive yourself nutso with ScanRouter. It was a dog when it was supported. Your 15cpm supports Scan to folder and is much easier to configure and maintain. And 64bit Vista? forgettaboutit. Vista Home is not scan friendly because the permissions are so hard to find. But it can be done. If you decide to go to the dark side (Mac) it supports SMB (scan to folder) also.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
A customer was demo'ing a canon color copier with fiery in their office. I stopped by on the second day to check to see how everything was going. The office manager asked me if there was any way that images or pictures would just randomly print off the hard drive of the system. Apparently, some very explicit images had been printed on the copier right before I got there. Rightfully so she was absolutley furious. I explained that the pictures had to have been printed by someone in the office.
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: CBS NEWS REPORT ON COPIER SECURITY
Art, this is a serious issue. This is no different than hard drives in our computers, laptops, netbooks or anything that uses a HD. They are all storing electronic digital magnetic information. Those that have encryption are not safe if you know what you are doing. These encrypted containers can easily be tapped and opened. If you don't believe me do a little research on computer forensics. http://en.wikipedia.org/wiki/Computer_forensics This has been an interest of mine that is quite...
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Re: CBS NEWS REPORT ON COPIER SECURITY
wow, thanx for that! I thought we were safe with the lastest Ricoh security measures. Are we? I knew older copiers were very suceptable to getting information, however with recent upgrades with Ricoh products are we safe? Seems like none of us are safe except for pulverizing the drive as you stated. How is everyone else handling this? Is the CBS guy blowing smoke, or are there criminals out there buying copiers just to get access to the hard drives and if so, it's gotta be a hot and miss...
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Re: CBS NEWS REPORT ON COPIER SECURITY
SalesSerice: I agree! Not only that it seems these were KM machines right? Also if you stopped and paused the video you could see the dates of the documents also. I saw nothing newer than 2008, again I'm thinking not a real big deal, however there could be liability for someone. The word is out now, it's all over twitter and I believe we'll all now have to answer these questions about security and what happends at the end of the term of a lease. It may create another profit center for...
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Re: CBS NEWS REPORT ON COPIER SECURITY
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
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Re: Mac
I've uploaded the doc file. Also, tech support did provide some very detailed information to me via email that I just reviewed. The main difference is that they are scanning via IP which doesn't account for the possibility of the IP Address changing.
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Re: CBS NEWS REPORT ON COPIER SECURITY
I have added the following line item to all my Service Contracts going forward. Hopefully, it covers me. "7). All current model copiers equipped with a Hard Drive, will have the included 128 bit AES Data Encryption feature turned on upon initial delivery. This reasonably protects the confidentiality of any customer information stored on the copier’s Hard Drive, in case that Hard Drive is replaced or the copier is eventually disposed of. It is the customer’s complete responsibility to manage...
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Re: Does your Copier Service Contract still reflect 1970's Analog Copiers?
Can you give us some idea - just curious - what push-back (if any) you have had? Most interested in: "...reasonably protects the confidentiality of any customer information stored on the copier’s Hard Drive, in case that Hard Drive is replaced or the copier is eventually disposed of. It is the customer’s complete responsibility to manage their Hard Drive’s information security upon disposal" (maybe too soon for you to comment). and, do you get questions about ..."Whenever possible, to allow...
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Re: CBS NEWS REPORT ON COPIER SECURITY
Since the CBS video was aired I have had two municipal govt's begin to demand both Data Overwrite and Hard Drive Encryption become mandatory on all future copier acquisitions. I have also had several recent commercial customers ask about copier security who would have never asked before.
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Re: Some Copiers Store Personal Information
A fascinating glance at what the CBS news story might have looked like if they'd been honest. To recap... "Someone might be able to recover your driver's license from your copier's hard drive by simply spending several hundred dollars and hours of work!" "However, every one we looked at had no recoverable data" The end.
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Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
Much faster access time, 100% reliable, no moving parts, can't crash the drive head with sudden loss of power corrupting drive. Much smaller, lighter, much lower power consumption. Much less heat generated. Much less headaches for Service Dept compared to HDD as there is virtually no service required. An SSD can fit mechanically into the same hardware slot as a HDD. Just started showing up in laptops last year. MFP Copier vendors are always jostling to say they were first to market with some...
