This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week of September 2007)

Enjoy, I had to post this a week in advance.  Busy week with a golf event on Monday, then the SBB Print Audit Road Show on Wednesday and then BTA Gland Slam Wednesday & Thursday!  Hope to have some good stuff to report on from BTA & SBB.

Here they are from 10 years ago this week!

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Weekend Notes from the Copier Industry 9/16/07

Production Printing Business Group. While the Ricoh branches will sell the product, service will still be handled by Kodak employees. This includes the NexPress 2100, 2100 Plus, 2500 and S3000 models, but does NOT include the NexPress M700, which is a relabeled Canon imagePRESS C7000VP. o Pitman Company, which has 18 locations in the U.S., will sell both NexPress color and DigiMaster b/w models. The Digimaster product, which ranges in speed from 110 to 150ppm, is also sold by DANKA, and relabeled by
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Konica Minolta C450

Does anyone know if this is discontinued or about to be discontinued?Thanks
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Xerox Unveils $60 Million Next Generation Toner

Xerox Unveils $60 Million Next Generation Toner Plant Xerox to use chemically-grown EA toners in additional digital printing systems. Better quality reproduction, lower costs cited. -------------------------------------------------------------------------------- The News: Xerox opens first of its kind, energy-efficient plant to produce EA Toner. The Background: Chemically grown toner produces sharp, high-quality color prints, and requires less toner per page. Driving the Growth: Xerox is
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Help Needed Sharp ARM350 Print Controller Issue

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Not sure where in the forum to put this as it is a question for some help from a dealer that is a Sharp dealer as well as Ricoh. So thought I would just try this general discussion for a start. We need some help to try to find a Product code for a Sharp ARM350 unit to enable the scan. We bought the product as a lease return and it came from the US (we are in Canada). In order to activate some of the features on these units you must have a product code for the unit which matches with the serial
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Re: Konica Minolta C450

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C450 was replaced by the C451 in June. We got a bulletin from Konica on June 8 that they were out of inventory on the C450. (The C451 is one very cool unit.) (Edited to attach Konica's press release about the C451 launch.)
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New W2470 Brochure from Ricoh!

Its finally arrived! See attached brochure
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Ricoh Cost Sheet

Can someone send me Ricoh's cost sheet on the Ricoh C3500 / Ricoh C4500? b_siderys@yahoo.com Thanks,
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Ricoh Aficio SP3200SF

Ricoh is pleased to introduce the Aficio SP 3200SF Digital Imaging System, a single solution that can handle it all. Today’s small offices and workgroups are managing the same demanding workloads as many larger organizations. These offices still need access to the same tools and technology as large organizations but at the right size and budget. This compact and cost-effective MFP is a network-ready desktop monochrome laser printer, digital copier, Super G3 facsimile, and full-color scanner
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Xerox Webcast To Discuss Color Print 'Breakthrough'

Xerox Webcast To Discuss Color Print 'Breakthrough' Xerox to Hold Webcast Sept. 24 on Market Breakthrough Color Printing Model, Making Color in the Office the Affordable Choice. STAMFORD, CT, September 19, 2007 - On Sept. 24, Xerox Corporation (NYSE: XRX) will host a webcast to announce color printers and multifunction products that add to what is already the industry’s broadest portfolio of offerings. The company is also launching a new pricing model that is a breakthrough in the market. Xerox
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Re: Ricoh Aficio SP3200SF

electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products
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Re: Prospecting in California

Operating Officer Gary Gulmon Chief Information Officer Thomas Alsborg Chief Financial Officer Stephen Ichinaga Senior Vice President and General Manager of Systems Integration Division Tim Rush Senior Vice President of Operations Michael R. Thomson Senior Vice President of Marketing and Services David Dennis Senior Vice President of Product Marketing Steve Jow Senior Vice President of Commercial Sales Christopher Caldwell Senior Vice President of Global Business Development Charlotte Chou Senior Vice
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Re: Leads in Quebec

and services to support expanding operations The company announced the opening of its wholly owned subsidiary Pixman U.S.A. The new location will facilitate the selling process of Pixman solutions in the U.S. and offer a higher level of local customer service. The company will hire a local sales team, place resources in key locations, and expand into other areas of U.S. market by establishing a value-added reseller network. It is negotiating partnerships with promotional and field marketing
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Re: Sales Tips

Tracking data When selling, it's important to keep track of the numbers. It is important for many reasons. Keep track of: 1. The number of dials you make 2. Messages left 3. People you reach 4. First appointments made 5. Number of people who give three "No's". 6. Messages returned 7. Number of new leads added to the intranet We will also be tracking total number of sales visits and number of sales. Eventually, we'll get a handle on the value of our pipeline. Then we can work out how many calls
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TRANSACTION LINK APPLICATION FOR SAGE MAS 90Ô AND MAS 200Ô

. DSS is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of the $17 billion Ricoh Company Ltd., the
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Re: Leads in Colorado

to support increased sales activities tools and services for product development activities products and services to support growth in target markets, including marketing, research and advertising services PARTNERS none stated PEOPLE Steve Serati President Kelly Gregorak Director of Sales and Marketing kelly@bnonlinear.com OFFICE(S) Boulder Nonlinear Systems Inc. (BNS) 450 Courtney Way #107 Lafayette, CO 80026 Phone Number: 303-604-0077 Toll Free: 866-466-0506 Fax Number: 303-604-0066 http://www
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Re: Leads in Virginia

PrecisionIR Group http://www.precisionir.com WHAT IT DOES It provides online investor relations services and web-based communication solutions to publicly traded companies. EVENT 9/12/2007-Announced a new Vice President of Sales OPPORTUNITIES potential opportunity to provide... products and services to support increased sales activities recruiting services for sales professionals products and services to support a field sales force Jeffrey Lubitz is Vice President of Sales in North America. He
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Re: Leads in Washington

Brown was promoted to Vice President of Alliances and Partnerships; he was previously Vice President of Marketing. He also worked in sales and marketing management with Visio Corporation. Mr. Brown earned a bachelor's degree from the University of Michigan and a master of business administration from Boston College. Daniel Jewett is Vice President of Product Management, responsible for developing and communicating overall product strategy. He previously held management positions with Hyperion
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Re: Prospecting in Florida

development activities tools and services for software and application development recruiting services for developers and engineers PARTNERS none stated PEOPLE Peter Pezaris President and Founder Michael Gersh Vice President of Sales and Marketing David Hersh Vice President of Business Development OFFICE(S) Multiply Inc. 6001 Park of Commerce Blvd. Suite 300 Boca Raton, FL 33487 Phone Number: 561-443-5566 -------------------------------------------------------------------------------- NeoMedia
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Re: Leads in Maryland

kajeet Inc. http://www.kajeet.com WHAT IT DOES It provides a pay-as-you-go cell phone service for kids. EVENT 9/10/2007-$36.80 million in a Series B round of funding led by Draper Fisher Jurvetson Growth Fund OPPORTUNITIES company expects funds to be used for... expanding its wireless services expanding retail distribution potential opportunity to provide... products and services to support increased sales activities services to support increased business development activities tools and
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Re: Leads in Mass

Akorri Inc. http://www.akorri.com WHAT IT DOES It provides cross-domain performance management software for automated visibility and analysis across the virtualized data center. EVENT 9/10/2007-$15.00 million in a Series C round of funding led by Matrix Partners and North Bridge Venture Partners OPPORTUNITIES company expects funds to be used for... expanding partnerships expanding product development and professional services expanding sales and marketing efforts potential opportunity to
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Re: Leads in Ontario

Relations Manager 613-966-8058 (x1250) jennifer.shea@bioniche.com OFFICE(S) Bioniche Life Sciences Inc. 231 Dundas Street East Belleville, Ontario K8N 1E2 Canada Phone Number: 613-966-8058 Toll Free: 800-265-5464 Fax Number: 613-966-4177 Bioniche Life Sciences Inc. NRC Biotechnology Research Institute 6100 Royalmount Avenue Montreal, Quebec H4P 2R2 Canada Phone Number: 514-496-7723 Fax Number: 514-496-7725 Bioniche Life Sciences Inc. 1551 Jennings Mill Road Suite 3200A Bogart, GA 30622 Phone
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Re: Leads in Texas

WHAT IT DOES It develops implantable spine systems and instrumentation that restore optimum stability and mobility to patients. EVENT 9/13/2007-$25.00 million in a Series C round of funding led by Telegraph Hill Partners OPPORTUNITIES company expects funds to be used for... expansion potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales force marketing services to support product or service launch products and
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InfoPrint Launches Developer Support Program

InfoPrint Launches Developer Support Program Industry-leading initiative marries color heritage with partner collaboration. Technology partners to collaborate with InfoPrint’s team of experts to allow effective planning and testing of output solutions prior to implementation. Chicago, IL, September 9, 2007 – InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today launches the InfoPrint Solutions Developer Program. The initiative, the most comprehensive in the commercial print
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NEW C2000SPF Color!!

Ricoh is pleased to introduce the new MP C2000 Color Digital Imaging System. The Ricoh Aficio MP C2000 Color Digital Imaging System is the most advanced color-enabled MFP on the market today with everything your customer requires to copy, print, scan, store, and fax documents. This system joins the already successful Ricoh Aficio MP C2500/ MP C3000 & MP C3500/ C4500 Series in the Ricoh color line-up. The Ricoh Aficio MP C2000 incorporates all of the outstanding technologies that make our
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DSm735e (B296)

The toner and developer for this model is different from previous models. Ricoh says this is explained in Bulletin #2. Can someone share this bulletin with me? Thanks
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of September 2007)

Print 17 aka Graph Expo starts tomorrow in Chicago.  I was able to attend last years event in Orlando, however the thought of flying to Chicago and the need to still perform in my day job led me to opt out of Print 17.

I did notice that many of the threads below are from Graph Expo back in 2007.  Thus, you may want to relive those glory days for the imagePRESS C7000VP, or maybe the KonicaMinolta  PRO C5500.  BTW, there some really cools sales threads at then at the end of the blog. I'm checking them out as soon as I finish posting this up.  Enjoy!

Weekend Notes from 9/7/2007

conducted by TrustedReviews.com, image quality is poor § Optional extended warranties do NOT include supplies (toner, drum, fuser, etc.) - GBC announced new in-line options to punch holes in output from production print engines so that the output can be used with GBC Comb Binding machines. These in-line punching systems will be available for: o Ricoh o Xerox o Toshiba o Canon - Toshiba launched new black/white MFP, the e-STUDIO™450s & 500s offering: o adjustable touch screen LCD o letter/legal
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Konica Minolta Launches bizhub PRO C5500 Color Production Print System

RAMSEY, N.J. – September 5, 2007– Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), a leading provider of advanced imaging and networking technologies from the desktop to the print shop, today announced the introduction of the bizhub PROTM C5500 digital color production printing system . Based on the design and technology of the bizhub PRO C6500, which launched last October, the bizhub PRO C5500 digital printing system delivers up to 55 pages per minute (ppm) in both color and
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New Printers From Canon On GRAPH EXPO

, Canon is providing the tools to get it done.” Representing the largest R&D investment in Canon’s history, the imagePRESS C7000VP, along with a host of imagePRESS Workflow Solutions hardware and software, will be running realistic print applications in the booth. In addition, customers will be able to learn how Canon’s Essential Business Builder program, customized mentoring and business development tools for Canon’s digital presses can help them build a successful digital print business. The Company
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Re: Konica Minolta Launches bizhub PRO C5500 Color Production Print System

server provides full VDP functionality, including imposition. It supports all leading VDP formats including PPML, Optimized PDF, Optimized PostScript and VPS (Variable Print Specification). See the bizhub PRO C6500, featuring the IC-304 Controller with Service Pack 2, in action at the 2007 GRAPH EXPO® in Konica Minolta’s booth (# 4436) from September 9-12, 2007. About Konica Minolta Business Solutions U.S.A., Inc. Konica Minolta Business Solutions U.S.A. Inc. ( www.kmbs.konicaminolta.us ), a
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New Ricoh Unit Dedicated To Production Print

of data center, in-plant and graphic arts environments. Team Assembled During the past several years, Ricoh has been preparing to enter the production printing market. Now, with a dedicated direct sales team, channel operations, and solutions engineers working to define, build, implement and support production solutions, customers have a new alternative as they evaluate vendor offerings. A portfolio of proven, and evolving monochrome and color products, and best-in-class alliance partners
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Re: Konica Minolta Launches bizhub PRO C5500 Color Production Print System

is available now through Konica Minolta’s North American direct sales and authorized dealer partners. The manufacturer’s suggested retail price (MSRP) for the bizhub C30PX is $2,570, and the MSRP for the bizhub C30P is $2,271. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A. Inc. ( www.kmbs.konicaminolta.us ), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security
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Re: Duplicators Gone Wild?

