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Tagged With "manufacturers"

Blog Post

Why Does the Pratice of "Skating" Copiers Still Exist? Who Wins Who Loses

Art Post ·
Earlier today I had a call from another rep that works with me. He was pretty upset that a client was able to find the same MP 3555SP for sale on the web for $300 or so dollars under his sales cost. What even bothered him more was that the reseller was not an Authorized reseller for Ricoh, nor Canon. Which leads me to who is this web company buying the new MP 3555SP from? That web company (non authorized reseller) is buying the MP 3555SP from an Authorized Dealer. Most if not all dealer...
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Re: Are Any Dealers Actually Selling Manufacturer Software/Solutions?

Jason H ·
We sell Uniflow from canon and that is about all. I use the term "sell" loosely as we are not very good at software sales so we do a couple uniflow deals here and there. Other than that we use Square9 and thats about all.
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Re: Are Any Dealers Actually Selling Manufacturer Software/Solutions?

Art Post ·
We are selling Ricoh DocuWare and have increased the content portion of our business big time. In addition we also do a decent job with Ricoh ICE
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Re: Are Any Dealers Actually Selling Manufacturer Software/Solutions?

gap ·
Thanks Jason and Art, that's helpful.
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Re: Are Any Dealers Actually Selling Manufacturer Software/Solutions?

gap ·
Art, one follow up question. Did you start selling DocuWare more in the last 6 months since Ricoh acquired it or have you been successfully selling it all along?
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Re: Are Any Dealers Actually Selling Manufacturer Software/Solutions?

Jayjay4535 ·
I pretty much sell Kyocera Pinpoint Scan software on almost every machine. It’s cheap and it’s a great scanning solution that adds value.
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Re: Thoughts on Manufacturer' App Platforms

Art Post ·
Ricoh ICE, selling maybe to 10% of my clients. I mention it to every account, however in most cases I met with "what is scanning to the cloud". I then have to make mention of dropbox, google drive, box, MS365 or ask what they use. There's nothing I don't like about the app, it has a decent price point. On a 5 year lease I need to include 5 years Maintenance along with the cost of the app. Personally I wish there was a monthly commission that could be generated to the sales person. The real...
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Re: Thoughts on Manufacturer' App Platforms

gap ·
Thanks Art!
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Re: Thoughts on Manufacturer' App Platforms

fisher ·
I see them as fluff for the most part. I explain what they are on most demos. I've also set up Ricoh's free 60 day trials for a number of accounts but I've never had a single customer spend the money to pay for it and keep it. Take a look at your smart phone. Nearly every app I've ever used is a free app. The apps are easy to set up. I do not pay extra for apps monthly and I certainly don't have to go to the Verizon store to get the app installed, set-up by their techs. The Verizon store...
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Re: Thoughts on Manufacturer' App Platforms

yeti ·
MFP apps are going to change drastically in the next few years, with Security at top of mind we are going to see allot more restrictions around what you can do with them. I bet allot of the cloud connector apps will have to go through a tighter certification and Audit process. Also just heard that Ricoh is laying off a bunch of staff from their RIDP ISV support team, Ricoh may be looking to eliminate a bunch of 3rd party software apps from the program even revoking access to their Software...
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Re: Why Does the Pratice of "Skating" Copiers Still Exist? Who Wins Who Loses

Art Post ·
if anyone wants the links for those sites, please PM and I'll send to you
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Re: Why Does the Pratice of "Skating" Copiers Still Exist? Who Wins Who Loses

Larry Kirsch ·
Always a problem? Enforcement is not being used? Usually?
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Re: Why Does the Pratice of "Skating" Copiers Still Exist? Who Wins Who Loses

dimaxusa ·
Manufacturer and the non-authorized reseller are the winners. And I believe that because everyone gets paid when a box moves, nothing will change and its going to get much worse. A couple years back one manufacturer opened up their entire product line to distribution (85ppm A3). I'm a dealer of the products and compete against non-authorized sellers and the internet often. My advice is to prepare yourself for the conversation in advance. Be ready to talk to the customer about why you should...
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Re: Why Does the Pratice of "Skating" Copiers Still Exist? Who Wins Who Loses

Art Post ·
all great points and ty for the comment.
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Re: Why Does the Pratice of "Skating" Copiers Still Exist? Who Wins Who Loses

