This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago, The Last Week in April 2003

Cool thread here for everyone, you should check this one out.
Sometimes you cannot satisfy a customer, no matter how much customer service you provide, and how well the system operates. Case in point...We have had this customer for 8 years, and had sold them a Savin 2527, and a Savin 4027sp as the latest series. They had a 48 month lease contract with full service, and had been happy up to 3 years ago, from what they say. I received a letter they sent to the leasing company stating they did not wish to renew their lease, nor did they want
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Weekend Copier Notes from 04/27/08

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board attorney, Percy Harvey, who was deceased at the time of the signing. - In a study conducted by Lyra Research, the results of a survey found that Konica Minolta bizhub color MFPs were used to print more overall pages per month, and more color pages than similar equipment from Ricoh and Xerox. - American TonerServ Corp. of California announced it has purchased The Pendl Company of Brookfield, WI. Both are companies that provide toner cartridges. - Canon announced it has placed an imagePRESS
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Canon Q1 profit down 18 pct, cuts outlook

the current business year. Although Canon saw healthy demand for its IXY and EOS brand digital cameras, the yen's appreciation hurt its overall profitability. The company earns more than three-quarters of its group revenues overseas, but the value of those earnings falls when converted back into a stronger Japanese currency. Sluggish copier demand in the United States also hit Canon, which competes with Xerox Corp (XRX.N: Quote, Profile, Research), Konica Minolta Holdings Inc (4902.T: Quote
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Kyocera Mita America’s Data Security Kit Offers Advanced Encryption and Overwrite Cap

FAIRFIELD, New Jersey – April 29, 2008 - Kyocera Mita America, one of the world's leading document solutions companies, announced today it has been awarded ISO 15408 Certification for Data Security Kit (C) for their monochrome workgroup multifunctional products. Data Security Kit (C) meets Evaluation Assurance Level 3 (EAL3) requirements, conforming to the standards set forth and known as Common Criteria. With the announcement of this certification, Kyocera is building on its strategy to
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Re: Samsung SCX-6345N

very fast when printing. Also has a document server like ricoh systems. Our average selling price with accessories is around $5,500. Let me know if you need more info, there is ton on this message board
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Re: Samsung SCX-6345N

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Are you selling these as an alternative to the Ricoh's when the deal is tight? Do you have a good mark-up for GP?
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Need Input for Color Deal

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runs of 8,500 invoices per week at one time, so they need high output. Should I look at the Savin C7570 x 2 connected together, or possibly 2 or 3 of the CLP240's. Each of course would have max paper trays and finishers for the output, but I don't think the CLP240's can be connected together. Any input would be greatly appreciated. I have to deliver my quote tomorrow afternoon.
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Re: CUSTOMER BUYING MACHINES

I too have had a few customers that have bought from copier wholesalers that are selling on the web. In fact they are selling these units at the same cost that they will sell to us. The problem that arises with selling pre-owned, used, refurbs, is that the leasing companies will not fund these units at FMV, it's a $1.00 out which can then create some other hoops we have to jump through. Over the years I have always tried to stay away from anything used. You don't know the machines service
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Re: CUSTOMER BUYING MACHINES

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If we had to get our used machines from wholesalers, I wouldn't be as positive about selling them. Most everything we sell that is used, we sold and maintained from the beginning.
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Re: Kodak to Unveil Offset Class Inkjet At drupa 2008

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Kodak has agreement with Riso, not sure what that means but they are interested in Riso's HC 5500 as well.
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Re: W2400 Waste Toner Bottle

Thanx for the update, and yes the waster toner bottles would be at the customers office and then a tech would replace when needed, thus eliminating the time for one to ship to the customer or a tech to order and then bring to the customer. Work from ny tech department today was, we don't sell them, we just have a tech go down and clean them out. Kinda odd since we are in the business of buying and selling and making a profit.
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Re: Need Input for Color Deal

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into Ricoh's new Transpromotional Software called DataWorks? If there is competition, the winner will be the one with the lowest CPC because at that volume, a few mills will amount to hundreds per month. The secret to winning in that scenario will be providing a better and complete solution. However, you will need more time and more information to do that.
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Re: Need Input for Color Deal

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Well, unfortunately I do not get to present those ideas to this customer. They have already implemented a Pitney Bowes mail-merge system that is set up to send out renewal notices (not invoices) to 67 newspaper customers around the country. They aleady have in place a folder/envelope stuffer/sealer in place to take the printed notices. I approached them with the idea of getting the notices pre-printed for greater savings, but the response was, the system was already in place to print. They had
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Re: Sales Tips

smart in today's 'anti-spam' scenario. Remember, this is all hands free and involves no interaction on my part...besides the initial set up. I have used each of these services and my suggestion to you would be to find the one that fit's you, your budget and your email marketing goals best and begin utilizing it as soon as possible to help you become a sales champion.
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Re: SCANNER/PRINTER KIT TYPE 7500

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Good morning: Configuring the SR5000 for either the GBC or BK5010 is not a new requirment. If you take a look at the last few generations of Ricoh MFPs that supported the options, there has always be the requirement to include the 100-sheet doument finisher when configuring the GBC or Plockmatic. While finisher models have changed (SR841, SR842, and now SR5000) the requirement has always been there.
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Re: Ricoh MPC6000 vs Xerox WC7665

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Good morning: The truth of the matter is that the Xerox DC systems are 2400 dpi, but at 1-bit. And KM is at 600 dpi, but 8-bit. keep in mind that there is also a third factor that dictates image quality, and that is the dither pattern, which is essentially how those individually modulated dots are placed next to each other to create the illusion of shades and tones. The problem is that it can't be easily quantified, so no one talks about it. At the end of the day, don't get caught up into the
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Re: no e-cabinet now what?