Art, Looks great Here at Graph Expo... Interestingly Ricoh has added the high end Kodak products to their booth in a "Strategic Alliance Program" Ricoh sells it and gets a finders fee, Kodak gets all the salel, install,service , and aftermarket, what a deal, where can we sign up...lol The same will be happening with IBM in the future, or maybe IBM management blended into Ricoh, Savin, Lanier Management...Just what they need another group of senior useless managers... Today will have more
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Canon/HP Edgeline pricing

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First quote I have seen on the HP.
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Standard Xerox Features

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Looks like Xerox is now coming standard with Data Overwrite.
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Up Coming Ricoh Launches

Sept 07 MP c2000 series SP 3200 SF (Samsung CMC2) MP 2500 MP 2500spf SP W2470 wide format printer only Nov 07 SP 1000sf SP C400DN(Printer) GX3000S (Gelsprinter) GX3050SF (Gelsprinter) GX3050SFN (Gelsprinter) GX 7000 (Gelsprinter) GX 2500 (Gelsprinter) Jan 08 MP C6000 (Color) MP C7500 (Color) MP 2550B MP 2550SP MP 2550SPF MP 3350B MP 3350SP MP 3350SPF MP 4000B MP 4000SP MP 4000SPF MP 5000B MP 5000SP MP 5000SPF Perseus-P1a SP C220N Perseus-P1b SP C221N Perseus-P1c SP C222N Perseus-MF1a TBA
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RICOH AFICIO MP 2500

Ricoh is pleased to announce the introduction of the new MP 2500 Digital Imaging Systems. The Aficio MP 2500 series builds upon the best features of two existing products – the Aficio MP 2000 and the Aficio MP 2510. The Ricoh Aficio MP 2500 adopts the simpler, compact and affordable engine and controller of the MP 2000 with the faster speed, greater productivity and advanced finishing capabilities of the MP 2510. By streamlining these features into one product, the Aficio MP 2500 allows for
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Re: B&W vs. Color pages

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here you go
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Re: MLP36n Print Drivers

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refund their money. They went and bought another HP that they knew would feed the envelopes. Until Ricoh comes out with software that will talk to the printer, this boy won't be selling envelope feeders, unless it is a GelSprinter.
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SDG Newsletter

Bahia Principie Akumal Club Golden —a five-star, all-inclusive resort located on the Caribbean coast of Mexico’s Riviera. It’s paradise personified, and it can be YOURS by achieving $100,000 U.S. (sales totals will be calculated using Print Director/Ricoh’s MSRP pricing) or more in Print Director software sales! The Gran Bahia Principie all inclusive features: five restaurants, six bars, sporting activities, diving, spa, horseback riding, sailing, mini-golf, professional shows, entertainment
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PRINT DIRECTOR SOFTWARE RECEIVES FIVE STAR RATING

efficiencies. DSS is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old
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Re: MP161 network connection problem

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Make sure WINS Server is turned off unless the customer has a WINS Server. Ricoh "out-of-the-box" have WINS ENABLED with the IP ADDRESS of 0.0.0.0. I have seen this to cause a DNS issue when trying to resolve names to IP address for PC on the network. Also, you MUST set the SMB Domain/workgroup correctly or it will not find any PC's on the LAN. The default SMB workgroup/domain name programmed in the MP161 is WORKGROUP. If that is not the customers workgroup/domain name then you WILL get that
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Re: Scan To Email

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By default MS exchange will not let you scan to email outside of your current domain. Attached is a document showing how to make the needed change on the mail server.
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Re: Canon/HP Edgeline pricing

That's interesting. Does anyone know if Danka is going to be selling these nationally, or just regionally? Interesting enough, I was in training for PrintFleet today, and this product was discussed as a big threat.
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Re: New Ricoh Unit Dedicated To Production Print

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Brian Gawron Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6167 russell.marchetta@ricoh-usa.com bgawron@peppercom.com RICOH SHOWCASES PRINT PRODUCTION PRODUCTS AT GRAPH EXPO 2007 CHICAGO, September 9, 2007 – Ricoh Americas Corporation is showcasing a wide variety of hardware and software solutions that help streamline document workflow in high-volume print production environments
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Re: Sales Tips

An important part of selling is to keep track of the ratios and numbers so you can understand your pipeline and improve it. How many calls does it take to get an appointment? How many appointments does it take to get a sale? And so on. Eventually, you'll find that it generally takes 10 calls to make an appointment and 10 appointments to make a sale, for instance. Then you'll realize that if you made 1000 calls last month and made $5000, then you'll want to make 2000 calls to make $10,000. Once
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Re: Sales Tips

Suppose you make 100 calls one month and get 20 appointments for the next month, but that next month you're busy going to appointments so you didn't make any calls -- how many appointments will you have on the third month? None. That's because you didn't feed the pipeline. Of course, if you've done any sales already, you're quick to realize that If you made $20000 in sales this month, it's because you made 2000 calls last month. Or something like that. That's the sales pipeline in reality. You
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SAMSUNG ANNOUNCES NEW PRINTER VISION TO MEET THE NEEDS OF BUSINESS USERS

manufacturing, research, design and development process gives the company a significant competitive advantage over other companies who are dependent upon vendors for various core hardware & software components. Samsung dedicates a significant portion of its printing global revenue and scientists to the research and development (R&D) of new printing technologies. This technology investment formula is already prevalent in other committed technologies such as: LCD panel, CDMA handset and DRAM
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of August 2007)

Not much here this week.  However, I dug these dates up and stuff that happened ten years ago this week! Enjoy!

  • Aug 14 Coordinated bombings in Yazidi communities in Iraq kill at least 500 people, the second-deadliest terror attack of all time
  • Aug 15 An 8.0-magnitude earthquake off the Pacific coast devastates Ica and various regions of Peru killing 514 and injuring 1,090.
  • Aug 21 Hurricane Dean makes its first landfall in Costa Maya, Mexico with winds at 165 mph. Dean is the first storm since Hurricane Andrew to make landfall as a Category 5.
  • Aug 22 The Texas Rangers rout the Baltimore Orioles 30-3, the most runs scored by a team in modern MLB history.
  • Aug 22 The Storm botnet, a botnet created by the Storm Worm, sends out a record 57 million e-mails in one day


'Best Image Quality' Award To Konica Minolta bizhub

interviews with hundreds of customers. After a thorough validation process, we were left with 207 locations representing a device population of 237 MFPs.” “This year Konica Minolta MFPs were ranked the highest overall with respect to Image Quality, beating out rivals such as Canon, HP, Ricoh, Xerox and others,” added Slawetsky. “Konica Minolta also was rated highest in Printer Capability, Scanning Capability and more. Based on feedback from end users, anyone with stringent image quality requirements
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Ricoh Gelsprinter Promo

Buy 5 Get One FREE!see attached file
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RICOH ANNOUNCES RELATIONSHIP WITH NASBA

its presence and further its commitment to the channel community. NASBA will help Ricoh connect to more than 15,000 of NASBA’s reseller members and 45 vendor partners. NASBA has the single largest IT sales channel of its kind and Ricoh will be able to utilize its relationship to recruit more resellers, increase sales with existing resellers and create broader exposure of Ricoh’s brand, channel reseller programs and product offerings. Ricoh is committed to supporting NASBA’s reseller members and
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Weekend notes 8/19

across the southwestern U.S., which sold out to DANKA. He started Documation after his departure from DANKA. o POA has locations throughout the states of Oregon and Washington, including Seattle, Portland, etc. In addition, the company also has a location in Phoenix & Tucson. o Carries Konica Minolta, Sharp, Ricoh, Toshiba, Hewlett Packard, and Xerox printers. o Owned by Terry Newsom o Founded in 1976
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Re: Bates Stamping MP4500sp

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IPro is one of Ricoh's new 3rd party solution providers and they have a product that has a built in "bates" solution. I have not had time to research it yet but I will see it in September at the Ricoh Developers Conference. Here is a small brochure i found.
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Xerox Pricing!

See attached Xerox document
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Re: B2C defined

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Correct. B2C means "Black to Color." This term was created about 5 years ago to designate the "next big thing" in the industry, which was the move from black & white output to color output in the office. Sort of along the lines of "A-to-D" for the Analog to Digital transition. I think the results of the last few years are proof that this revolution has happened (and is still happening). And to re-iterate what Eddie 2 Times said, Ricoh color MFPs can be used in a B2C environment (traditionally
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Re: Stewart Letter to Customers in North East!

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or comparison! Oh, and do not waste your toner to give your competitor free advertising! BTW, JasonR, you had it right the first time. See good plain English explanation at http://www.dancingwithlawyers....freeinfo/libel.shtml (ignore the sales pitch at the end). "Defamation is written or spoken injury to a person or organization's reputation. Libel is the written act of defamation, vs. slander, the oral act of defamation." Does the letter (written distributed document) libel the former
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Re: B2C defined

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Allow me to comment on this for a moment. Ricoh B2C is a strategy, not a product. The conecpt of B2C came about as an effort to transform B&W customers into color. The B2C strategy was to offer a system that was equivalent to B&W systems in every feature and function, with comparable B&W CPC. Most importantly, systems like this did not need a color specialist to sell as typical customers were just looking to make sure reference colors were in place (ie red apples, blue sky, and green grass
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Re: SP4110N Envelope Crinkling

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I have never seen a Ricoh printer (or any other laser printer) consistently produce printed envelopes without creasing the paper. 3 "flaps" of paper going thru pressure and heat - like ironing shirt collar. Humidity seems to affect this more than anything else. GelSprinters won't wrinkle your envelopes. It doesn't appear you can select number 10 size envelopes. I think you will have to input the length and width as a custom size.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of August 2007)

99762069653dba562c1149b4588905ce_three_columnSAN FRANCISCO -- Before the baseball winds up on eBay, before we make up our minds what the new record means (if we can) and before Pedro Gomez is assigned to follow around Alex Rodriguez, let's pause for a few words from the former home run king.

"I would like to offer my congratulations to Barry Bonds on becoming baseball's career home run leader," Hank Aaron said in a video message played on the AT&T Park scoreboard after Bonds hit his 756th home run. "It is a great accomplishment which requires skill, longevity and determination. Throughout the past century, the home run has held a special place in baseball and I have been privileged to hold this record for ........the rest is here

Re: Weekend Notes from the copier industry!

has agreed to market the new imagePRESS C7000VP production color systems, with models showing up in selected DANKA showrooms in next 30 days. - Kubichek Office Products Group, a Konica Minolta dealer, has been sold to an Illinois based copier dealer called Impact Networking. Impact Networking is a Kyocera and Sharp copier dealer.
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RICOH MULTIFUNCTION PRODUCT LINE ATTAINS

9,000 private and public sector organizations, ENERGY STAR delivers the technical information and tools that organizations and consumers need to choose energy-efficient solutions and best management practices. ENERGY STAR has successfully delivered energy and cost savings across the country, saving businesses, organizations, and consumers about $14 billion in 2006 alone. Over the past decade, ENERGY STAR has been a driving force behind the more widespread use of such technological innovations as
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Re: B2C defined

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Two things going on there. B2C is about how the b&w and color clicks are handled. Basically, a b&w machine that also has color. Some color copiers can't separate out the solely b&w clicks and charge the color cpc for every click. B2C can make the distinction and charge accordingly. "Creative color" is marketing spin to cover the fact that Ricoh B2C color isn't as good as some other manufacturers, such as Konica Minolta's. Our Ricoh trainer guy also used to say "pleasing color" or "office color
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Re: B2C defined

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well said Shaja, bit depth is far more important to quality color than resolution. if you have 8 bit 600X600 your quality will be much better than a 2 or 4 bit with a resolution of 2400X1800. Like a Konica minolta guy told me on resolution you can only put so many dot in an inch until they start to just pile up whereas the bit depth has to do with the color variation per pixel.
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Re: C2500 Media Types

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Art, It will do some but not on a regular basis. We had to replace a c4500 that was doing lots of thicker coated stocks with a Canon. I just sold a C811DN and I am certain the brochure on that product says "glossy". I also have the recomnended paper chart from Ricoh and will try to send tomorrow if I can find it.
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Re: C2500 Media Types

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Never thought I'd see the day we'd replace a Ricoh color machine with a Canon to get better media handling .
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Re: Stewart Letter to Customers in North East!

I am sorry but I see nothing wrong with the letter. What do you guys see that is wrong? I think they are tyring to protecting their interests...ahould of thought about that before they signed on with Xerox. We have that letter from Ricoh/Tom that I carry around and that seems to work just fine. I never bad mouth the competition....I just provide the facts and let the customer decide. People like Ricoh and will go to where Ricoh is not where they were. But lets get real... there is a lot of mud
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Aficio 2232 Fax forwarding subject line ?

When setting up the aficio 2232 or any Ricoh product is there a way to set a default subject line for scan to email or fax forwarding to email. Customer had a Toshiba machine and liked that the Toshiba could be programmed to include the fax number of a fax that came in on before forwarding to an email account. The message included the fax number of the incoming fax in the body of text of the email. Also for scanning to email can the subject line be defaulted to a certain message ?
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Re: Aficio 2232 Fax forwarding subject line ?

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I am not sure about the forwarded fax message including the sending fax machine number. I know the default subject for the MP series color machines can be changed to whatever the end user needs. The sending fax machine should transmit the fax information along with the fax so any image printed/viewed should display the fax number anyway. Either way, the current B2C Ricohs are tough to beat in a lot of areas.
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Re: Ricoh Solutions Conference

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Dealers are welcome. This conference will showcase the integrated products created by the 3rd parties and Ricoh.
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Re: C2500 Media Types

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A good rule of thumb is to run no more than about 25% of the machine's recommended monthly volume on "special" paper (e.g. heavy-weight or coated). N.B.-The paper recommendations in this file for the MP C3500/C4500 apply for the C811DN as well...
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C2500 Media Types

Is there a spec sheet from Ricoh stating what types of paper can run through this device, the brochure just states plain paper!! can anyone post something here that will help, I could have sworn I remembered seeing gloss and coated stocks somewhere. Thanx
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Med Assets Announcements

Ricoh U.S. Major Accounts is pleased to announce that effective immediately Dealers are eligible to sell to MedAssets Members through the DMAP Program! Please see the attached Bulletin, Customer Pricing, Dealer Pricing and Membership Listing for further details.
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Amerinet Announcement

Ricoh U.S. Major Accounts is pleased to announce that effective immediately Dealers are eligible to sell to Amerinet Members through the DMAP Program! Please see the attached Bulletin, Membership Listing and Pricing which includes Dealer Margin for further details.
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DMAP Program Announcement** - Real Estate

Ricoh U.S. Major Accounts is pleased to announce that effective immediately Dealers are eligible to sell to RE/MAX, Prudential, GMAC, Keller Williams and the member companies of The Realty Alliance through the DMAP Program. Please see the attached Bulletin and customer pricing which includes Dealer Margin for further details.
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B2C defined

With regard to Ricoh copiers, what does that designation mean? How do they differ from other color copiers?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week Week of July 2007)

Fotor080920328I pulled up one of the old threads below "Sales Tips" and it brought me to a thread I was posting each week for about 30 weeks or so.  It's ripe with some good selling tips.  I believe these were being emailed to me at the time, thus  once it's emailed to me, I figure it's good to go to post up on the site.  Enjoy!!

Sharp MX-2700N and Toshiba 2500c now in the Virtual Monster Mayhem.