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Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
I would say you answered your own question. Why would you double the cost of a component of your copier when the benefits are negligible? You mentioned faster access time which is true. Don't you hate standing at the copier while the screen is saying "Please wait, Accessing Hard Drive?" You mentioned 100% reliable, which is not true. They are certainly more reliable, and there's no concern about drive heads, but once again, not a lot of problems there. The most common issue with hard drives...
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Re: Who really needs 250 GB in a Konica Minolta Hard Drive!
Almost no idea what you are talking about. In my experience, people who have workflows that would benefit from storing images to the copier also need a Fiery controller. In those types of worflows with high-res color images, its quite easy to wind up with very large files. I've seen files stored on the Fiery that were more than 1GB for a single file. So, in those specific types of workflow, yes, a larger hard drive is not only useful but necessary. For general office work, there is generally...
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Re: Mark Pollack Joins Konica Minolta!
http://kmbs.konicaminolta.us/c...s-solutions-usa.html Industry Veteran to Bring Leadership, Expertise to Konica Minolta as Vice President, Marketing Communications and Program Development Ramsey, N.J. - July 29, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced Mark Pollack has joined the company as Vice President, Marketing Communications and Program...
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Re: CBS NEWS REPORT ON COPIER SECURITY
more details on the new drive http://www.pcworld.com/busines...ives_turned_off.html While a great feature I expect it will have to be Common Criteria certified before it gains much traction in the market place. I would not expect buyers to give up on the idea of a Data Overwrite kit anytime soon. 90% plus of my Sales quotes these days involve copier secuity.
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Re: Ricoh Ends Relationship with Ratio
Let me further clarify my post. My understanding is this, Ratio Germany has filed for bankruptcy and no longer doing business. Ratio America is now its own entity and doing business seperately. They drive the Plotbase PM website and are selling Plotbase/Rip Cube etc. There is legal discussions that will allow Ratio to work with Ricoh. I think Ricoh recognizes the embedded is not sufficient but is tied legal on their actions. Also, Ricoh is still provide tech support for the controllers that...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Competitive Copier Vendors
I think the local dealers biggest advantage against the National vendors is flexibility. Dealers naturally have much shorter chains of command due to having far less employees. Therefore, dealers can make quicker decisions. The National Vendors are always going to have the advantage of price and a lesser concern for profitability. If you cant beat them on price, thow in some change-ups on them. 1.Free Pro Services 2 Free HDD Decommissioning 3.Copy Blocks 4. Throw a "bonus" Office Chair,...
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Sharp is still in. They are under-distributed and I'm sure Japan is dissatisfied with this so I would not be surprised to see some changes, but Sharp is still invested in printing and these changes will probably be intended to drive growth, not just cut costs. By the time Panasonic bailed they had not launched a new A3 in three years, sold off their direct division, turned their dealers into resellers. Far more writing on the wall
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Re: Cloud Poll
Microsoft's "Sky Drive", a free cloud based storage solution is now a player in the "freemium" space?
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Re: Q. How does your company handle networking charges?
1st 90 days, all inclusive, with no time limit on hours required to get the customer to say they are happy. Thereafter, billable at $95.00 per hour onsite. Dealer, Canada
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Re: Q. How does your company handle networking charges?
On average, business computers are replaced every 5 years. That means (on average) 20% of all computers are replaced each year. If you did NOT charge for reinstalling drivers, you would need to employ someone (or several someones) full-time to drive around reinstalling print drivers on every client's computer they just replaced. It seems those customers most unwilling to pay are also those most unable to accomplish simple tasks such as reinstalling a print driver on their own. Funny story:...
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Re: HDD Wiping/Reformatting
Amanda, Just formatting the Hard Drive and reloading system Software is definitely not enough to meet the due diligence requirements because the data can still be recovered by a knowledgeable person with forensic software. Even though it isn't easy to do, it is possible and that is enough to make it unacceptable to most companies. The need to reload System Software is a two edge sword. Since only an authorized dealer can "legally" have, and install, System Software it protects the Dealer's...