Our company has just taken on Nitix (network in a box). I am selling Docuary (P4P Capture Software)and then using google desktop as the search engine.
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Re: Print Control/Mgmt

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I assume these will all be Ricoh devices? If so, review Smart Accounting. This will do what you have described.
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Re: Sales Tips

state as their destiny. The truth of the matter is that happiness, like anything else in life, needs to be nurtured. With this in mind, you customers can see if you are happy or unhappy at your job. If you are unhappy the negativity shows through and they wonder why? Is the product not good? Should they trust your company? If you are happy, the sales with come right along with it. They can see that you believe in your product and company, and so will the customers. Email that I subscribe to
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Re: Samsung SCX-6345N

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How do you get away with selling for $5,500 when they retail for $2995 and are sold on the internet for $2,700? Am I missing something?
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Re: Samsung SCX-6345N

The one I just sold had an additional paper tray and the finsiher and cabinet. Muratec MSRP is $4,995 for 4550, I think $800 for finisher and $350 for paper tray and $400 for cabinet. What I have been doing is not leading with this machine, I am leading with traditional A3 systems. When I get an objection, whether competition or price, I then ask the user if 11x17 is really needed to copy, print or scan. In most cases the answer is NO, from there I proceed to tell the story about how A
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Re: Samsung SCX-6345N

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xerox relabels this as well correct?
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You Can't Satisfy Every Customer

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Sometimes you cannot satisfy a customer, no matter how much customer service you provide, and how well the system operates. Case in point...We have had this customer for 8 years, and had sold them a Savin 2527, and a Savin 4027sp as the latest series. They had a 48 month lease contract with full service, and had been happy up to 3 years ago, from what they say. I received a letter they sent to the leasing company stating they did not wish to renew their lease, nor did they want another Savin
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Need Leasing Help!

Customer wants to get rid of toshibas. I can save them money and start a new lease, however lease is 168% of MSRP plus it is over $100K. Is there anyone who will not blend at that percentage of some leasing company that will work with us better than CIT, DLL & USXL. Thanx
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no e-cabinet now what?

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Since Ricoh has discontinued the e-cabinet. What is everyone offering for a solution for the small to mid users for document storage?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Third Week of April 2008

Tip of the week:  Get out there and knock on doors, it still works and you can get a good eyeball of what's going on in the account!



Weekend Copier Notes from 04/20/08

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Windows operating systems, which can be penetrated by viruses, unlike the Emperon system) - More info on new high-speed color laser MFPs from Toshiba: o Unlike models they are replacing (4500C & 5500C), these are made by Toshiba, not Ricoh o These are not production print models, so are designed to compete against bizhub C451/C550/C650 series o All used the same color laser print engine, from a brand new design o Toshiba claims it filed 365 patents for this design o 4 tandem OPC drums with mylar
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Konica Minolta's New Management Team Members

April 20, 2008 Konica Minolta's New Management Team Members Alan Nielsen is new Executive VP, Dealer Sales and Administration. David Hartman named EVP Dealer Sales, Midwest Region. Konica Minolta Business Solutions U.S.A. Appoints Alan Nielsen Executive Vice President, Dealer Sales and Administration RAMSEY, NJ, April 15, 2008 -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop
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RICOH SEEN MISSING PRETAX PROFIT TARGET ON SLUGGISH U.S. SALES

loss for the October-December quarter, and they may have remained in the red for the January-March period. Also, the yen's sharp appreciation eroded the value of its dollar-based accounts receivable. Ricoh initially projected that sales would increase 9 per cent to 2.25 trillion yen and pretax profit will jump 10 per cent to 192 billion yen. But due to the yen's advance and sluggish U.S. sales, these estimates were lowered in January. With tough conditions expected to continue, the firm
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Ricoh pro C900 and C900s

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Cant wait untill the new 90 ppm machines come out and the salesman still says that it will fit in the space of a 5560c. Orint up to 300gsm so someone will wanna print on 350gsm lol. They look massive fully kitted so be intresting who will take them on
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RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS

RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS TO IMPROVE CUSTOMERS’ BOTTOM-LINE RESULTS Seminars Provide Solutions to Current Production Printing Challenges Seminars Provide Solutions to Current Production Printing Challenges , April 14, 2008 — Ricoh Americas Corporation announced today that its Production Printing Business Group (PPBG) is offering Smart Business Seminars on critical production printing topics to provide additional value and service to current and
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Ricoh 615c

Last year this machine was getting some bad press and I'm just wondering if things have improved. Is anybody selling it? Hows the color? Hows the service?
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Kodak to Unveil Offset Class Inkjet At drupa 2008