Although Xerox, Canon and Konica Minolta are the most common competitors we find ourselves up against nationwide, they are not the only competitors out there. That's why we are pleased to announce the addition of the Toshiba e-STUDIO2500c and Sharp MX-2700N to the Virtual Monster Mayhem. See how these competitors stack up against the Ricoh MP C2500. Explore the control panel, see how to change paper in the drawers and even do common copy, print, and scan jobs. All in an updated user interface
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Aficio League/Savin Sales Circuit/Lanier Rewards Claiming

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Lanier product, The Lanier Rewards claiming is making you enter: -The business name -The contact name -The contact phone -The contact e-mail Has this procedure changed for Ricoh or Savin dealer claims as well? I've checked all of the FAQ's and Rules sections and have found nothing. I simply do not like the idea of providing so much information. Please share your thoughts....
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Better Buys for Business Praises KODAK

is a leading multi-vendor integrated services provider, delivering consulting, installation, maintenance and support services for the commercial printing, graphic communications, document imaging and data storage industries. Kodak is the world's foremost imaging innovator. With sales of $10.7 billion in 2006, the company is committed to a digitally oriented growth strategy. Consumers use Kodak's system of digital and traditional products and services. Businesses effectively communicate with
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RICOH ANNOUNCES COMPATIBILITY FOR @REMOTE

dealership automation and cutting edge technological development since 1984. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, a 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated
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Pricing for NEW Ricoh W2400 & W3600

I heard that pricing and launch info should have gone out on the 18th, does anyone have the wholesale pricing for these yet?
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Kyocera Mita America Strengthens Color Multifunctional Product Line

documents to multiple locations and document management systems. Availability The KM-C3232E, KM-C3225E and KM-C2525E are available through authorized Kyocera dealers at a Manufacturer’s Suggested Retail Price of $10,711, $9,722 and $9,062 respectively. To find the nearest dealer, visit Kyocera Mita America’s dealer locator at http://www.kyoceramita.com/us .
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Ricoh W2400 & W3600 Launch!

Ricoh is pleased to announce the release of the Ricoh Aficio MP W2400 and MP W3600 Wide Format Imaging Systems. These new systems are designed to support the document workflow and productivity needs of today’s networked Walk-up, Central Reproduction Department (CRD), Print for Pay and Data Center environments. The Ricoh Aficio MP W2400 and MP W3600 represent the latest edition of Ricoh’s formidable Wide Format line up, which provides seamless integration of printing, scanning and copying. These
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Re: Vista Drivers

Also, If that doesn't fix it, you might have to do a firmware upgrade on the machine. For instance, I had to update the firmware on the Savin C2525 in order to SMB scan to Vista PC's. Savin/Ricoh didn't mention this until I called with an issue.
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Re: Sales Tips

So you are going to sell a product that you believe in. Next thing you need to do is your research. Do your "homework". Find out as much as you can about the product and the sort of people you will be selling the product to. If you are selling to a select clientel then you will need to understand them and be able to talk to them in their "language" using their terminology. If you are going to be selling to a wide range of people then you will have to become adept in being able to pick people
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@REMOTE INTELLIGENT MANAGEMENT SYSTEM

Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, a 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling
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Re: Vista Drivers

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http://support.microsoft.com/kb/935755/ According to Ricoh the above link will fix some Scan To Folder issues with some of their MFP's.
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Re: NEW GLOBAL ADVERTISING CAMPAIGN

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quote: The campaign is managed by Ricoh Tokyo Gee really? Japan? wow, who'd have thought it? This is the most Japanese advertisement I've heard of so far. I guess the watercooler guys didn't pan out so well.
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Re: RBS and DMAP/RMAP

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Yes I do work for RBS. I have never seen any information being fed from Aficio league or DMAP info from dealers, nor have I ever heard of it happening. I do understand your concerns however. I use "fictitious" info when I register my sales.
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Re: Sales Tips

Displacing a competitor from their accounts can be a very difficult task. At the same time, displacing a competitor can be very lucrative for salespeople and an extremely profitable way for your company to increase its market share. To be successful, salespeople should be careful in their approach and message to the competitor’s client.
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Re: RBS and DMAP/RMAP

So you believe Ricoh is making a huge database too. We are smart for aligning ourselves with RBS...I believe that they will cut off the smaller independent dealers and for a while there will be only large dealers and manufacturers. How long have you been with RBS...I have been here just over a year. Well how do you get your leads from your RBS? A few of the older guys here said ricoh used to have hot leads that they would get from corporate and they brought stuff over from previous dealerships
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Re: Aficio League/Savin Sales Circuit/Lanier Rewards Claiming

It has been the same for Ricoh, the only correct info I give is the corp name and everything else is false.
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NEW GLOBAL ADVERTISING CAMPAIGN

We are pleased to inform you that a new global advertising campaign started today with a gatefold advertisement in Fortune Magazine's July 23rd issue. The campaign is managed by Ricoh Tokyo with the input and assistance of each regional headquarters location. Its main objective is to promote the Ricoh brand in key global markets, which include the U.S.A., UK, France, Germany, Australia, and Japan. The key message of the campaign is that Ricoh can serve customers on a global basis with our
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Print Audit President and CEO Announced as Finalist for Prestigious Business Award

877.41.AUDIT (28348) http://www.printaudit.com inquiry@printaudit.com Print Audit - Europe +44 1483 726206 http://www.printauditeurope.com sales@printauditeurope.com Print Audit - Australia/New Zealand +61 3 9557 6227 http://www.printauditaustnz.com inquiry@printauditaustnz.com Print Audit - South Africa 086 110 5777 http://www.printauditsa.com info@printauditsa.com Print Audit - America Latina +55(21)2220 0939 http://www.printaudit.com.br Informações em Português: suporte@printaudit.com.br
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of June 2007)

Top threads ten yearsThere's a thread below about the impending launch of the HP Edgeline ten years ago this month. It is just coincident or just flat out luck that the new HP A3 Color PageWide MFP are launching at or about the ten year anniversary. 

For those of us that don't have the PageWide, I guess all we can hope for is the same type of epic failure that HP had ten years ago.  Enjoy the threads!

RICOH FAMILY GROUP SALES REPS

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CENTURY OFFICE PRODUCTS, A RICOH DEALER IN NEW JERSEY FOR OVER 20 YEARS IS LOOKING FOR RFG SALES PROFESSIONALS. ARE YOU WORKING FOR RBS AND HATE THE NEW STRUCTURED ENVIRONMENT....DID YOU USED TO WORK FOR NORTHERN AND NOW CAN'T SELL RICOH. ARE YOU NOW A XEROX SALES REP BECAUSE YOU COMPANY SOLD OUT.....AND NOW WILL ONLY BE SELLING XEROX.........IF YOU ARE UNHAPPY CONTACT JACK CARROLL AT : JJCARROLL@CENTURYOFC.COM...OR CALL 732-803-1007 FOR A DISCREET CONVERSATION. THANKS.
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New Scanners from Kodak

Perfect Page technologies for image processing. With Kodak’s Perfect Page technologies for image processing, which include automatic color detection, de-skew, blank image detection, and iThresholding, these scanners deliver several new image-enhancing features such as: § Background color smoothing. Removes variations in paper and form background color for greater color consistency and cleaner and sharper looking images. This can make information easier for people to read and also reduce color
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MFP Wars, Who Wins, Who Loses?

MFP Wars, basically I've never seen anything like the past year in the last 27 years of selling copiers. Direct Branches from KonicaMinolta, Ricoh, and Toshiba are basically selling MFP systems at cost or a few dollars above in order to acquire the aftermarket business. How long can this last? My bet is it will last as long as the deep pockets of the manufacturers will permit it. rest of aritcle is here http://www.mfpsolutions.blogspot.com
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Canon set to top half-year profit estimate:

just less than half of the Reuters consensus full-year estimate of 807 billion yen, based on forecasts from 19 analysts. In the past, however, Canon's second-half earnings have tended to be slightly larger than its first-half earnings. Reuters Pictures Editors Choice: Best pictures from the last 24 hours. View Slideshow Canon declined to comment on the report. It will publish its first half numbers in late July. Sales are likely to climb 11 percent to around 2.17 trillion yen, some 10 billion
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Canon Launches Program for imagePRESS 7000VP

Chicago, June 12, 2007 – In an effort to help commercial printers grow their digital printing business using the Canon imagePRESS C7000VP digital press, Canon U.S.A., Inc., today launched the imagePRESS Essential Business Builder Program. The program is a step-by-step approach to help printers develop the right “go-to-market” strategy for their new imagePRESS C7000VP digital press and help them become value-added solution providers. From a basic level of helping printers with effective
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Re: Personal Desktop Scanners "Wave of the Future"?

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the ole memory banks. Just a few weeks ago doing another print analysis I again encountered 15 of the these scanners at another location, hmmmmmmm is this coincidence or a new fad. Just yesterday one of my clients called me and asked me to quote on 6 desktop scanners similar to the Fugitsu, although he mentioned that he had seen the Canon DR2050c (Retail $695) and liked what he saw. Now this got my attention! The Fugitsu Scan Snap S500 comes with a 50 page feeder, ABBY Fine Reader, USB 2.0, and
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Re: 4420L, 4420NF and 3310LE

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Here is the launch letter for the new gear. Note the mention of low avalibility of the NIB on page 2.
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Ricoh Alliance information - Competitive Differentiator

Attached please find some helpful information on the NSi Ricoh integration. AutoStore provides a key differentiator and will help you win competitive deals. With AutoStore you have a powerful scanning solution at a tremendously competitive price point. For just $600 MSRP per MFP you can provide more functionality than the competition and retain more hardware margin on competitive deals. The slide deck provides some basic but very useful screen shots of the panel level integration. Additionally
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Canon Introduces Color imageRUNNER C5185 Series

Canon Introduces Color imageRUNNER C5185 Series June 13, 2007 Further solidifying its position as a leader in color document output, Canon U.S.A., Inc., introduced the Color imageRUNNER C5185 Series, its latest digital multifunction device complete with greater flexibility, power and performance. Unveiled at Canon's Digital Solutions Forum in Chicago, the Color imageRUNNER C5185 Series will be the first Canon branded color MFP to use a Single-Pass Duplexing Automatic Document Feeder (DADF) and
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Re: When is the release date for HP Edgeline

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Warranty heads now on order. One of our salesreps is looking at our demo unit. He's a bit disappointed about the finisher not doing booklets. It also takes a long time to print ledger full color stuff. Lots of time around the drum drying off. We explained to the rep that the copy quality is better than a Riso but not as good as xerographic. The product does have a niche market.....especially with a limited finisher.
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Re: Sales Tips

Major Shift? Go to the Top If you are selling a service or product that causes a major shift in a corporation, then only sell to the top. A smart day-care center owner we know only markets to the presidents or CEOs of large corporations. Most large organizations don't want the "shift" and overhead of providing an in-house day-care center. Our entrepreneur proves to top management that she can provide them a needed service without a major shift.
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Re: Ricoh Introduction of the FAX1180L

Ricoh (SKU: 413460), the system looks different from the 1170, did a quick search on the web and found nothing pertaining to the 1170 and the 1180 as the same cart, they are both made by samsung.
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Re: The World's First Duplex Printing Duplicator

My thoughts also, I recommended Tohoku,Ricoh manufacturing a 4 color version of the TCII almost four years ago, heck if they can make a TCII, they can make a TC IV. I also though of just having a plate maker (master maker), this would keep the cost down on the hardware. They must be thinking of something else, I beleive ink technology may have put the final nail in the coffin for digital duplicators.
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Re: The World's First Duplex Printing Duplicator

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I agree with Art. Tohoku is never going to listen to good common sense. Ricoh has left digital duplicating technology on the vine to die in the USA. What we have now is what we got. Make the most of it, inkjet technology is on the rise - just take a look at HP's Edgeline and Riso's ComColor......
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Re: Fiery E-8000 Controller

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We have installed one of the patches. Our technician spoke with Ricoh and they said there is no fix for the issue right now and that the other patches will not do any good but that a beta version is circulating and new firware should be out in July. I just have trouble believing that this Fiery has been available for the time that is has and it has this problem still.
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Re: Fiery E-8000 Controller

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the first experience we had in over 2.5 years. I highly recommend you contact your Ricoh rep and try to get this scheduled. The Fiery rep we had knew more about color theory and how to manage a controller w/software than I ever imagined someone would ever know. He also provided his contact info to deal with future Fiery potential situations as well as imageStoreFront and other production solutions. They very well may provide a rep with another avenue of communication to solve the type of
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Re: Going against Global....

From what I understand, they are no longer authorized to sell RFG equipment. Mention that to the customer along with aftermarket support. Global may be digging holes if they are still selling RFG equipment, and may not be authorized to service.
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Going against Global....

Has anyone had any luck...they are really aggressive with the ricoh stuff they still have and I can't beat it!
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introduction of the new FAX3320L, FAX4430L, and the FAX4430NF.

Ricoh is pleased to announce the introduction of the new FAX3320L, FAX4430L, and the FAX4430NF. These models replace the current FAX3310Le, FAX4420L, and FAX4420NF respectively. The new models are the same engine as their predecessors. The only changes between the current models and the new is that the standard memory capacity has been expanded and minor case work design to the front has been made as well as a small color change to the op panel. Please see the attached for product information.
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Fiery E-8000 Controller

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We have our first E-8000 Fiery controller in the field on a Ricoh 5560 and when the scanning function is used it locks up the machine and needs to be rebooted. Is anyone experiencing similar problems and does anyone have these in the field that are running with printing and scanning without any problems?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of June 2007)

Fotor080920328Geesh, 10 years ago we were all hot for color printers.  All of the manufactuer's have come a long way since 2007.   I read my forum post titled "Important All RFG Dealer Sales Reps & Owners!", and I was reminded of the time when Ricoh Direct was capturing dealer accounts at an alarming rate.  That year I lost three of my biggest accounts, because I could not compete on price.  My how things can change in ten years.



'Xerox, Ricoh, Konica Minolta Top Color Printers'

following products from KONICA MINOLTA, Ricoh and Xerox: KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. KONICA MINOLTA magicolor 5550 Outstanding Mid-Size Workgroup Color Laser Printer RICOH CORPORATION Ricoh Aficio GX5050N (also sold as the Gestetner GX5050N, Lanier GX5050N and Savin GX5050N) Outstanding Small Workgroup Inkjet Printer Ricoh Aficio SP C811DN-DL (also sold as the Gestetner C7640nD, Lanier LP440C and Savin CLP240D) Outstanding Large Workgroup Color Laser Printer XEROX CORPORATION Xerox
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RICOH CORPORATION INTRODUCES NEW VERSION OF PRINT & COPY

Corporation. “The upgrades made on this new version of Print & Copy Control provide users with unparallel control, security and cost-savings.” About Equitrac Corporation Equitrac Corporation is the recognised leader and most trusted name worldwide in intelligent cost recovery and print management solutions. Backed by an unmatched R&D programme and the largest team of cost recovery experts in the world, Equitrac enjoys preferred technology partnerships with the world's leading providers of hardware and
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Sharp Expands Direct Operations to San Diego

, contact Sharp Imaging and Information Company of America, Sharp Plaza, Mahwah, N.J. 07430, or call 800-BE-SHARP. For online product information, visit Sharp’s Web site at sharpusa.com or sharpusa.com/documents. # # # Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide developer of one-of-a-kind home entertainment products, appliances, networked multifunctional office solutions, solar energy solutions and mobile communication and information tools
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Need Some pricing on fusers for Sharp Faxes

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Sharp FO-4400 Sharp FO-5700 Sharp FO-2970M Thanks, -=Boston Mike=-
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Ricoh Americas Corporation Unveils SP C210 Full-Color Laser Printer

West Caldwell, N.J., June 8, 2007 – Ricoh Americas Corporation, a leading provider of digital office equipment, today introduced the Ricoh® SP C210 color laser printer. Competitively priced, the SP C210 provides small business and home office users with professional-grade clear, crisp black & white and color prints. An ideal addition to any small office looking for a functional and convenient print device, the SP C210 offers superior speed and output quality. The device speeds through black and
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How to Transform Yourself into A Solution Selling Guru!