Larry Kirsch ·
Well put. Be prepared to deal with the issue yourself.
Blog Post

The Imaging Channel's Changing Business Model Must be Profit Over Revenue

Ray Stasiezcko ·
"Regardless of industry, those who have participated in an obsessional quest for revenue regardless of disciplines towards profits will eventually find themselves without adequate liquidity." Unfortunately, it does seem as some are still desperately chasing revenue over the importance of profit. There has never in the history of the Imaging Channel been a more critical time than now to control cost by aligning all the industry's business processes to the realities of the marketplace. Nearly...
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Acquisitions

Art Post ·
Acquisitions update Durst, an Italian manufacturer of advanced digital large format printing and production technologies, announced it has acquired Vanguard Digital Printing Systems (VDPS) - VDPS is headquartered in Lawrenceville, Georgia o manufacturer of printing systems for the signage, decoration, corporate, industrial and packaging sectors - purchase price not announced
Blog Post

Selling (Copiers) in the Seventies with Fred Habbal

Art Post ·
One of the main reasons for this compilation of Blogs for Selling in the Seventies was to lend some insight as to what it was like to sell copiers in the seventies. As far as I know there is little to nothing on the web about our industry in the seventies. I wanted to make sure that we'll have this compilation of blogs to look back on in the future. We'll be posting one of these up for the next two months, so stay tuned for excellent content from these pro's! Here we go! I'd like to...
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Re: Selling (Copiers) in the Seventies with Fred Habbal

Jason H ·
That's great! As many stories as I hear from him all the time, I've never heard that one. I'm still laughing at it.
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Re: Selling (Copiers) in the Seventies with Fred Habbal

Art Post ·
Pops, is one funny guy!
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Ricoh and Coghlin Companies help manufacturers bring emerging technologies to market faster

Art Post ·
Ricoh and Coghlin Companies help manufacturers bring emerging technologies to market faster RICOH Service Advantage provides full lifecycle technical and customer support for Coghlin Companies' engineering, product development and contract manufacturing offerings EXTON, Pa. , Sept. 29, 2021 / PRNewswire / -- Ricoh USA , Inc. today announced it is teaming with Coghlin Companies , a leading product development and contract manufacturing services provider, to accelerate and enhance support and...
Blog Post

Better Call Art "Copier Manufacturers Need to Step Up Their Marketing Game"

Art Post ·
What can I tell you, other than it's Good to be the King! If I were King I would.........
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Who are the Major 3rd Party Fuser Suppliers

gap ·
Those of you using 3rd party fusers/maintenance kits, what manufacturers or suppliers are you working with? Could be anything from refurb to new build. Thanks!
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Re: Who are the Major 3rd Party Fuser Suppliers

Art Post ·
Katun
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Re: Who are the Major 3rd Party Fuser Suppliers

copyme ·
Metro Fuser. I had some problems with their rebuilt HP 4501 Fusers though. When they rebuild them they do not replace the old one. That is not good. They fail due to this sometimes. I complained but was told tough luck in so many words.
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Ricoh earns the 2022 ENERGY STAR® Canada Electronics Manufacturer of the Year Award

Art Post ·
Ricoh earns the 2022 ENERGY STAR® Canada Electronics Manufacturer of the Year Award for its outstanding contributions toward a more sustainable future For the third year, Ricoh Canada has been recognized for its efforts in advancing sustainability and energy efficiency to drive lasting change – for better. MISSISSAUGA, ON , June 8, 2022 /CNW/ - Ricoh Canada Inc. is proud to announce today that it has received the 2022 ENERGY STAR ® Canada Manufacturer of the Year Award for Electronics, a...
Blog Post

Selling Copiers in the Eighties with Frank Vasquez

Art Post ·
Frank and I have know each other for so many years, even though we only live a few states apart we've never had the chance to meet in person. I'm hoping this is the year we get to meet. Frank agreed to give us some in-site surrounding his career in our industry. I'll be posting Franks linkedin link at the end of this story. Selling Copiers in the Eighties Art: How did you find your way into the copier industry? Frank: Art – first, many thanks for including me in this. Your friendship and...
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The A4 MFP Disruption Continues to Grow

Art Post ·
In a presentation that I gave last week for a dealer in Virginia, I spoke about what the future will hold for those of us that are complacent with just upgrading our customer base with A3 MFP's.    It's those sales people that just pick off...
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