Kodak to Unveil Offset Class Inkjet At drupa 2008 Potentially Disruptive Technology. The Stream Concept Press features resolution that exceeds 600 dpi, small ink droplet size, high accuracy of drop placement, and fast production speeds that exceed 500 fpm. DUSSELDORF, GERMANY, April 16, 2008 — Kodak will demonstrate the next generation of continuous inkjet printing technology, KODAK Stream Inkjet Technology, at drupa 2008 when it unveils the KODAK Stream Concept Press. The full color, high
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Ricoh 2400 Wide Format Set Up Problems for Print & Scan

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We recently installed a Ricoh 2400 with the embedded print system. The machine is not able to recognize the cards put in for print, scan and file format converter. Is this a known problem? If anyone has any documentation on prpoer install it would be appreciated as we seem to be doing something wrong or have faulty equipment/cards
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Re: Copier life expectancy

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that equipment, and let that customer tell them how well YOU and your company take care of them. The Ricoh systems will do anything except make coffee in the morning. But the bottom line is still service after the sale. If the potential customer believes you will be there to take care of whatever problem they may encounter, and back it up with service, you will get more sales than what the analysts say. That's my story and I'm sticking to it!
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RBS "Rules of Engagement"

In a letter to RFG Dealers Kirk Yoshida outlines a new rule of engagement for RBS. Basically RBS is not to solicit business from any account which is a Ricoh, Lanier or Savin customer of an RFG Dealer! send me an email and I will email you a copy of the letter if needed.
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Re: IRGA Show

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Dear Ricoh: Please give us color scanning.
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Re: Used Copier Sales

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I think that my used numbers are about 25%-30% of my totals on average per month. My GM makes sure and has a nice selection of used that he buys off lease and they move well. I will often package used into a multiple system deal to keep the overall cost down and customers love it. Not to mention a healthy GP number that comes with selling used.
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Re: Address Book Upload for Ricoh MP2550

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I downloaded SmartDeviceMonitor from Ricoh and figured out how to import/export the address book and how to back up the existing addresses. Thanks for your help.
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Re: Used Copier Sales

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My used sales still account for 40% of my monthly sales. Several months ago I upgraded a customer with a 10 machine deal, and I have moved all but 2 of those 10 machines elsewhere. Used machines do help out in multiple machine deals to keep the costs down. We always have a good supply of used machines, or we know where to get them if we need them. Not everyone will buy a used machine, but a good majority will if you offer it as an alternative.
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InfoPrint Solutions Company Unveils drupa 2008 Line Up

InfoPrint Solutions Company Unveils drupa 2008 Line Up InfoPrint will demonstrate the power of its solutions for TransPromo, book printing, direct mail, multi-channel marketing, Automated Document Factory (ADF) and workflow management. Boulder, CO, April 14, 2008 -- InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today announced its line up of solutions for drupa 2008, Hall 9 booth B44. Transpromo Heads List of Technology on Display InfoPrint will demonstrate the power of
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IRGA Show

Heard today Ricoh is showing a 10ppm (possible upgrade to 480W) and a 14 ppm system. WOW! Jopefully one of these will have color scanning!
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Document Mall

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Looking for some feedback about Doc Mall? Is anyone selling this service, and if so how is it working for you and the end user? Is there much money to be made? Thanks in advance for any replies.
=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week of April 2008

There's a neat link for "Copier Life Expectancy" below.  Again it's late and I need to prep for work in the AM.  Good Selling!!

Weekend Copier Notes from 4/14/08

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develop advancements in liquid crystal displays and invention of laser printer. - Hewlett Packard announced that the Monterey Bay Aquarium Research Institute purchased a HP Edgeline CM8060 color inkjet copier. It was sold by NewCal, a HP/Canon dealer founded in 1991 by two former Kodak employees, Steve Tarpley & Ken Wilkens. - Ricoh announced that is new GlobalScanTM 3.1 option for its MFPs, is powered by Notable Solutions Inc. (NSi) AutoStore document management program. - Konica Minolta’s
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

This was posted on the Canon P4P Today by a former Danka employee: So it finally happened and that is good for the employees it sounds like most will be able to keep their jobs. You can expect that Canon and Toshiba will drop their products so they don't sell to a competitor although Xerox through Global still sells Konica Minolta. The whole industry has their products so over distributed that this can help some. Maybe we can get back to only a few companies selling a few products and getting a
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Konica Minolta and Oce' Strengthens Buisness Alliance

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Office printing systems: Konica Minolta will supply its products to Oce on an OEM basis, from its entire product line. Production printing systems: Both companies will supply products to each other on OEM basis. For the joint developed products, each party will sell through each sales channel with each brand. This strategic business alliance will provide Konica Minolta with entry to one of the most extensive provider in the industry for office as well as production printing systems and related
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Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Minolta Business Solutions U.S.A., Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub(TM) multifunction products (MFPs); bizhub PRO(TM) production printing systems; magicolor(R) desktop color laser printers and all-in-ones; and pagepro(TM) monochrome desktop laser printers and all-in-ones. Konica
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Ricoh May Miss Profit Target as U.S. Sales

Ricoh May Miss Profit Target as U.S. Sales Decline, Nikkei Says By Jason Clenfield April 12 (Bloomberg) -- Ricoh Co. of Japan may miss its pretax profit target for the 12 months ended March 31 this year because of weak sales in the U.S., the Nikkei newspaper said, without citing where it got the information. The maker of copiers and printers is expected to report pretax profit of 180 billion yen ($1.8 billion) for fiscal 2008, down from an earlier estimate of 192 billion yen, the Nikkei said
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RICOH AMERICAS CORPORATION UNVEILS