How to Transform Yourself into A Solution Selling Guru! With the industry rapidly changing and the on-set on Direct Branches just moving boxes to capture clicks, it is essential that we transform to solution selling. So what is Solution Selling? Solution Selling can be a sale that incorporates a piece of hard with a software solution. It could be something as simple as a print driver setting that saves the customer time or something as elaborate as a Document Management Software application
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Re: Important All RFG Dealer Sales Reps & Owners!

the solutions for us to engage customers with have nothing to offer from their direct branches, atleast in my region than a bunch of idiots with such horrible salesmanship that they can only sell somthing with the BOX MOVER MENTALITY WHEN THEY ARE BUYING BUSINESS. Good Luck Ricoh and See ya Later, I am leading with my second lines.
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The World's First Duplex Printing Duplicator

visit http://www.ricoh-usa.com/ About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help businesses share information efficiently and effectively by
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Re: Updated Ricoh Xreference

Subscriber, Updated XREF CE file(s) are available. If you experience difficulty saving attachment(s), you can download files at http://tscweb.net/xref/xref_DL.htm Or visit the site where you subscribed.
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Re: Sales Tips

Major Shift? Go to the Top If you are selling a service or product that causes a major shift in a corporation, then only sell to the top. A smart day-care center owner we know only markets to the presidents or CEOs of large corporations. Most large organizations don't want the "shift" and overhead of providing an in-house day-care center. Our entrepreneur proves to top management that she can provide them a needed service without a major shift.
Reply

Re: Ricoh Introduction of the FAX1180L

Ricoh (SKU: 413460), the system looks different from the 1170, did a quick search on the web and found nothing pertaining to the 1170 and the 1180 as the same cart, they are both made by samsung.
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Office GIS Rebate Program!

Does anyone have a copy of the "Official GIS" Rebate program from Ricoh? If so, please email to me art@p4photel.com
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Fourth Week of May 2007)

Fotor080920328What were you doing in 2007? Below are the all of the threads for the last week of May in 2007.  Enjoy!

Is Ricoh Corp Unfair to Ricoh/Savin/Lanier/Gestetner Dealers?

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Re: Is this True??? Xerox buys Global??

, supplies and support they require." Global had other existing relationships with copier and printer companies before it was acquired by Xerox, including Sharp Electronics and Konica Minolta. Sharp will continue to sell Global products through at least April of 2008, as per its contractual agreement with Global. Konica Minolta executives could not be immediately reached.
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Konica Minolta Quote Soup 2 Nuts!

Look at these prices!!! $7,355 for a BIZ HUB 420, plus rebate check for $900, plus ship back old copier!!!!!! Basically selling the box for $6,100!! Plus there are four other quotes for Konica Minolta here Shame on them, I got the new with two new Sammys 6345N's!
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Important All RFG Dealer Sales Reps & Owners!

Ricoh Business Solutions is on an aggressive plan to get all business, NO MATTER WHAT THE COST! I have qoutes from RBS where they are selling machines below our cost and are affecting our bottom line. One quote showed a single machine placement at 10% above DMAP 6 and another @ 12% above DMAP 6! This can not continue! If you are not affected by RBS distibution right now, you may be in the future! The time to act is NOW! We are prepared to send certifed letters to Ricoh to the top of the food
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Ricoh Americas Corp Poll!!!!!

With all of the dealers and salespeopl who are unhappy about the "Equal Playing Field" that was echoed @ Ricoh Vision, along with stories of RBS selling and bidding below dealer costs in single machine placement along with large bids. My thoughts is that someone is subsidizing RBS, whether it is Ricoh Americas, Ricoh Japan or Ricoh Dealers (The profit that we make may allow RBS to stay afloat) Cast Your Vote Here!
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Death of Ricoh Business Solutions!

RICOH DIRECT! So, are all RBS the same as this one, who consistently goes in at cost pricing? I think not, most are highly trained, skillful and can sell a solution and make profit for the corporation! Most corporations need to make a profit in order to stay in business. As you can tell I am upset over a veteran sales person who works for Ricoh to drop their drawers in order to get a deal. A deal in which I am in the incumbent and also where I spent hours on a cost analysis for the customer. Do, I
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Xerox To Attack $117 Billion Market

, filter, produce and store data found in paper or electronic documents. The market for e-discovery services is expected to grow 40 percent per year and be valued at $2.5 billion by 2009 in the United States alone. The recent acquisition of Global Imaging Systems, Inc., an office technology dealer that is a market leader in the U.S. SMB market, increases Xerox’s distribution to this market by 50 percent and adds 1,400 sales people serving about 200,000 new customers. Including its partner Fuji Xerox
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Kyocera Mita America Printers Awarded

derived solely from the sales of its reports. For subscription information, call 800-24702185 or visit www.BetterBuys.com . ABOUT KYOCERA MITA AMERICA Kyocera Mita America, Inc. (www.kyoceramita.com/us), headquartered in Fairfield, N.J., is a leading provider of network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Mita America earned ISO 14001:2004 certification for its environmental
Member

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Ricoh Introduction of Print Director New Assessmen

Ricoh is pleased to announce the availability of several new Enterprise level price packs for all three Print Director modules – Analysis & Reduction, Recovery and Suite. Large major account customers can now purchase these software packages at a reduced per seat price in 5,000, 10,000 or 20,000 seat pack quantities. All enterprise software packs include software and 5 years of support (hotline, email, bug fixes, updates, etc.) bundled with each product id. Print Director enables customers to
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Ricoh New Print Security and Cost Recovery

Ricoh is proud to announce the availability of its Print and Copy Control v3 (PCC) solution for Aficio MFP’s. PCC is a powerful software application that runs on the MFP hard drive allowing authenticated user access and tracking of copy/print jobs via the MFP’s LCD. Users need to enter a valid PIN number, network login or ID card to gain access to MFP copy functions. Once a copy/print job is completed, all transaction data integrates back into the Equitrac Office or Equitrac Express Accounting
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what is your base salary for sales rep

looking for feedback, what are average base salaries and then commission rate paid on top of that, how many points does dealership get ontop of cost of goods.thanks all
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Re: Copy Limiting

Correct. The SmartAccounting module of Ricoh print director will allow for limiting account codes. Too bad Canon has this feature standard!!
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Re: Marketing

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the CAN-SPAM laws very carefully and there is quite a bit of work to be done. We did not feel the ROI was there. I have a background in journalism and take care of our inhouse graphic design for our materials. The only thing I outsource is our web site. I don't spend time on measuring results matrixes - my results are happy, confident sales reps who actively want to use the materials because they save them time and make their presentations pop (in other words, I can help them meet their sales
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Re: Important All RFG Dealer Sales Reps & Owners!

I know understand that this sales process comes from top Lanier people that have taken prominant positions within RBS. The bottom line is to drive new business, even if it means selling th box at or below cost. They are counting on recieving the click revenue to drive profits. A good friend of mine in Texas, "Old Glory" made the suggestion that we let them take their sale at cost and then take the cpp business from them, how long can they last if give them a better rate on service? So, not a
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Re: Death of Ricoh Business Solutions!

The fight against Ricoh Direct Channel, I urge all of you to post your stories about poor service, poor customer support and poor experiences, on this new web site. Together we may be able to complie a Un-Reference site that will help dealers maintain our margins and sales. here is the link http://ricohdirectchannel.blogspot.com/
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Re: New P4P Web Site Launch April 1st 2007!

After many months, we are just about ready to launch, within a few days ost a date and time for turn on, we may have a few glitches so please bear with us. Basically, we developed a new portal that will link the blogs, link all of the other manufacturers message boards and give a more professional appearance. One of my ideas for the future is to remove all of the documents from this site and post them on documentmall, Ricoh users will have rights to ricoh documents, Canon for Canon, Kyo for Kyo
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Re: New P4P Web Site Launch April 1st 2007!

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quote: Originally posted by Art Post: One of my ideas ... is ... post them on documentmall, Ricoh users will have rights to ricoh documents, Canon for Canon, Kyo for Kyo, etc. I'm hoping you don't restrict access to documents based on who you represent as a dealer. I think it's handy to have access to all the manufacturers' documents in one location, and since most are public knowledge any way, what's the harm? I'd rather come here and get competitive info quickly than spend the time to go out
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Re: MP 6500 System

wow, I don't understand how the RBS guys can deal with the padded rates! By the way did you cast your vote ofr the new Ricoh Poll? Just curious. Art
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Re: Important All RFG Dealer Sales Reps & Owners!

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If you aren't getting significant commissions on "stolen" maintenance agreements, negotiate for better...it is in your company's best interest. If you are getting 10% on the agreements you sell with equipment, I would "sell" your management on the idea of paying 25% of the first year on agreements "stolen" from the competition. If they say they can't afford it, then how about 10% each year for 3 years and build for yourself a revenue stream of income. Dealer's and sales reps must come up with
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Re: Important All RFG Dealer Sales Reps & Owners!

I think that Global made a pretty strong statement to Ricoh about how they felt regarding their practices and it sounds like it didn't have much effect.
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Re: Death of Ricoh Business Solutions!

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Art, Unless the comp plan has changed since Lanier became Ricoh...they are paid on revenue and not GP. Thats how the Lanier comp plan was.
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Re: AF3228/MPC2500 ISIS driver

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Ricoh only provides ISIS drivers for their scanners.
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Re: Ricoh Americas Corp Poll!!!!!

Would like to hear from everyone on this, this is the type of poll that can help when ourletters are delivered to Ricoh.
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Re: Ricoh Americas Corporation "Unfair to Dealers"?

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I'm a Major Acct Exec at RBS and I don't sell that low on 100 machine placements. This could probably get me fired but we all know who is running RBS now and profit was never a part of their plan! I'd lay money down that the rep's manager was not with RBS before April 1st! Don't blame the rep, they still make money on next to no profit deals now and if it comes from a zero based account (no Ricoh placements), they make even more! This is what is wrong in the whole industry today. Comp plans
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Re: @ Remote update!

Is anyone charging customer for embedded at remote? Our dealership is wanting to ding sales or charge customer 4$ a month for it???
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AF3228/MPC2500 ISIS driver

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Does anybody know if there is a ISIS driver for the newer Ricoh MFP's? I need some sort of color remowal for an OCR application
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Need a 3rd roll feed for a 470W

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I am trying to sell a used 470W to a prospect but they need the 3rd roll feed and it does not appear that any are available from Ricoh. Does anyone have a new one that is left in inventory by chance?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of May 2007)

From the amount of threads there was some awesome activity.  While reading through one of the threads, I noticed the Samsung SCX 6345N.  For me, this was the start of the A4 multifunctional era.  I believe cost for the 45ppm device was somewhere around $1,900 with MSRP about $4,000.  Not much room for margin, however I can remember acquiring many net new accounts with the Sammy because there was no need for 11x17.  Funny, it's ten years later and many manufacturers still refuse to give us full featured A4 devices that can staple, three hole punch and multi-folding.

Re: C2525 Scan to email HELP????

dns server address for my smtp.att.yahoo.com(email server)
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Re: C2525 Scan to email HELP????

It resolves the name just fine. I can do a connection test from the smtp entry screen and it connects just fine. If I change any of the other variables, it fails instantly and logs why eg. invalid username/password. As it is now, it trys for like 5 minutes then just fails. And yes I did try it by IP address just for the heck of it and no different.
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Re: RPCS Driver Question

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I do all but the saddle stitching when I produce some of our company's inhouse marketing pieces. My files also are 12 pages in Word and 12 pages in Excel (12 pages in one workbook), and my pages are all letter size also. Use the "magazine" icon in the RPCS graphical driver; it looks like a sheaf of papers folded with the pages numbered. (Some models have two "magazine" icons; check how the icon depicts how the sheets are folded.) Also be sure to pick 11x17 as the output size. ("Magazine" is...
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Re: RPCS Driver Question

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Where does one get these training scripts from?
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Re: RPCS Driver Question

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It's on Ricoh's launch CD for the MP C2500-C3000 series. I looked but didn't see it on Aficio League.
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Re: RPCS Driver Question

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In addition, here is a great little file that I actually use while doing a demo of how this operation works. It depicts the setup process at the workstation using both the RPCS and PCL driver interfaces. It is only four pages, but does a great job of showing the customer what happens with a four page file (folded out put, not stapled due to the number of pages). I normally will leave these behind with the end users so they'll have a reference point on hand.
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Re: Copy Limiting

John: With the Open Architecture, I'm sure this infomation can be written for the device. I would contact Ron Kieler @ Ricoh in west Caldwell in reference to this.
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Re: C2525 Scan to email HELP????

You could try to clear the scanner, printer, and ncs under 5801. You might have to put the printer ip, gateway, subnet, dns,and email settings back in,so write down the numbers, and reset up the scanner defaults. I just found another today and this worked for me sounded very similar. In my case I could not even scan to a folder using the cross over cable.
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Re: C2525 Scan to email HELP????

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I’d like nothing more than to see your problem solved and prove me wrong but, go back to entry #10. I’ve tried this with a 5510NF and ATT/Yahoo it didn’t work!
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Re: Ricoh Agenda "What Happened"?

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quote: Originally posted by merlin: It is good, except it takes them 4-5 weeks to move over the money once you report a sale. The Kyocera payouts are ridiculously low, and take forever to be credited to your account. No payouts for less than 30 ppm units! Go Savin!!
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Re: Copy Limiting

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Im 99% sure this already is in the architecture. I remember having done this at a real estate account of mine. I was able to limit the number of copies produced per account code. Check in the admin tools.
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Re: C5560 Maintenance Pricing

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A good place to start would be to breakdown the cost fact sheet. I'm sending you a PM with more detail....
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Re: BEST BUY promo from the Staff @ The Hotel

Aprils 2007 Best Buy Winner is IT Dude!!! Please send me your infomation and I'll get the Best Buy Card out to you right away!
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Re: Copy Limiting

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If there is a way to do this on a Ricoh, it's nothing I've ever heard of. I'll go 75% sure this cannot be done on a Ricoh. (but will be happy to be proved wrong)
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Re: C2525 Scan to email HELP????