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Re: HDD Wiping/Reformatting
We charge an inexpensive fee (1 hour labor) to format the hard drive, but if they want something more secure, we will remove the hard drive from the old machine and replace it with a new hard drive. For that, we charge the cost of the hard drive + labor and either destroy the old hard drive or return it to the client. That typically costs less than $500 and is easy to roll into a new deal. We've done this on Sharps, Canons, Toshibas, Kyoceras and Konica Minoltas. The hard drives are easy to...
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Re: HDD Wiping/Reformatting
But if you can't restore the OS on that hard drive, you would be returning an inoperable machine to the leasing company. I agree, finding/replacing the HD isn't the issue, it's the proprietary software reload that is. Anyway, the conversation should go like this: "Your old vendor didn't include that? Let me show you what we do at the end of lease (show them your HD Format/wipe procedure and the 'you keep the drive' option)."
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Re: A Day That Will Never Be Forgotten
Out here in Wisconsin, I was getting ready for work and listening to the radio, as I usually did then. The deejay interrupted the song that was playing, and I will always remember the stunned tone in his voice and his unusual words. He said, "If you are not watching TV, you need to turn it on NOW." What kind of weird thing is that for a radio deejay to say?! So, I did what he said and that's how I found out about the planes hitting the towers. In the time it took me to drive to work, the...
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Re: Ricoh Loses another Top Exec
Today we are announcing a change in our direct field sales leadership as Mark Bottini has decided to resign his position as Vice President of Direct Sales for Ricoh U.S. to accept a senior leadership position at an outside company. I want to thank Mark for his many contributions to Ricoh and IKON. He started his career in sales with IKON over 20 years ago and has held many leadership positions at the Area, Region and national level. His leadership, commitment and enthusiasm have been...
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Re: Stuxnet Lives!
A COMPUTER virus created to sabotage Iran's nuclear programme and stop Tehran developing an atomic bomb was designed by American and Israeli experts, it was claimed yesterday. The Stuxnet computer worm, the most sophisticated cyber weapon ever made, crippled uranium enrichment facilities across Iran last year and set the country back five years in the nuclear arms race. US military and intelligence sources have told The New York Times that a simulation of Iran's uranium enrichment facility...
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Re: Dell Power Server Power Supply
Montecore: Thanx for this, I worked on this server before just for software. I got a call that the server is making a noise, when I stopped in I heard a well....best described as a continuos whine coming from the power supply. With your information I think I'll go back and make sure the noise is not coming from the hard drive. BTW what is MB?? nevermind got it "motherboard", once you get past the big 50 it gets a little tougher to recall somethings. Thanx for the help. If the whine is coming...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
I think Ricoh waited so long to release an A4 system like this for the fear of what it will do to the A3 business. I know my Sr. Management is concerened that reps will start selling A4 systems to replace existing A3 systems and drive revenue down. The perfect spot as everyone has pointed out is in the MPS world. This product will do well to knowck out the HP, Lexmarks, etc... I wish we had it sooner.
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
Let's face facts, we all need to drive revenue, however we all still need to make commissions. Do the math, up until about 7,000 pages per month an A4 will have a lower TCO than an A3. If the customer does not need 11x17, then I'm goign with the A4....period. I'll have to move more boxes, but in the long run I think I'll make more.
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Re: Comments on the Canon 1730/1740/1750 Models
The Ricohs have been slow sellers is not because of end user needs or wants. Basically ours is a quota/revenue driven business from the top to the bottom. The preferred compensation model for commissions is that of a revenue based plan with commissions. Why have a GP driven comp plan for your sales people when your Dealership or Branch has a revenue based quota plan from the manufacturers? It just doesn't make sense. With that A4's from Canon, Sharp, Ricoh, and KonicaMinolta has presented...
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Re: What's the best way to close on price increase?
Ricoh blinked first to drive December 2011 sales, due to recent sales struggles and to help Jim Corridi's first Quarter appear impressive (if this works), but other Manufacturers may follow suit, as Old Glory states. We will know soon...