. Ricoh’s continued dedication developing environmentally friendly products shines through in the Aficio MP 6000/MP 7000/MP 8000 Series. These systems are ENERGY STAR® qualified and incorporate superior energy and supply-saving features including Quick Start- Up (QSU) technology, power-saving sleep modes, toner recycling, low noise levels and minimal ozone emissions. The products are also Restriction of Hazardous Substances (RoHS) compliant. The Aficio MP 6000 is available at a suggested retail
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CANON U.S.A. ADDS TWO NEW MULTIFUNCTION SYSTEMS TO ITS COLOR imageRUNNER SERIES FOR S

Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today announced the addition of the Color imageRUNNER C3480 Series and the Color imageRUNNER C3080 Series. Joining the Color imageRUNNER C2550 announced in February 2008, the Color imageRUNNER C3480/C3080 Series models bring time-savings, performance and high-quality output to smaller offices and workgroup environments. With print speeds of up to 34/30 pages-per-minute (ppm) in monochrome
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Also, internally Konica/Minolta just announced Alan Nielsen as the SR. VP of Dealer Sales...
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

This was posted last night by another Canon P4P member. Now that Xerox has purchased Global, and KM has purchased Danka...........well that makes a total of 2 large distribution channels that will no longer be Canon re-sellers. The Global deal stung a little, but this is really going to hurt. Maybe Ikon is in Canon's sights? For Canon's sake, I would sure hope so because if I were Ricoh, I know I would be planning my next move. Ricoh dodged a bullet on this one (Danka). If Ricoh were to go
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Used Copier Sales

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We used to do great business in used. Good for the company and great commission for sales rep, seems like used has driedup now - anyone else having the same problem? Any suggestions on how to reverse this trend?
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CANON U.S.A. BRINGS THE POWER OF ITS imageRUNNER LINE TO THE DESKTOP WITH THE ADDITIO

Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today introduced two new desktop laser beam printers (LBP) under the imageRUNNER brand name – the Color imageRUNNER LBP5975 and LBP5970. With the introduction of these models, Canon offers a completely comprehensive array of corporate workflow offerings – from desktop to production. Far beyond the capabilities of other basic laser beam printers, the Color imageRUNNER LBP5975 and LBP
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CANON U.S.A. DELIVERS TWO NEW PRINT CONTROLLERS TO HELP REALIZE THE FULL POTENTIAL OF

Lake Success, N.Y., April 1, 2008 – Helping to elevate the document output process and enhance productivity, Canon U.S.A., Inc., a leader in document imaging and office solutions, today introduced two new print controllers – the ColorPASS-GX200 and the newest version of the imagePASS-H1 – for its line of award-winning Color imageRUNNER models. Designed to help manage processes from document creation to finishing for color-centric business and mid-level production environments, the ColorPASS-GX
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Address Book Upload for Ricoh MP2550

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Could someone give me instructions on how to upload an address book for an MP2550?
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Re: Copier life expectancy

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Jomama Posted Mon April 14 2008 07:51 AM quote: It is actually the law that any manufacturer must maintain parts for 7 years after the last date that the product is sold new. What kind of law? How would that be enforced on overseas manufacturers? Beats me...all I can say is that in the 27 years I've been in the business, I have represented every manufacturer except Xerox and Sharp (including some not around anymore like Saxon and 3M) and everyone says the same thing. How does the U.S. get
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

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Interested to hear that Konica Minolta bought DANKA....rumor out there was that RBS was hoping to acquire them. Will be interesting to see what happens with IKON.
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Re: Salespeople Get No Respect?

so in conclusion to the story, management blamed sales person for cc'ing Red in an email to management. Salesperson thought it would be GOOD that they know also. Nothing is being done about the nasty vm's. Salesperson then stated they will just not acknowledge Red anymore. So, it is almost two weeks later nothing is delivered, backordered from Ricoh on accessories, and no delivery in site for at least 7 or eight more days. Salesperson is now looking for a NEW job!
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

What a crazy industry these days. I don't know if Ikon will be bought by Canon. Rumor says Ricoh or HP.
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

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It make you wonder what Ricoh and Canon, and even The powers to be at Ikon are thinking. If Ikon stay independent they may be able to demand even more discounts from Ricoh and Canon, leveraging the fact that they are the only Big player left and if purchased someone loses.
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Re: Whose is Gonna Acquire Who in 08!