Resolved! WOOOHOOOO Just thought I'd post the final solution. A tech on Smarka told me that the 2-wire router will not allow smtp traffic from the Savin machine pass. We had an extra SBC Yahoo modem here and and extra router. I took them up there and switched them out for the 2-wire modem/router and everything worked fine. Thanks for all of your help and hopefully this will help if it comes up for any of you down the road.
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Re: C2525 Scan to email HELP????

Good news! Thanks for posting the solution.
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Re: Copy Limiting

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I think you will need Ricoh Print Directer Software (AKA Print Audit 5) or similar to limit the number of printing/copying per user. Been wrong before.
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Re: C5560 Maintenance Pricing

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Thanks so much for you help!!
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Re: Around The World with Ricoh

The Ricoh Arena will be a venue for some of the UK’s most high profile sports and entertainment events. It is the new home of Coventry City football club and will be attracting big names of the calibre of Kylie Minogue, U2 and David Bowie. The £113 million multi-purpose development expands over 72 acres and is less than two hours’ drive time for 75% of the mainland UK population. The 32,000 seat arena will feature 6,000sq metre exhibition and events hall holding 8000 people, a 1,000 seater...
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Re: Canon 1023iF vs Ricoh MP161spf

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Art, where do you get these documents? I will email you my 500 words.
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Re: Canon 1023iF vs Ricoh MP161spf

I get these from Ricoh USA corp.
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Re: Ricoh Rumor!! New Strategy?

I just figured the retail cpc with drum, toner (mono), 100K PM Kit and 200K PM Kit. Retail cpc is .0117116, not sure what the wholesale cost is, however how much would you add on a per copy basis for on-site service if the user was doing 3,000 pages a month in volume. I thought about .005 per page. Thoughts?
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Re: Ricoh Rumor!! New Strategy?

Our dealership just purchased one of these SCX6345N's. I have been successful in setting up the printing, NetScan and scan-to-folder. But the scan-to-email is making me pull my hair out. And to make it worse, the smasung hotline isn't much help either. Just wondering if anyone tried this and got it working yet? Thanks for any help
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Re: Sales Tips

One-of-A-Kind Marketing Many folks buy because of a "fear of loss". Can you market your product as a "one-of-a-kind" for a "limited time only?" Show them what they stand to gain as well as what they will lose if they don't order now. One auto salesperson we know always shows the purchaser a model that is a "second choice" in case the "preferred model" gets sold before the customer makes a decision. This can really speed up the sales process.
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Re: Ricoh Rumor!! New Strategy?

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We have run into this as the Xerox WC4150 but so far I haven't been able to see service & supply pricing from Xerox - does anyone know how they are pricing their service & supplies on this unit?
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Re: Sales Tips

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quote: Originally posted by Art Post: One-of-A-Kind Marketing Many folks buy because of a "fear of loss". Can you market your product as a "one-of-a-kind" for a "limited time only?" Show them what they stand to gain as well as what they will lose if they don't order now. One auto salesperson we know always shows the purchaser a model that is a "second choice" in case the "preferred model" gets sold before the customer makes a decision. This can really speed up the sales process. Yes the...
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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i have it and can send it to you monday.
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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Would you mind posting it here?...I'd love to hang on to a copy of that! Thanks, Brian
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Re: Ricoh Rumor!! New Strategy?

I read today that Smasung is ready to release a 55ppm MFP in the next three months!
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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Drew, I am in a competetive deal with IKON and have an appointment this afternoon.....is there any way you can get the letter to me? Thanks, -=Mike=-
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RPCS Driver Question

I have received a 12 page document that was created in MS word. Each page is letter size. here's my question. Can I turn this document into an 11x17 booklet and saddle stitched with the RPCS driver, when I select the booklet mode?I would test this at...
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Ricoh Introduction of the New EFI Digital StoreFront 3.0

Ricoh is pleased to announce the release of the new EFI Digital StoreFront 3.0 Customer Hosted and DSF Express Solutions. Digital StoreFront 3.0 simplifies print ordering by providing a custom e-commerce platform specifically designed for easing the...
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MP W2400 / MP W3600 New from Ricoh!

Key Technology Highlights of MP W2400 / MP W3600 ¨ Touch Screen Control Panel Display ¨ Document Server ¨ Multiple Security Levels o Authentication o Encryption o Data Overwrite Security System o Security Settings Using WIM Key Features & Benefits – Digital Copier ¨ Digital Copier Productivity ¨ Image Quality ¨ Ease of Use ¨ Editing Capabilities ¨ Stamping Capabilities ¨ Embedded Options: o Printing § GL2/TIFF Filer & PS, HDI PRCS Drivers...
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Copy Limiting

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At a prebid meeting, the purchasing manager requested that he would like to see the ability on equipment that is bid to set a copy limit on account codes for the end users. I know Canon (IKON is the incumbant here)can do this but does Ricoh have any...
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Need Gestetner 735, Ricoh 3035 code B264 controller

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I am in desperate need of a controller baord for the B264 model. If anyone has a controller board part number B213-5101 or even a damaged machine with a good contorller board please let me know as I am in need of one. Please e-mail me at...
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Ricoh Once Again Ranked First in U.S. Copier Market

Ricoh Once Again Ranked First in U.S. Copier Market Achieves Number One Ranking in Both Black & White and Color Copier Placements WEST CALDWELL, N.J., May 16 /PRNewswire/ -- In the annual Gartner U.S. copier market report for 2006, Ricoh Americas Corporation -- consisting of Ricoh, Savin and Lanier brands -- has been ranked number one in both black & white and color overall copier placements in the United States. Ricoh had 23.1 percent of the market share for black & white copiers and...
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Copier motors will signal before they fail

Copier motors will signal before they failThe office machinery giant Xerox is planning to build a technology into its future copiers and other products that will monitor their motors and other electromechanical components for signs of imminent...
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C5560 Maintenance Pricing

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Hi everyone! We are looking at selling a C5560in the near future and I would like to know what an average charge for maintenance agreement is. we include parts, labor, drums, developer, toner; everything except paper and staples. I am having the...
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Samsung SCX-6345n

Our dealership just purchased one of these SCX6345N's. I have been successful in setting up the printing, NetScan and scan-to-folder. But the scan-to-email is making me pull my hair out. And to make it worse, the Samsung hotline isn't much help...
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RICOH AMERICAS CORPORATION INTRODUCES THE

PRESS RELEASEFOR IMMEDIATE RELEASERicoh Web Site: www.ricoh-usa.comCONTACT: Russell Marchetta Laura Bower Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6127 russell.marchetta@ricoh-usa.com lbower@peppercom.comRICOH AMERICAS CORPORATION...
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Ricoh is Ichiban!!!!

See attached pdf
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Panasonic's New DP-80 Series

consist of the 35PPM DP8035, the 45ppm DP-8045, and the 60ppm DP 8060. All three models feature automatic handling of documents ranging in size from invoices to full ledger pages, out of the box network and Internet fax connectivity, and a suite of...
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Kyo FS-C8100DN Color Printer

32/32 PPM Color/Monochrome Workgroup Printer with Standard Network Interface and Duplex. Standard Dual 500 Sheet Paper Drawers and 100 Sheet MPT. Standard 256MB RAM. Optional 40GB HDD. Optional Finishing and Paper Handling. Optional Data Security...
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Take a Look at This Copier Quote!

Taking a deeper look at this. 354.75 brings back $18,380.08 based on a 60 month rate of .0193. We must then dedcut the buy out of $4,754.10 and the cost to return, lets give the cost to return $300, so we have a total of $5054.10. Deducting this from...
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Ricoh Americas Corporation "Unfair to Dealers"?

I'm not one to whine and cry about missed sales, competition and saturated distribution. However, when I run across a quote from Ricoh Business Solutions that is simply outrageous it really gets my hair up.rest of article is on my blog Arts Blog
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Need wireless card!

I need a wireless card ASAP for a Ricoh 2510SPF, can anyone help me??
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Magazine article from IKON Exec. saying they weren't interested in small accounts.

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I am trying to find the magazine article that quoted an IKON Exec as saying that if you were a small business that you were better off buying from a local dealer. Can anyone out there help me get my hands on it?I did a search here but didn't find it.
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The New c2000SPF?

Page did not translate well and all Ihave is this image, does anyone else have any other information about this product?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of May 2007)

Fotor080920328Ten years ago this week, we saw the launch of the W2400 & 3600 from Ricoh, still can't get over how quickly time flies by.

"I'm Listening are You?",  was a thread I posted ten years ago.  I re read the entire thread and the first thing that came to my mind is that I need to concentrate on letting the client do most of the talking.

Canon 1023iF vs Ricoh MP161spf

Download attached document
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Ricoh Agenda "What Happened"?

"A Driving Force" was the theme for Ricohs National Sales Meting in Dallas, Texas. First things first...my take on the meeting...curious, Ricoh was making every attempt to assure their dealers that they are their main concern and that there will be no more "new points" of distribution. They spoke about the consolidation of Lanier Direct to Ricoh Direct and also the merger of Lanier and Gestetner Dealers to for a new National Network that will distribute Lanier Branded Systems and Solutions
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RICOH Wins Eight "Best Awards" from BERTL!

more. Ricoh received awards in the following categories: · Best Workgroup Color MFP Range With an Outstanding Print Feature Set: The Aficio MP C2500/C3000/C3500/C4500 Series was acknowledged for its expansive print features including the secure print-send function, advanced print clustering capabilities via SmartDeviceMonitor and the DesktopBinder utility, among others. · Best Workgroup Color MFP Range With an Outstanding Scan Feature Set: The Aficio MP C2500/C3000/C3500/C4500 Series was also
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Re: Ricoh Agenda "What Happened"?

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This has been the case with Savin reps for years. I was aware that you Ricoh guys went shopping with points earned, but as a Savin guy I've always enjoyed the cash! I make a ton of money on the Savin "Fast Track" program in which our points are used as dollars on a Savin debit card. Not only does this program pay for my family's yearly trip to Cancun, but also pays for our Baltimore Ravens season tickets! Wait until you see how much money you'll earn for selling color printers on this program
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Toshiba Color Copier All-In Service and Purchase Color Toner

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Has anyone seen a quote for service on color copiers that includes all service, parts and black toner but the customer buys cyan, magenta and yellow color toner as needed? Recently, lost a couple accounts to dealers that quoted 1.5 cents for black or...
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Sales Tips

Is Product Discounting the Way to Go?Sure, you want the business, but is discounting the way to go? Studies have shown that once the reduced price goes away, so may the customer. Better to slowly build a base of customers who really want your product...
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Ricoh Introduction of the New EFI Digital StoreFront 3.0

Ricoh is pleased to announce the release of the new EFI Digital StoreFront 3.0 Customer Hosted and DSF Express Solutions. Digital StoreFront 3.0 simplifies print ordering by providing a custom e-commerce platform specifically designed for easing the print procurement process. The award-winning EFI Digital StoreFront™ delivers a complete, streamlined job management and workflow solution. The product enables businesses to create a personalized, interactive Internet or intranet presence 24 hours a
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MP W2400 / MP W3600 New from Ricoh!

Key Technology Highlights of MP W2400 / MP W3600 ¨ Touch Screen Control Panel Display ¨ Document Server ¨ Multiple Security Levels o Authentication o Encryption o Data Overwrite Security System o Security Settings Using WIM Key Features & Benefits – Digital Copier ¨ Digital Copier Productivity ¨ Image Quality ¨ Ease of Use ¨ Editing Capabilities ¨ Stamping Capabilities ¨ Embedded Options: o Printing § GL2/TIFF Filer & PS, HDI PRCS Drivers...
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Re: Ricoh Agenda "What Happened"?

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Being a Ricoh/Kyocera dealer. Kyocera has had a debit card for years. It is good, except it takes them 4-5 weeks to move over the money once you report a sale.
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Re: Smart Accounting

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Hi Melissa, I sold this software to a real estate client last week and trying to get info on it from Ricoh is like pulling teeth! I'll attach some documentation that my IT guys found. Also, there are some pretty cool screen shots on the Ricoh and Savin web sites. Good Luck! Brian
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Re: Smart Accounting

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Here is the Smart Accounting Admin manual. Real estate and legal environments are going to love this software if it works like the brochure says. However, I ordered this software from Savin two weeks ago, and it is still not in...we were told that it has to be shipped directly from the third-party that developed it. I'd recommend we be careful when promising setup...this is really slowing down my copier delivery! Hopefully, I'll get this installed next week and get some face-to-face time with
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I'm Listening, Are You?

I'm Listening, Are You? How well do you listen to your customer? I mean, really understand what they want and how they want it. Over the years of selling "down the street", I've learned to let the client do most of the talking and I'll do most of the listening. Of course I'll ask a few key questions like why are you considering a new solution, do you have any pains in your day to day business that involve your printing or copying hardware. It took many years to understanding that listening is
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Re: RPCS Driver Question

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digital support rep's word for the icon, but Ricoh may be using "booklet.") Edited to say that job # 2 in this attached job shop sounds a lot like what you want to do, including the finishing. It talks you through the manual steps when the icon isn't present.
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Re: RPCS Driver Question

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It's on Ricoh's launch CD for the MP C2500-C3000 series. I looked but didn't see it on Aficio League.
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Re: Scanning File Type

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I remember asking someone smarter than me (those people are easy to find!)this same question a long time ago. The response I received then (I think I was questioning the function on one of the early color boxes) was that when selecting TIFF / JPEG, the system makes the distinction based on whether the file is color or black & white. This may have been the "dumbed down" answer given to a salesman by an IT guy, but it may have some relevance here. Is it possible that on a black & white system the
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Re: Scanning File Type

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Here's your answer
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Re: I'm Listening, Are You?

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There is a old saying in sales. The best sales person is the best listener, not the best talker.
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Re: Canon 1023iF vs Ricoh MP161spf

I get these from Ricoh USA corp.
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FreePrinters.com Shakes Up the Printer Industry

programs offer the latest color printer technology available in the market. The latest programs focus on the new Xerox Phaser 8560 high performance color printers and multi-function printers that can print, copy, scan, and fax! The basic premise of the free printer program is, that any US based organization with good credit, can qualify to receive a free color printer or copiers with free on-site service. The only obligation to the customer is to purchase a quarterly shipment of supplies that are
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GlobalScan Serverless (GSS).