Looks like I forgot to include KonicaMinolta, just goes to show you that you can't figure out this business!
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Re: user codes on ricoh printers

the ricoh cl3500n thanks
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Re: PB3050 on an MP5000

Problem "solved"? We have the basic version of this model, (no HDD, extra memory, etc.) So no auto continue feature. If we add the document server (HDD) we will then gain auto continue. It would be nice if Ricoh mentioned this in compatibility notes (Product Support Guide). We have a customer who may not like paying for an LCT to do large uninterrupted copy jobs, only to find their job incomplete and the copier waiting for them to press the start button again. Thanks for opportunity to
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Re: RICOH AMERICAS CORPORATION UNVEILS

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Why no color scanning? This lack cost me a deal against Xerox!!!
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Re: Copier life expectancy

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Ricoh use to claim that they would guarantee parts availability for 7 years after a product was discontinued. Not sure if that still holds true but that was the standard.
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Re: Copier life expectancy

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As for the parts availability of any of the Ricoh series, you can find that info on ROL under the Parts Bulletins.
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Re: Copier life expectancy

Heres how Ricoh does it: "The period of assured parts avialability is seven years from Ricoh Corporation's product discontinuation date. After the Final Month of Assumed Availability for a discontinued model, procurement of such parts may not be available. After the termination of Parts Availability, theere is a high risk of being unable to obtain such parts."
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

I agree, too much distribution has turned the business upside down and profits have never been lower. Now the final move and maybe the coup de grace is HP or Canon making a move for Ikon. Two Big names withs two big pockets. Canon must now protect their market!!
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Re: Kofax Capture compatible with 8025e

I have little experience but I do remember presenting a solution with kofax with a ricoh scanner. At that time I needed to purchase a kofax Adrenaline 650 board for the scanner or the pc, can't remember. You will also need to know what version of Kofax Capture/Ascent Capture they are using. Check with them http://knowledgebase.kofax.com/faqsearch/search.aspx
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Re: Used Copier Sales

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That's puzzling. It should be better now than ever with economic factors being what they are and what does the 2550 do that the 2022 doesn't do? Color scanning? Is that worth paying double? What about used color? We are finally seeing good used color boxes (other than the original 1200 series that we would never put back out) becoming available. Used digital Wide Format has merit if you know where to look. We don't do much cost per copy that includes the equipment but it is a sales strategy
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Kofax Capture compatible with 8025e

Had a customer ask if their Savin 8025e was compatible with Kofax Capture. Can anybody help with this question?
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updated versions of eCopy ShareScan

Ricoh is pleased to announce the launch of updated versions of eCopy ShareScan Essentials and eCopy ShareScan Suite. With Ricoh’s eCopy document imaging solutions, consolidate different document formats – handwritten, paper, electronic – into a single universal format. Paper and electronic processes can now be merged into a single workflow, giving your customers a solution that turns paperwork into paper that works. eCopy is designed to provide your mid- to enterprise size customers an easy to
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Sorters for Duplicators

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I have not been asked this question in 15 years, so I need some help from all. Risograph used to have a 27 bin sorter that could be attached to their duplicators but cost about the same price as the duplicator itself. They were cumbersome and really defeated the purpose of what a duplicator was designed to do, but nevertheless, they did sort. I have a new customer that wants to see if they are still available for the Ricoh series. Ricoh tells me that they are partnering with MBM Corp for
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week of April 2008

Who would have thought that on Palm Sunday here is the east that there's still some snow on the ground!  I think we'll be  lucky if we have tulips and hyacinths flowering by Easter. There's an excellent string of threads below for "How many prospects are in your territory".

Enjoy the threads from Ten Years Ago this Week!

Weekend Copier Notes from 04/06/08

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is authorized for Canon, Kyocera, Panasonic, Muratec and KonicaMinolta, covering the greater Austin, TX marketplace. - Pitney Bowes Canada (formerly DANKA Canada) announced it is now authorized to sell RISO duplicator products in its locations. - IKON announced it won a bid to supply Canon MFPs and Captaris RightFax solution software to Hanson Piep & Precast, which has 90 locations in the U.S., and is headquartered in Bellevue, WA. - IKON won a bid for 16 MFPs for Adams County, IL offices. The
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Axacore Certifies Faxing with the Xerox Workcenter Pro

San Diego, CA, April 05, 2008 --(PR.com)-- Axacore, a worldwide provider of fax and imaging solutions, announced that Axacore has certified the Xerox Workcenter Pro to interface with their fax server product, FaxAgent. FaxAgent offers users the convenience to easily send faxes from all popular multi-function copiers from manufacturers such as Cannon, Xerox, HP, Sharp, Konica and Ricoh. The FaxAgent multi-function device interfaces enable companies to reduce the number of devices that require
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Konica Minolta Debuts bizhub PRO 2500P (250ppm)

conference and/or to schedule booth tours, call Doreen Maciak at 781.782.5832. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A. Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhubTM multifunction products (MFPs); bizhub PROTM production printing systems; magicolor
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MP3350/Savin 9033spf Backorders

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Just found out that a Savin 9033spf that I ordered last week is on backorder, all accessories shipped fine. I looked at the ETA, which shows September 2008. In other words, they have none in stock and no window of availability. However, there are still 3 of the Savin 9025's in California. If you're selling these, be prepared for a long wait!
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You know your sales process is outdated when......

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this allows reps to spend more time with customers, it doesn't solve the fundamental problems afflicting the sales process. "It results in more man hours to achieve approximately the same return," says Charan. "This is sometimes a necessary move, but it is seldom a sufficient move." 6.Salespeople are not included in the design of the company's offering. By excluding them, you lose the insights of those who best know your customers and best know what they need to present your product competently
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user codes on ricoh printers

does anybody know if i need to have a hard drive on a ricoh printer to have the user code functionality or are the 30 out of the box user codes stored in memory ?
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Ricoh Introduction of the Aficio MP 6000/MP 7000/ MP 8000

Ricoh is pleased to announce the introduction of the new Aficio MP 6000/MP 7000/MP 8000 monochrome digital imaging systems. These new systems which copy and print at 60/70/80-ppm respectively, replace the Aficio MP 5500/MP 6500/MP 7500 and are designed to support the document workflow and productivity needs of today’s networked office environments. On the higher end of the line, these devices also fit well in Central Reproduction Department (CRD) and Print for Pay environments. The Aficio MP
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Savin 8075 Phantom Jams

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I sold an 8075 3 months ago to a towing company who runs about 65k per month. Every so often they will get a jam light that says the jam is in the bypass tray. Nothing was fed from the bypass tray. They use letter in tray one, legal in tray two,...
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NEW Docuary Forum!!