Continuing its evolution to meet our customer’s growing needs, Ricoh is pleased to announce the newest addition to the award-winning GlobalScan Server family of products, GlobalScan Serverless (GSS). Ricoh’s New GlobalScan Serverless offers an improved user interface, enhanced security features with remote installation and configuration. GlobalScan Serverless will be able to fit into any customer environment from SMB to the most demanding enterprise environments. GlobalScan Serverless is a new
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Printing PowerPoint's

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My customer has a 5mb PowerPoint and after sending it to the MFP (ricoh 3260) if you watch the print spooler on the pc it creates something like a 50mb file that will not print???
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (First Week of May 2007)

Fotor080920328Seems ten years ago this week, I attended Rico Agenda in Dallas.  Don't remember much from that trip.  Thus it will probably be a decent read to view that thread below.

Yikes, I had a bad link in the section for the Ricoh Agenda, working to fix that now.  Points of the meeting were acquisition of Global by Xerox, the merge of Lanier & Gestetner brands for a new National Network for Ricoh.

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Xerox 7665 v Savin 6045

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Just had a good account get talked into a free one month trail for a Xerox 7665. The actually had it for 6 weeks because Xerox had trouble getting it to run properly on their network. All color and black copies and prints were free! I lost the sale - long story - the young kid who I had to deal with(owner too busy to get involved) misunderstood my proposal, forgot everythig I told him, etc. and made a huge mistake buying it. If his boss knoew what he did he might get fired. I almost feel like
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Ricoh Agenda "What Happened"?

"A Driving Force" was the theme for Ricohs National Sales Meting in Dallas, Texas. First things first...my take on the meeting...curious, Ricoh was making every attempt to assure their dealers that they are their main concern and that there will be no more "new points" of distribution. They spoke about the consolidation of Lanier Direct to Ricoh Direct and also the merger of Lanier and Gestetner Dealers to for a new National Network that will distribute Lanier Branded Systems and Solutions
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Ricoh Vision 2007 "First Night"

Ricoh Vision 2007 "First Night" What a town! The Hyatt Regency is my kinda place! Some interested items heard among dealers is that Global Dealers were univited from the show. I also had the chance to hook up with Drew (Mid South Digital), Jayson and Jason from A&B Business Systems. The National address is slated for 8:30AM and then followed by three break iout sessions and then the tech expo. Again, Global has dominated most of the talks and what steps Ricoh is taking to counteract. Will
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Re: Scanning File Type

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I remember asking someone smarter than me (those people are easy to find!)this same question a long time ago. The response I received then (I think I was questioning the function on one of the early color boxes) was that when selecting TIFF / JPEG, the system makes the distinction based on whether the file is color or black & white. This may have been the "dumbed down" answer given to a salesman by an IT guy, but it may have some relevance here. Is it possible that on a black & white system the
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Re: Out of Territory

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The only problem I have with this , is were it is going the only Ricoh Dealer is IKON.
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Re: Out of Territory

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I have experience doing this because I am our purchasing manager. (I have six ship-outs pending at the moment -- oh, the gray hair LOL. Just kidding on that gray hair thing.) First thing: if you want to have Ricoh ship directly to the installing dealer, you have to use DMAP and your client has to be registered for a DMAP level through the Oracle system. But, that leads to.... The problem: You are right to be concerned that they won't qualify for the DMAP1 commitment level, because if you don
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Re: LAN FAX

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There has never been lan fax driver for MAC's. I could see it happening with the new "intel mac's" but have not heard anything from Ricoh.
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FreePrinters.com Shakes Up the Printer Industry

programs offer the latest color printer technology available in the market. The latest programs focus on the new Xerox Phaser 8560 high performance color printers and multi-function printers that can print, copy, scan, and fax! The basic premise of the free printer program is, that any US based organization with good credit, can qualify to receive a free color printer or copiers with free on-site service. The only obligation to the customer is to purchase a quarterly shipment of supplies that are
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Color Toner for new equipment

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I am being told that new color copiers are not coming with atarter toners anymore. Therefore, I have to add to my sales cost a complete set of color toners unless the customer elects to go with a cost per copy contract. Is this accurate, no starter toners anymore?
Member

tkern
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Last Week of April 2007)

Fotor080920328One item that stands out this week is the launch of the Ricoh fax 1180L.  Just a few weeks ago, one of my clients wanted a fax machine.  No print, no scan, just a fax.  Too my surprise, Ricoh is not offering a stand alone fax anymore.  I had to sell one of the smaller A4 devices and I was not happy about it, since the client was coming from a high end fax device. Instead of being able to write an order for a few thousand, it was more like $800. GRRRRR!

Enjoy the threads from ten years ago this week!

Why are MFP manufacturers not GREEN!

You've hear it over and over, it's all about capturing pages, especially in the SMB market place. So, why do MFP manufacturers like Canon, Xerox, Ricoh and Konica Minolta continue to manufacture stand alone laser printers that have a high per page cost with thier AIO cartdiges (All In One) and are not good for the environment? Since I have sold Ricoh for so long, I'll start with a Ricoh MFP161, this unit can be purchased as just a copier, ..... go here for rest of article www.mfpsolutions
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24-04-2007: Canon 1Q profit up 22%, lifts outlook

roughly in line with the Nikkei business daily's prediction of about 210 billion yen in an article last week. Merrill Lynch had forecast a profit of 189.9 billion yen. Canon raised its operating profit forecast for the year to December to 790 billion yen from 765 billion yen. Canon's upbeat report echoed earnings last week from US-based office equipment rival Xerox Corp, which said quarterly profit rose 17% on healthy sales of printing supplies and high-margin colour machines. Prior to the
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Ricoh Introduction of the FAX1180L

Ricoh is pleased to introduce you to the new Ricoh FAX1180L, an affordable multifunctional device engineered to deliver greater all-in-one productivity, outstanding image quality and unmatched reliability. Ideal for the home office, small business or executive suite, this compact unit offers high-speed faxing, PC faxing, laser printing, full-color scanning and convenience copying making it the perfect space-saving solution for low-volume environments. Replacing the highly successful Ricoh FAX
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Japanese firm Ricoh increased its operating profit

Ricoh shows strong profits Wednesday, April 25 2007 by Ciara O'Brien Japanese firm Ricoh increased its operating profit for the fiscal year ended 31 March, as strong sales and cost cutting measures boosted the bottom line. The company sells office equipment, including printers, copiers and fax equipment, in addition to other office supplies such as blank optical media. It also deals in digital cameras and other electronic devices, and offers business services such as document management
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Ricoh is pleased to announce the release of the Ricoh SP 5100N

Ricoh is pleased to announce the release of the Ricoh SP 5100N. The new high-speed network connected mono-laser printer, priced affordably yet has the ability to provide advanced features. Primarily targeted at business environments with small to medium sized workgroups and individual users. This is a new monochrome laser printer in our product line-up and does not replace any current model. The SP 5100N boasts high productivity with a robust maximum duty cycle of 200,000 per month, and 1200 x
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RICOH AMERICAS CORPORATON SELECTS

FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Jennifer Kuhl Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6111 russell.marchetta@ricoh-usa.com jkuhl@peppercom.com RICOH AMERICAS CORPORATON SELECTS ROSETTA TECHNOLOGIES FOR MICR TECHNOLOGY West Caldwell, NJ, April 25, 2007 – Ricoh Americas Corporation, the leading provider of digital office equipment, today announced that it has entered into an agreement with Rosetta Technologies, a total
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Re: hp news!

market which the company has been approaching with renewed vigor since October 2006, HP is increasing its global sales force, offering new innovations, and leveraging services and solutions across its portfolio. Today’s introductions provide tools customers need to optimize their printing infrastructure, better manage their environment and improve workflows. Redefining business printing with HP Edgeline Technology The total market opportunity for HP Edgeline Technology is expected to be more than
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@ Remote update!

In mid-2005, Ricoh introduced the first phase of the @Remote Intelligent Remote Management System to help you and your customers simplify the tasks associated with monitoring and managing connected printing devices. We are now pleased to announce the availability of the service features for the @Remote Intelligent Remote Management System. With the addition of Remote Firmware Upgrade and Automated Service and Toner Alerts, @Remote is now a complete Device Management system that will change the
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RATIO to Show CAD|STATION Printing System at IRgA

, CAD|STATION sets new standards in the wide-format color printing sector. Due to the flexible combination of up to three CANON iPF printers, the CAD|STATION is able to print different document sizes, i.e. from ‘C’ to ‘E’, in one plot set, without the need for a manual roll change. This is another key feature that underlines the big advantage this solution provides to throughput speed. RATIO’s CAD|STATION is the first solution to combine high-speed and quality color plotting at an attractive price
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Re: Can we help Warren beat a KIP 3000?

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Here's that link that allows discussion from wide format users and (of course) sales professionals. This specific discussion group rips into Kip quite nicely. Call me if you want additional information. http://discussion.autodesk.com...jspa?threadID=463997
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Re: Ricoh Introduction of the FAX1180L

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Is this a ricoh box? Relabled samsung? Anyone know? Thanks
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improved DocumentMall v9.0.

Ricoh is pleased to announce the availability of the all-new and improved DocumentMall v9.0. This major upgrade of Ricoh’s Software-as-a-Service (SaaS) document management solution is packed with new features that make is easier to use and easier to integrate into a wide range of business environments. New features include: Convenient methods and tools for importing documents into DocumentMall such as Drag and drop documents from the desk top to DocumentMall Deep folder import of folders as
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of April 2007)

The fist thread that caught my eye here was the purchase of Global by Xerox.  Run that with the recent course of events from Ricoh last week and it's strange how these mega events fall into to place on the timeline.

Enjoy the threads from ten years ago this week!

Konica Minolta Offers the Highest Level of

Konica Minolta Offers the Highest Level of Security in Industry for MFP Product Line Newark - RAMSEY – Amid growing concern for the security of documents being processed through network-connected multifunctional products (MFPs) and the pressure to comply with recent government laws and regulations regarding information security, Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies announced today that it is among the
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Konica Minolta Introduces Printgroove – An

. “Konica Minolta has experienced phenomenal market share growth in the light- to mid- production print market with our award-winning product line of bizhub PROTM multifunctional products (MFPs) that includes the bizhub PRO 1050, bizhub PRO 920, bizhub PRO C6500, and bizhub PRO C500, “ said Kevin P. Kern, vice president, product planning and development, Konica Minolta Business Solutions U.S.A., Inc. “Printgroove is an intuitive and powerful job workflow solution that’s affordable, easy to use
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Re: Is this True??? Xerox buys Global??

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Frankly I'm amazed at the lack of discussion on this announce here. Xerox and Global Imaging seems like a very powerful influence in most markets. The ramifications of this on Canon's marketing plans going forward as well as RIcoh and Konica-Minolta, Global has come into many markets and gobbled up mid-sized dealers and taken it to many smaller dealers. Where will Canon go to maintain its marketrshare? What about all those CPC Contracts? Discussion?
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Re: Is this True??? Xerox buys Global??

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Stop the presses!!!! Canon cancels Global for violating their contract by selling to Xerox.... From now on they can only purchase parts and supplies. Will Ricoh do the same? What about Konica? Although they might not be able to afford to do that. Interesting times we live in, don't you agree?
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Re: hp ready to rock?

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think this copier could do well in a school or church enviroment. The copy quality is better than a Riso but not as good as a xerographic color box. The finisher doesn't have a booklet or trifold option. That a big minus for that market. There's a lot of excitement about the product. I guess HP will spend a bit of money to market it....that gets sales people excited about it. If the public buys the marketing it could be a good seller for HP. I work on Ricoh and Konica Minolta boxes and I'm just not
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MWA Intelligence and Muratec America Launches

frustration for many dealerships. At the same time, aftermarket revenue acquisition is streamlined, while end-users benefit from more expedient service and increased device uptime. “Working closely with MWAi, we will be able to improve our affiliated dealers’ customer relations capabilities, which are driven largely by the men and women who support the Muratec end-user on a day-to-day basis,” said Jim D’Emidio, VP of Sales and Marketing, Muratec America, Inc. “Now Muratec employees will have the
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Re: Is this True??? Xerox buys Global??

Same here! Maybe a few of the big "players" that were with Global will start some new dealerships, hire away the global people and attack the new Xerox base. I would have to admit after years of selling against Xerox and then having to sell Xerox would be quit a pill to swallow.
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Re: Is this True??? Xerox buys Global??

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Hmmmm, maybe Xerox feels a threat from the Edgeline technology of H-P and feels in order to continue to compete it needs a solid entry into that part of the merket. Could H-P be looking at someone to help solidify their position in the Segement 1-2 and build a position in segments 3, 4 and 5? Someone like IKON? H-P will have invested $1.5 BILLION in the Edgeline technology so what's a few more BILLION BUCK to ensure its success? Boy, would Canon go CRAZY then.
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Re: hp ready to rock?

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I'm curious...What makes sales excited about it? Are there SPIFFs for selling it? Did I miss pricing? Everything I've seen have been projections.
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SCOTTI, I NEED MORE SPEED!

SCOTTI, I NEED MORE SPEED! I can remember Captian Kirk from Star Trek, always tell Scotti (Chief Engineer) that they always needed more speed to get out of a jam. Well, beleive or not RAM Logic, Inc., has the technology to increase speeds copy and prints speeds for multi functional copiers for the Ricoh Family Group. Ram Logic offers two chips one that is compatible with Ricoh Aficio 1060, Gestetner 6002, Savin 2560, Lanier LD 160 (including sp versions)and the other is compatible with Ricoh
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AFICIO SP 4100N/SP 4110N PRINTERS

, with fiscal year 2005 sales in excess of $17 billion, a 5.6 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products, printers
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Re: Leads in Illinois

. equipment and systems for operational requirements services to support increased business development activities products and services to support increased sales activities The company's first round of funding totals $34 million. PARTNERS none stated PEOPLE Mike Domek Chief Executive Officer mdomek@TicketsNow.com Sridhar Murthy Chief Financial Officer smurthy@TicketsNow.com Frank Giannantonio Chief Technology Officer fgiannantonio@TicketsNow.com John Ketchum Vice President of Corporate Programs
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Re: Leads In Minnesota

marketing efforts in the U.S. expanding sales in international markets potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales force products and services to support growth in target markets, including marketing, research and advertising services services to support increased business development activities PARTNERS none stated PEOPLE David B. Kaysen President and Chief Executive Officer Larry Heinemann Vice
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Re: Prospecting in New Hampshire

advertising, PR services, direct marketing, and collateral material development PARTNERS none stated PEOPLE Nancy M. Briefs President and Chief Executive Officer Christopher Joyce Vice President and Chief Financial Officer Michael Allen Vice President of Sales Kathryn Fix Vice President of Marketing Michail Pankratov, M.D., Ph.D. Vice President of Regulatory and Clinical Affairs OFFICE(S) SmoothShapes Inc. Heron Cove Office Park 10 Al Paul Lane Suite 102 Merrimack, NH 03054 Phone: 603-816-1920
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Re: Leads in Virginia

Claraview Inc. http://www.claraview.com WHAT IT DOES It provides strategy and technology consulting services, with a specialty in business intelligence. EVENT 03-19-2007-Announced the appointment of a new Vice President of Marketing OPPORTUNITIES potential opportunity to provide... products and services to support increased sales activities products and services to support growth in target markets, including marketing, research and advertising services services to support increased business
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Re: Leads in Washington

Cahill is Vice President of Corporate Marketing. He will execute marketing strategies and programs to increase market and customer awareness. PARTNERS none stated PEOPLE Adam Selig Chief Executive Officer David Burcham Executive Vice President and General Manager of TruCast Jim Webber Co-founder, Principal and Executive Vice President Mike Spataro Vice President of Intermediary Marketing and Sales Dean Graziano Founder, Principal and Executive Vice President Blake Cahill Vice President of
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Re: Savin 2400WD Windows Vista

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quote: Originally posted by wyzguynyuk: I would have never thought that Ricoh couldn't have seen this coming and been a little more prepared. Live and learn. Plotbase isn't made by Ricoh so it isn't totally their fault. They have to rely on Ratio to produce their software. Maybe that is the decision we should be beating them up over .
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Re: Savin 2400WD Windows Vista

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O.K., O.K., I rescind my negative comment about Ricoh...after all, it's only Thursday, I'm sure I'll find something else to beat them up over before the week's end!
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Re: SolidEdge prblm

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Could be older PCI cards do not support dual processors or certain ship sets that are common in newer computers but not avaialable back in the day. Starting to see this more... Ask your Ricoh tech to check with Ricoh TSC.
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Re: Look What I found! Great KIP3000 info

Question: alright so heres the deal. i got a call from a client. they have some TIFFs that they scanned in. they went to view them and the M$ fax and picture viewer opened the file. the image was shown upside down and so the rotated it to view the image in a more easily recognizable manner. well they then close the P&F viewer without saving the file. when they then attempt to plot the image from request, it gives an error. it says it is an unrecognized file type. i got a copy of the file and
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Re: Prospecting in British Columbia

systems for operational requirements tools and services for product development activities services to support increased business development activities products and services to support increased sales activities PARTNERS EmailLabs DataWave inComm Telus PEOPLE Peter Fitzgerald Chairman, President and Chief Executive Officer Kyle Hall Executive Vice President of Sales, Marketing and Business Development 604-893-8955 (x293) Aaron Rallo Chief Technology Officer and Vice President of Product Development
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Re: Prospecting in California

industry. PARTNERS Salesforce.com Health Market Science (HMS) C3i The TerrAlign Group PEOPLE Peter Gassner President and Chief Executive Officer Matt Wallach Vice President of Sales and Marketing Mitch Wallace Vice President of Operations OFFICE(S) Verticals onDemand Inc. 309 Ray Street Pleasanton, CA 94566 Phone: 925-218-2340 -------------------------------------------------------------------------------- Xceive Corporation http://www.xceive.com WHAT IT DOES It produces integrated circuits for TV
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Re: Prospecting in Florida

AuthenTec Inc. http://www.authentec.com Nasdaq:AUTH (PROPOSED) WHAT IT DOES It provides fingerprint authentication sensors and solutions to the PC, wireless device and access control markets. (number of employees: 97) EVENT 03-16-2007-GOING PUBLIC-Filed for its initial public offering (IPO) OPPORTUNITIES company expects funds to be used for... general corporate purposes and working capital hiring in sales and marketing and research and development potential opportunity to provide... recruiting
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Re: Leads in New Jersey

development The company completed a $10 million loan agreement. Under the terms of the loan agreement, Hercules will advance $6 million to the company today, and the company has the option to request up to an additional $4 million from September 15, 2007, through December, 31, 2007. PARTNERS http://www.memorypharma.com/a_partners.html PEOPLE James R. Sulat President and Chief Executive Officer David Lowe, Ph.D. Chief Scientific Officer Jzaneen Lalani Vice President of Legal Affairs 201-802-7140 Michael P
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Re: Leads in Quebec

sales activities PARTNERS none stated PEOPLE Francois Plamondon Chief Executive Officer Paul Blanchard Founder and Chief Technology Officer Carl Benscoter Vice President of Business Development Donna Lehman Vice President of Marketing 800-747-4828 (x405) dlehman@hralloy.com Normand Rivard Head of Finance OFFICE(S) HR Alloy Inc. 4200 St. Laurent Blvd. Suite 1203 Montreal, Quebec, H2W 2R2 Canada Toll Free: 800-747-4828 Fax: 514-938-3182 HR Alloy Inc. 4320 Sprucebough Drive Marietta, GA 30062 Phone
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Re: Is this True??? Xerox buys Global??

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My DSM said she is losing $1.2 Million/month in revenue. I personally feel that there is a reason that those customers aren't with Xerox to begin with and unless Xerox makes major changes in the way they do business, all these customers will eventually leave. If I had the money, I would start a dealership in a current Global hotspot and target the customer-base.
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Re: Is this True??? Xerox buys Global??

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I know that Ricoh is already looking at switching RMAP accounts to other RBS or other dealers for service.
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Re: Plotbase does not seem to accept more than 4-6 jobs at a time

I saw a client that had a similar issue with a Xerox 8830 and Dodge, what she did was to covert the drawing first and then print, it was awhile ago and I am not sure what the exact workaround was with Dodge.
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Re: Ricoh Rumor!! New Strategy?

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I'm 90% sure Muratec is also relableing this.
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Re: Is this True??? Xerox buys Global??

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Personally, of everyone who "could" have bought Global, I'm sure glad it's Xerox. I can't think of anyone who handles the market they are trying to re-penetrate worse than they do.
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Re: scan tool updates

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with a registered tech ID and loginon Ricoh TSC website,orfrom your Ricoh Field Technical Manager.
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the enhanced eCabinet 2100

Ricoh is pleased to announce its newest edition to the Document Solutions and Services Division (DSS) document solutions family, the enhanced eCabinet 2100, which offers extended compatibility with Ricoh’s latest peripherals. eCabinet 2100 remains a critical component in DSS’s document management solution’s strategy. DSS continues to focus on document management products targeting departmental workgroups and small businesses to power these customers with easy to use, high performance and
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Can we help Warren beat a KIP 3000?

Art, I notice you went to the Monster show on wide format. That has not come to the midwest (Minneapolis) yet. I am losing a 240W to the Kip 3000 with enbedded controller. A key point for them that we both can do is the printing without opening and scanning of autocad format files. That is what eliminated the Xerox. They will give me one more chance to show the advantages of the 240W. What would you suggest? Sincerely, Warren
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (First Week of April 2007)

Fotor080920328There's a few really interesting threads below.  One is titled "7 Cents a Page....really?", which reflects on someone's opine that printers have a lower cost the copiers.  It's a good read from someone else's perspective (not really sure where I found that thread).

One of the addition threads was for Rhutt's Hut here in NJ, where we had a lively discussion about some of the best eateries that we visit from time to time.  Check it out and feel free to update the list!

Names in the news ten years ago:  Matt Espe & Wislon Vega

Enjoy the threads from ten years ago this week!

Sir Speedy of Los Alamitos Selects Konica Minolta's bizhub PRO Digital Presses to Dri

Press Release Source: Konica Minolta Business Solutions U.S.A., Inc. On Wednesday April 7, 2010, 9:00 am EDT RAMSEY, NJ--(Marketwire - 04/07/10) - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, announced today that the Sir Speedy of Los Alamitos (Calif.) has chosen Konica Minolta's award-winning bizhub PRO C6501 and bizhub PRO 1200 Digital Presses to drive its full-service
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Konica Minolta Offers Benefits to Partners Under New Scheme

Konica Minolta has launched a nascent scheme for dealers of IT devices and resellers. This scheme is called the Platinum Partner Programme. Under this scheme dealers in partnership with Konica will be rewarded for sales of laser printers. They will also be provided support for sales and marketing. The scheme makes provisions for rebates of up to 9% when sales targets are reached. It allows partners to access the MyKonicaMinolta online portal and its resources. Partners will also be given a
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Konica Minolta’s new 240f multifunctional is a versatile performer

Konica Minolta Business Solutions (UK) Ltd has launched the 240f multifunctional system. For maximum flexibility the 240f can be used as a desktop copier, fax, network printer or colour scanner. A large touch screen display provides easy operation. Authenticated users can set up ‘My MFP’ settings to provide shortcuts via the display, for preferred default settings and frequently used operations. With an automatic document feeder holding up to 80 originals, the 240f produces 24 A4 copies a
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MFP Sales Manager-Puerto Rico

daily usage of sales tools. Adhere to standardized processes for forecasting of monthly results • Identify and remove team-selling impediments – design and maintain incentives that motivate the sales team • Work closely with district sales, service and support resources to communicate customer expectations, sales progress and solution requirements. The ideal candidate will possess the following qualifications: • A minimum of three to six years multifunction copier sales and sales management
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DIT Scores New Ricoh Print System

, Dublin Institute of Technology IT Support Manager said: "DIT made the decision to unite all the printing requirements from our six campus locations in an effort to maximise cost savings and productivity. Since partnering with Ricoh Ireland, we've been able to develop a more student-friendly printing service. The benefits on our bottom line have been immediate and the impact on the environment will be long lasting". Áine O'Shea, Ricoh Ireland managed services print manager said: "We're very
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Paradigm Adds Canon imagePROGRAF Printers

Paradigm Adds Canon imagePROGRAF Printers Paradigm Imaging Group Paradigm Imaging Group has announced the addition of the new Canon iPF6300, iPF6350, and iPF8300 printers to its product line. Canon’s 24-inch iPF6300 and 6350 and the 44-inch iPF8300 are designed for precise, ultra high-quality print performance and increased productivity. These printers fit the demanding standards of the photographic, proofing and graphic arts markets and will play a pivotal role in Paradigm’s line of large
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Canon, Fujitsu seal multi-million dollar deal

Fujitsu Australia and New Zealand has secured a multi-million dollar, 40 month services agreement with Canon Australia to provide managed services to Canon’s server, desktop, help desk and other ICT operations. Under the deal Canon has selected Fujitsu to manage a range of services for its corporate information and communication technology (ICT) infrastructure support services for the 40 months, with a further option to extend the contract another two years. According to Fujitsu, the multi
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Ricoh Joins the Linux Foundation Stepping up the development of Linux-compatible prod

Ricoh Company, Ltd. President and CEO, Shiro Kondo has joined as a corporate Silver member the Linux Foundation; a nonprofit consortium dedicated to promoting, protecting and standardizing Linux. This membership will help Ricoh step up its development of Linux-compatible multifunction products and printers. Ricoh has provided many customers in Japan and abroad with Linux-compatible multifunction products and single function printers through the Linux Foundation. In overseas markets in
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Sales Reps wanted in CA (Santa Barbra, Ventura, San Diego & Glendale)

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Seeking copier sales representatives for several locations throughout CA. Must have at least 1 year copier/printer sales experience. Offering Base Salary, Commission, Expenses and Full Benefits. Positions available at the following locations: Ventura, CA Santa Barbara, CA Glendale, CA San Diego, CA For Confidential Consideration Email Resumes to Jobs@CopierCompass.com
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Canon to extend Duplo partnership at Ipex

Canon to extend Duplo partnership at Ipex Tim Sheahan, printweek.com, 06 April 2010 Canon has extended its partnership with digital finishing manufacturer Duplo International after announcing that the company is to be its strategic pan-European finishing supplier at this year's Ipex exhibition. Japanese digital manufacturer Canon aims to demonstrate to digital printers how they can harness complementary technology to add value to the work they produce at the event in Birmingham. Duplo will
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Re: What's the Next...

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Art stated: "1. Riso is better the ranch on four or three new inkjet machines designed after the HC5500, thoughts....if they don't get better media flexibilty and better color results, they will be doomed. From what I can see, they are in a very precarious situation right now." After hiring several talented people from Ricoh (Lanier ide of the house) last year to ramp up their Direct sales efforts, RISO just laid off David Murphy (VP Marketing), Don Michelucci (VP, Direct) and others in the
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Re: The Office Copier turns 50!

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quote: Originally posted by SalesServiceGuy: Has anyone ever seen or used the Xerox 914, the grand daddy of all copiers? I sold for Xerox in NYC in the mid to late 70's. I handled Govt Accounts out of the NY Downtown Branch. The NY Public Library was a good customer. When I handled them as late as 1978 they had a 914 that was originally installed in 1960 . not only was it still being used daily , it was in pristine condition being taken care of by the same person who was its first and only "key
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Re: The Office Copier turns 50!

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In 1969 in VietNam there was a 914 installed at our Regimental HQ (Force Logistic Command - Camp Books USMC) that was used, very sparingly, for letterhead reproduction. I wonder what the response time was? I still have a 914 PriceList somewhere in my files. My first stateside experience as a Xerox salestype was trying to convert a 914 Rental into an OTP (Option-to-Purchase) - I laid my briefcase on the printshops "counter" and asked to run a sample on their unit. After getting permission I
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Re: Rumor has it.....

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I heard the Ikon CES program is gone. and Ricoh did an abbout face and is no longer providing Comp to sales reps for Professional Services / Software / Solutions.
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Re: Ricoh Ikon Letter

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Now that you raise the subject of Consumables, Ricoh allows IKON to purchase heavily from KATUN. IKON has always been notorious for buying non-OEM parts and supplies at deep discounts, which is one of the reason they had a poor reputation for service. Yet, it also helped IKON steal many a deal. Possibly, this practice will change for Ricoh products and they will only source Third Party Aftermarket for theie Canon base at this time.
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7 cents a page...really?

$0.07/page...and the productivity gains realized through the personal devices are hard to dispute (read my blog on personal printers). So as a recap: a high volume device in an unmanaged program will cost a company just under $0.03/page and a low volume device in an unmanaged program will be just over $0.04. The analysts also suggest that companies can save approximately 30%-40% leveraging a managed environment (or a Managed Print Service agreement). That savings creates a pricing model that looks
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Re: Can any one help with this Xerox question?

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See the Jan 20 2010 discussion, "Hold for Resources". It is the actual Xerox term for "Print Around".
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Re: The Office Copier turns 50!