We've added a new forum to our site!! Docuary (Dok-u-arie) Document Management for everyone. Docuary is a P4P branded product and has thousands of installs. I was asked to bring this to all of us. The end result is that all of us will make more GP, more sales and get us out of just selling boxes. Docuary Forum
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How Printshops Stay in Business

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How to Stay in Business By John Giles March 28, 2008 -- Printers are being told to tighten their belts and prepare for a bumpy 12 months as the country falls into a recession. Experts are calling for a slow down in the economy and the printing industry may see a faster shakeout of marginal printers in the coming months. Printers who have been hanging on by their fingernails because they were unable to generate sales, failed to adopt new technology and procedures, and never had their financial
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A Targeted Prospecting List:

A Targeted Prospecting List: Your First Step to More Sales What's the first step toward making a sale? It's not setting an appointment. It's not even picking up the telephone. The first step in making your sale is to decide who to call. Who should you call? It's an old adage, but still true: if you are marketing to everyone, you are marketing to no one. So before you can develop a list of prospects to call you must first create a profile of your ideal customer. Be specific. The better and more
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Re: user codes on ricoh printers

theres a lot of different ricoh printers can you be more specific
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Re: Salespeople Get No Respect?

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I agree with all the responses about the fault lying with management for not standing up for the person that brings in the bacon. COMMUNICATION with all parties in a timely manner, not the day before, would have made the salesperson a happy camper. The damage was already done, but I assume the orders were processed, so if I was the salesperson, I would do like the others said and bring the donuts, lunch, drinks, whatever to try and difuse the situation from happening again. Everyone in our
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Re: MP3350/Savin 9033spf Backorders

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Just got an email from the Ricoh order entry person and she said they are due in the TN warehouse the week of 4/14.
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Re: Salespeople Get No Respect?

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Okay....so here's the solution....just tell the sales admin how nice of a job she's doing and send me the gift card for the dinner for two!
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Re: SCANNER/PRINTER KIT TYPE 7500

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If you look in the footnotes that Ricoh has with their pricing, you will see that footnote (1) lists what is standard and the controller is not listed. Footnote(3) says "Machines do ot include a controller for network printing and scanning. Controller is ordered seperately." I'm sure the thought is that when there is a Fiery option, no one wants to have to pay for the Ricoh controller as well.
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Re: How many prospects are in your territory?

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Mine contains 17 counties, but I look at where the numbers are. I can't possibly call all territories in a given month, so I do both cold calling, and mass mailings. The majority of my sales are coming within a 5 county area, which is where I spend most of my time. Its when sales are off that I will branch out into the other areas to try and peak some interest. In my opinion, when you don't have your name and face in front of the customer yet, you will have to knock on alot of doors, so someone
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Re: How many prospects are in your territory?

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code. Each area has BEQI numbers (2006, 2007, & 2008) cooresponding to 15 different types of equipment. Each number represents an area's share of total U.S. placements of that type of equipment for that particular year. It takes into account that particular areas industrial profile and controls for differences in the amount of puchases per employee across different industries. I know most of you don't want to know that much about it but I went into detail because it may have to be you, the sales
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Re: How many prospects are in your territory?

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Frankly, the size of the territory is a little misleading. I know that when I was managing for Minolta Business Solutions, we developed territories based on MIF. At the time I believe BTA standards were 150 MIF and so we set it up that way. Otherwise, how can a rep possibly put food on the table?
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Re: SCANNER/PRINTER KIT TYPE 7500

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I'm the last person to praise any web site of Ricoh's, and once in a great while I find an error in the item numbers. But, Connectivity Cafe is usually worth your 30 seconds. It will alert you that the SR-5000 is required on the MP 9000 series.
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Re: How many prospects are in your territory?

I will clarify my question/statement. I have 1600 business that are formatted in salesgenie to exclude restaurants, gas stations, etc....
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Re: MPC4500EFI

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They wont help and say we need to talk to Ricoh
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New KIP 9000 Wide Format

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Systems • Single, space saving system footprint with no need for additional PCs • Create color copies directly to inkjet printers • Scan documents into a wide range of monochrome and color file formats • Image presets with real time copy and scan previews provide maximum quality control KIP 9200 Production System • Exceptionally durable scanner construction ensures reliable operation and consistent image quality for production environments • Covers the full range of monochrome and color imaging
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So Easy, A Copier Rep Can Sell It!!

monochrome. Almost all systems now support scan2email, scan2folder, fax4ward to folder. The questions now becomes how do we separate ourselves from our competition? The time is right for P4P’s Docuary (document management for everyone) and P4P’s Docuary Web. Every copy representative should have a “go to” software product that is easy to learn to demonstrate and bundled with the hardware lease for less than .65 cents a day! His/her proposal will stand out from the others because he/she is selling a
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Businesses leading the way