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Has anyone ever seen or used the Xerox 914, the grand daddy of all copiers?
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Re: Wilson Vega, 45, of Glastonbury, was arrested

Wlison Vega is of Connecticut Business Systems in CT. CBS is owned by Global and of course Global is owned by Xerox.
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Re: Wilson Vega, 45, of Glastonbury, was arrested

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I think the moral of the story is that when you take the female Sales Reps out drinking around the Holidays, when you have a propensity to get bombed, you should probably hire a Limo Driver or take a Cab home. You just might kill an innocent person by driving as drunk as he was that night.
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Re: Rutt's Hut Fried Hot Dogs

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The hearty Hot Dog lovers at Ricoh in West Caldwell will need to find a new place to munch on weiners, since Rutt's Hut will be too far away from Mavern, PA. After they move the Ricoh corporate headquarters to Malvern, PA they may want to make a pilgrimage to Harry's Hot Dogs. http://www.harryshotdogs.com/ Harry's boasts about "famous hotdogs topped with Harry's special secret-recipe meat-sauce, mustard & chopped onions." At $2.19 per Dog, it won't matter how long merit increases are frozen
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Re: Rutt's Hut Fried Hot Dogs

GMAN: I'm bummed, I was at Pinebrook/Ricoh today (actually saw a nexpress there and something code named venus), anyway I went 30 minutes outta my way for a Rhutts Hotdog, to say the least on a scale of one to 10. It's a , I was expecting so much more! I was almost tempted to book a flight to Melbourne, FL to get a Dog at Mustards Last Stand!!! Rhutts was ok for the $1.85 but not worth the effort! Art
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Re: Rutt's Hut Fried Hot Dogs

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Art: You must have visited the new (a little over one year old) HIGH VOLUME DEMO CENTER in the Ricoh Pine Brook, NJ location. Ricoh University and the RFG East Region (Dealer) are also in that facility. In fact, George Gorman works in that office and is the King of Hot Dogs, who initially recommended Rutt's Hut. In fact, he even gets away with putting his Rutt's Hut lunches on his Expense Reports! Blame him!
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Re: Wilson Vega, 45, of Glastonbury, was arrested

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Glad I do not work for the him anymore. I have no respect for him and people like him. I am sure he is hiding it from the company. I bet he loses the 400+ bid with Westchester County (incumbant w Ricoh products)because of it. They usually do background checks on officers.
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Re: Matt Espe named CEO of Ricoh Americas Corp

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Matt Espe Interesting Information of the Day: Under Matt Espe's helm, until Ricoh acquired IKON, profits dropped -22% at IKON. Crack that code.
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Re: Daily Sales Philosophy

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Confucius say, "90 lb. man who eat 100 lbs. of Sushi, may soon have sour stomach." Yoshida say, "IKON executives who took over Ricoh have swallowed very big fish."
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Re: Ricoh Production Printing

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Not sure my post mentions the word "change" anywhere. I do think it is interesting that they have not yet dismantled the Production Print Business Group (PPBG), as IKON (formerly known as Ricoh) tries to reduce costs.
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Re: Matt Espe named CEO of Ricoh Americas Corp

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Matt Espe Interesting Information of the Day: IKON CEO Matthew Espe was rewarded handsomely when Ricoh acquired IKON: http://www.philly.com/philly/b...tention_bonuses.html
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Re: Canon is preparing to launch 5 new b/w A3 MFPs

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imageRUNNER 2535 and 2545 work with 19,400-page yield monochrome toner with a $67.50 MSRP, providing 57 percent more pages per cartridge and a 9.7 percent lower toner-based suggested CPP. The new MFPs use Canon's new GPR-34/35 drum unit, which features an unknown yield, but carries a $280 MSRP and utilizes Canon's durability-oriented Excellent Drum (E-Drum) technology. The drum technology features an additional overcoat layer that reportedly helps improve stability and productivity, while extending
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Print Audit’s High Net Promoter Score Reflects Loyal, Happy Customers

Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print management software solutions, the company has helped customers recapture over $150 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit has offices located in the United Kingdom, South Africa, Australia, Brazil, Canada and the United States. For more information about Print Audit, please
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The History of Fax According to Art

that email has taken some of the fax machines popularity away, however there is still some type of fax in every office, whether it’s a standalone product, a modem in a pc or a modem in multifunctional copy machine. What would we have done in the eighties without the fax? Any of you remember the Teli Vaxafax (made in Sweden) I can remember some funny stories about faxing. Back in the Eighties, selling copiers we always ran across a rude "gate keeper" when we were telemarketing for copiers. Now, one
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Epson Stylus Series

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What is everyone's opinion of this product? Are you pushing it hard or waiting for a Ricoh manufactured box. Has anyone sold any and if so how are they performing?
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HP wants to bring managed print to the midmarket

sees the channel as a huge next phase for the business unit, which was formed last September to help clients find savings by moving to a managed print services model. “Obviously the channel is very important to us. It's our belied this will first come out in the big enterprise, but will come down to the midmarket and the SMB,” said Dahlgren. “As we move into the SMB we'll need to make sure we enable the channel.” Managed print will require a change in mindset for some partners, said Dahlgren

This Week in the Copier Industry 10 Years Ago (Second Week of March 2007)

Fotor080920328

Wow!  Take a look at this old thread from ten years ago this week.  The tile of thread is "Fair Commission Plans" and there about 15 responses to the opening title.  Much has changed in years and I'm curious if we should revive this thread.  Thoughts?



Konica Minolta Launches the bizhub 360

Boxes, create public and private User Boxes, assign passwords, and restrict the number of files stored. Pricing and Availability The bizhub 360 is available through Konica Minolta’s North American direct sales, authorized dealer and value-added reseller channels. The manufacturer’s suggested retail price (MSRP) for the bizhub 360 is $9,200.00. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A., Inc., offers a broad range of multifunctional digital imaging
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RICOH CORPORATION ANNOUNCES

direct sales channel will begin a transition from selling Lanier branded products and services to selling Ricoh branded products and services. · Ricoh’s Gestetner dealer network in the U.S. will merge with the Lanier dealer network and form a new national dealer network selling Lanier branded products. The Gestetner brand will be phased out in the United States. “Establishing this new unified organization enables Ricoh to redefine our company and our business,” said Sam Ichioka, Chairman & CEO
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Re: OKI Printing Solutions to Unveil New Line-up

MINOLTA HOLDINGS, INC. Brother is a Registered U.S. trademark of Brother International Corporation. Epson is a Registered U.S. Trademark of Seiko Epson Corporation (SEC). [i] Published performance results based on laboratory testing. Individual results may vary. [ii] Speed compared to HP LaserJet 2840, Canon ImageClass 8180C, Konica Minolta Magicolor 2480MF, Brother MFC9420cn and Epson AcuLaserCX11NF [iii] Available in the U.S. and Canada only
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Re: RICOH CORPORATION ANNOUNCES

Here's what I posted on my blog today! Ricoh Organizational Changes Ricoh has finally pulled the trigger on the much anticipated merger of Lanier and Ricoh. The new Corporation will be call Ricoh Americas Corporation. The U.S. business unit of Ricoh Americas Corporation will continue to be known as Ricoh U.S. Lanier's Direct Sales Force will be merged with Ricoh Business Systems and thier name will change to Ricoh Business Solutions and they will sell Ricoh branded products. Existing Gestetner
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ABBYY USA Announces Toshiba America

. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned
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Kyocera Mita America Introduces Cost-Effective Color Printing For Workgroups of All S

FS-C8100DN integrates seamlessly with virtually any network environment or combination of platforms including Windowsâ, Mac, Novell, Linux and UNIX with its 10/100BaseTX and high-speed USB 2.0 interfaces. The FS-C8100DN is available through authorized Kyocera dealers at a manufacturer's suggested retail price (MSRP) of $7,624. To find the nearest dealer, log onto Kyocera Mita America's dealer locator at www.kyoceramita.com/us . ABOUT KYOCERA MITA AMERICA Kyocera Mita America, Inc. (www
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Xerox Names New Office Group President

Xerox Corp. said Tuesday Russell Pea**** will take over as president of Xerox Office Group to replace Tim Williams, who retires in April. Williams has held the position since Feb. 2004. Pea**** began working for Xerox (nyse: XRX - news - people ) in London in 1982 as a field sales representative. His latest post with the company was as managing director of Xerox United Kingdom. Xerox Office Group constituted $7.6 billion of Xerox's 2006 revenue. The division engineers, markets and manufactures
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Daylight Savings Time

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Has anyone seen anything from Ricoh about how their machines are affected by the early daylight savings time change this year? I'd like to know which models' firmware will automatically adjust for the change or if we need to advise our clients on how to manually make the time adjustment.
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Ricoh RA2K launch

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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CANON U.S.A. AND ROCHESTER SOFTWARE ASSOCIATES

CANON U.S.A. AND ROCHESTER SOFTWARE ASSOCIATES SIGN MEAP LICENSING AGREEMENT FOR A CUSTOMIZABLE PRINT CENTER WORKFLOW APPLICATION RSA To Develop a Total Remote Hardcopy Job Submission Application using MEAP Technology for Canon imageRUNNER MFPs LAKE SUCCESS, N.Y., March 5, 2007 – Canon U.S.A., Inc., and Rochester Software Associates (RSA), Inc., a leading provider of digital document workflow solutions, today announced that RSA will license Canon's innovative Multifunctional Embedded
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CANON U.S.A. RECEIVES FOUR PLATINUM READERS' CHOICE

CANON U.S.A. RECEIVES FOUR PLATINUM READERS' CHOICE AWARDS FROM BERTL Industry Subscriber Survey Bestows Four Awards on Canon MFPs and Office Equipment Solutions LAKE SUCCESS, N.Y., March 2, 2007 – Canon U.S.A., Inc. had recently received BERTL Readers' Choice Platinum Awards for Customer Focus, Monochrome Reliability, Third Party Partners, and Ease of Use-Scan categories. The Readers' Choice Awards are the cumulative findings culled from BERTL surveys. The awards are chosen by BERTL readers
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Re: Laser vs. Inkjet

js give me make, model number and monthly volume of ink jet printer and proposed laser printer and I will get you the numbers, I beleive you you sell savin? if so make sure you give me the ricoh model number and I'll send this to you tonight.
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Your New ID-Theft Worry? Photocopiers

the disks. Sharp was among the first to begin offering, a few years ago, a security kit for its machines to encrypt and overwrite the images being scanned, so that data aren't stored on the hard disks indefinitely. Xerox Corp. said in October it would start making a similar security feature standard across all of its digital copiers. Randy Cusick, a technical marketing manager at Xerox, said many entities dealing with sensitive information, such as government agencies, financial institutions, and
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Re: Ricoh Needs Color Scanning on Next gen Model!

Not sure if anyone has heard, but the new line of wide format will NOT have color scanning! Got this from a very reliable source (our Ricoh WF specialist). Very dissappointing. Just a heads up
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Re: Fax forwarding, etc. with efi versions of color boxes?

You would lose web image monitor, but fiery has a piece of software that comes with it called Command Workstation. It's a phenominal tool. You can control print jobs, reprint jobs, pull job history, color correct, interpose, and a wealth of other things. All the emailing functionality will still be available from what I've been told. Don't be afraid of the fiery, it's a great feature. I sold canon's for 5 years, never sold a color unit without the fiery option, it has tremendous value to
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Re: Fax forwarding, etc. with efi versions of color boxes?

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We have sold Fiery for years but never before on an MFP. Ricoh's Graphic Color boxes like the 6513 use Fiery and of course come with all the Fiery Utilities you mentioned. We also sell OKI and have some experience with the OKI MFP which has a Fiery RIP but the fax and email functionality is nothing like what we have become accustomed to with Ricoh. Let me ask again...does anyone out there have hands-on experience with the fax and email capabilities with the new Fiery controlled Ricoh MFP's
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Re: OKI Printing Solutions to Unveil New Line-up

OKI Printing Solutions ships one millionth color printer TOKYO, March 6, 2007 OKI Printing Solutions*, the world’s second largest manufacturer of business color printers, today shipped its one millionth digital LED color page printer. The one millionth color printer – the award winning C3400 A4 printer – left OKI Printing Solutions’ manufacturing facility in Thailand, which is responsible for 47% of the company’s global manufacturing output. OKI Printing Solutions’ one millionth color printer
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Re: MP5500 LAN fax Features

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This is all great but we have no fax units to sell Ricoh does not have any...I have been waiting for 2 months now! -=Mike=-
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Re: Fair Comission Plans

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Just to give you an idea of the kind of variation there is, I went to the BTA compensation Survey of 2007. According to their survey, the median compaensation for a salesrep with 6+ years experience was $127,500/yr with a maximum of $422,377 for a rep in the West vs. $54,000/yr. and $104,000 for a rep in the Southeast. There is a significant difference in the cost of living which effects both the employee and the employer and therefore also effects compensation.
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Re: Laser vs. Inkjet

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The prospect is replacing an HP Professional series inkjet 1200c. This printer does 11 x 17, which is about 25% of their already small volume. If I had to guess I'd say under 2k/month, all color with mixed coverage, but probably an average of 15%. I borrowed some info I found on the net and found that so far the competition is working on laser products that do 11 x 17, putting them over $3000. This is the local chamber of commerce and I've told them I'd donate a Gelsprinter, or give them a
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Re: Laser vs. Inkjet

JS: I could not find the 1200c in my database, so I used a 1220c, the cpp seems to be in line with what you stated, however the real cost is provided in the CA sheet I have attached. Showing them this should get you a sale, also I had to used the ricoh 7300, the new info on the c811's are not posted yet. Let me know what you think
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Panasonics Offers Eye Candy Copiers!

our new stylish, colorful C3 MFPs making copies or picking- up printed documents becomes a visit to a dazzling oasis of color instead of just another stop in a mundane, predictable office routine." Mullin noted that Panasonic office products have already proven themselves to provide workhorse reliability as exemplified by first-place customer- service rankings from J.D. Power and Associates and other prestigious industry associations. "Since a major selling point of our products has always been
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MP 1600L and MP 2000L Digital Imaging

Ricoh is pleased to announce the introduction of theSystems. The MP 1600L and MP 2000L match all the output speeds, volume ranges, document feeding and paper supply versatility of the MP 1600 and MP 2000, but offer Windows-based printed standard through the inclusion of a PCL6 Lite controller. In addition, these “lite” systems are intended to deliver simple network TWAIN scanning and digital monochrome copying capabilities standard to price sensitive customers. However, Scan-to and fax
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