Ricoh New Zealand’s parent company, Ricoh Group, has been selected as one of the Global 100 Most Sustainable Corporations in the World. “Worldwide, the Ricoh Group has long held sustainability as integral to its business approach, and this has helped us maintain market leadership,” says Ricoh New Zealand Managing Director Mike Pollok. Mr Pollok says it is a great honour to be the only brand, of the top three New Zealand copier/print distributors, to be named in the Global 100. “Between 2007 and
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Document Server Files to PDF

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A customer has a Savin 4035 that he bought in 2005. He has the print/scan option, but did not get the file format converter. Now he wants to transfer his document server files over to PDF but like I said, he does not have the file format converter. Is it possible to transfer the files to PDF without the file format converter, or will he have to print the files and then scan them to a PDF?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Fourth Week of March 2008

Interesting thread about "Sales People Ge NO Resect" with a crap load of responses. There are always two sides of each tale, and kudos for those that took the time to point out both sides. 



Weekend Copier Notes from 3/23/08

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Greenville-Spartanburg o Was authorized for Konica Minolta, Canon, HP & Sharp o Purchase price not disclosed - Adobe Corp. reported its worldwide financials for last quarter: o Profits rose 52% to $219.4 million o Revenue up 37% to $890.4 million o New CEO is Shantanu Narayen said; “We are not immune to any type of recessions, were one to come, and we are keeping our eye on the U.S. business” o Expects at end of year that revenue growth will only by 13% (as compared to 37%) - Toshiba announced it
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P4PHotel - Konica Minolta Board

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For those of you who are duel line reps don't forget that we have the Konca Minolta board up and running and could really use your input and contributions on a regular basis. There are things that will show up there that aren't always on RFG side. Let's get together and make the KM board a great tool for all of us like the RFG is already!!!
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Canon and efi

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, cost savings and productivity. The company's robust product portfolio includes Fiery(R) digital color print servers; VUTEk(R) superwide digital inkjet printers, UV and solvent inks; Jetrion(R) industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. EFI maintains 26 offices worldwide. NOTE TO EDITORS: EFI, Fiery, Balance, OneFlow and Command WorkStation are registered trademarks of Electronics for Imaging, Inc. in the U.S
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Xerox tool calculates environmental impact of printers

Jeremy Kirk PC World Tuesday, March 25, 2008; 11:19 AM Many businesses want to jump on the green IT bandwagon, but don't know where to start. But a new software calculator can suggest how offices can reduce the environmental impact of printers, copiers and other devices. Xerox says its "Sustainability Calculator" uses proprietary algorithms and document assessment research to suggest ways to reduce energy and paper consumption from office devices regardless of manufacturer. On Tuesday Xerox
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Ricoh Nitix HELP!!!!

program. There is significant detail at www.ricoh-nitix.com . Click on Flash Movies and select "This is Steve" - 2 minutes- it wil crystalize everything I said. 2. Here are the Solution/Program details 1. Our Program 1. Help your sales people become professional consultants "trusted advisors" and certify your technicians in one day. 2. Transition you easily and effectively into an IT solution company that can deliver services no other provider can offer. 3. Help you add new services and
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President of Ricoh "Talks about Business"

- Ricoh’s President of worldwide operation, Shiro Kondo, gave out details on its financials: o predicting increase in worldwide sales of 11% between now and end of fiscal 2011 o predicting total worldwide sales this fiscal of 2.5 trillion yen ($26 billion) o key driver will be sales of production print devices to commercial printers o will spend a total of $725 million to finish acquisition of IBM’s printer division by 2010 o IBM sold $1 billion worth of printers in 2006 o Has paid a total of
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Salespeople Get No Respect?

Thursday evening. Salesperson sends email to manager stating how can this happen at this time of year! Manager then emails other managers about this and the person who was on vaca for the day has to come in. Salesperons feels really bad, however salesperson still has bills to pay and the salesperson small salary can't hold forver. Salesperson then receives email from booking administrator stating how unfair the sales person is to that person, and then is told that the they could have and would have
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Re: New Tactics from RBS

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This story is a little old but worth repeating: We have a very good P4P client who has been with us for years. Loves their Ricoh 2090s, loves us. Adores me because I'm his local PrintShop Mail guru (yes, a little cross-vendor action there, thank you, Konica Solutions :-)...) He went to Graph Expo last September. This is the big printing industry show that is held in Chicago every fall. It takes up most of the huge McCormick Place convention center. All the big guns (Heidelberg, Kodak, etc etc
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HP CM8060 interesting BLOG

the overall footprint on the machine...and Greg, I noticed that to service or remove a jam from the finisher, it needs to be slid out about 2- 3 feet..." she says. "I see", I say, "and?" "well, maybe they could put the finisher on a rotating platform so instead of sliding out a yard, it just moves half a foot or so and the rotates. This would allow me to free a jam and reduce the 12' foot print closer to 6 feet." My response, "interesting...and, does your Konica Minolta do this now? How about
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New Color Printer from Ricoh?

SP 711 I was just poking around Ricoh Japan web site and saw this color printer, does anyone know if this will be one of the new color printers due to be launched soon. Looks like an Oki to me.
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Ricoh Losing Assignment of Proceeds

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I wander if this has happened to anyone else. When leasing to customers, we use the Assignment of Proceeds form that allows the leasing company to pay Ricoh direct for the equipment invoice. I usually sell 7-8 of these per month. The problem is that Ricoh keeps telling us that we owe a tremendous amount of money for the equipment that was leased and assigned to them. The leasing companies send all of Ricoh's monies to a lock box at the JP Morgan Chase Bank in Chicago. I have been very specific
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Ricoh Full Line Color

see attached file
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Ricoh Continues Fifth Season of Advertising With Major League Baseball

Ricoh Continues Fifth Season of Advertising With Major League Baseball WEST CALDWELL, N.J., March 24 /PRNewswire/ -- Ricoh Americas Corporation, the leading provider of digital office equipment, today announced that for the fifth consecutive year it will maintain a strong advertising presence in the pre-, post- and in game broadcasts of Major League Baseball (MLB) throughout the entire 2008 season. Ricoh is the sponsor of the broadcasts of Major League Baseball games on FOX Sports Net, the
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Savin SPC222DN & Vista

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I've installed a Savin SPC222DN with a TCP/IP port on a Vista PC and once a day, all of the printers in the control panel disappear and you get a message saying something to the effect that before you can print you must install a printer. After rebooting the PC, the printers are back. Anyone experienced this or a similar problem? Any known solutions? I've since installed the driver on a 2003 server and shared it out, but I don't believe this will correct the problem. I'm stalling until I have a
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Current Ricoh Spreadsheet for Monochrome

see attached file
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Re: New Tactics from RBS

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understand why Ricoh behaves this way, Xerox doesn't try to cut their dealers throats, why does Ricoh"? Nice thing is that RBS cannot go into this account now. They have been directed from the higher ups to leave it alone since we are the dealer of record. I think they are desperate. The RBS branch I was told only has two technicians that cover a huge area. I guess that is why we are getting ship ins from RBS to service and support. Screw RBS!!
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Re: New Tactics from RBS

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Problem is that Xerox usually only has 1 or 2 other dealers in each market. In our small market that has less than 4 Fortune 500 companies, there are 9 Ricoh resellers between the directs and indirects. People buy from who they trust and know. Develop great customer relationships with your base and it is irrelevant what the competition says about you....if you do a great job with your accounts your competiton just looks like idiots. If they are believing what these competitors say, then you
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Re: New Tactics from RBS

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will be Ricoh Direct exclusive including GSA and state business. 3.) Ricoh will have no qualms about hiring away from dealers their best techs and salesreps. 4.) Almost anything Ricoh will be available on-line with the direct operations doing the installs. It happens slowly, one piece at a time. If you doubt me, talk to someone who has been in the business longer than 10 years. They remember the day when there were no direct operations, there were no internet sales, and there were no exclusive
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Re: New Tactics from RBS

Here, here Jim, I too believe the end may be near, hopefully not in my selling career. I love my job and love what I do. All of the directs are subsidized (hope I spelled that right) by the parent companies. There's and old saying "if you can't bet them, join them". Seriously, I have been thinking more and more about this. I would have price support, inventory, demos, marketing, and the direct name: What I would lose: Working from home, endless boring meetings, rush hour traffic probably some
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Re: P4PHotel - Konica Minolta Board

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RFG vs Konica-Minolta - Sounds like a duel to me.
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How to Sell Wide Format

Saturday, March 22, 2008 Copier Sales People "How to Sell Wide Format" The buzzword in the industry is scanning and archiving. All of systems will scan in some way shape or form. If you work for a dealership or manufacturer that is selling wide format systems, you want to attack these types of clients. · Construction Companies · General Contractors · Architects (Design & Build) · Engineers · Builders · Print 4 Pay · Telecommunications · Utilities · Manufacturing Most of these clients will have
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Danka Europe

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. With the operational restructuring behind us, we will now make expansion and growth-oriented investments in our U.S.-based technology and people. We have recently expanded our U.S. sales workforce by 8% and will continue to upgrade and add sales personnel, to better pursue U.S. market opportunities," concluded Mr. Frazier. "Danka Europe possesses a direct and indirect sales and service network in major European countries. By acquiring Danka Europe, the Ricoh Group in Europe will be able to retain
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Re: Ricoh Continues Fifth Season of Advertising With Major League Baseball

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Ricoh just made an agreement to purchase Danka Europe operations.
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Re: New Tactics from RBS

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I agree that great relationships are the key to managing your client base against competitors. My issue is with the behavior of a vendor that is supposed to be your PARTNER. In the case of my national trade show story, the exhibit was supposed to be promoting the international company Ricoh and their global brand, of which dealers are supposedly a valued part.
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Re: Op manual for MP4000

I've uploaded them to documentmall. wwww.documentmall.com account name: art_post USERNAME: p4pusers password: goodpals you can use either version, the files are located in the Ricoh folder under P4P users. Make sure you use all lower case.
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Re: New Tactics from RBS

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where it fell apart because RBS cannot deliver, price jumps and empty promises. Needless to say I was called and was able to deliver over 100K of loaners in less than a day and got the $100k plus deal and I have a $400k+ deal for this month because they want Ricoh out (3260c/5560c line sux and RBS issue) Now the Rant...Aficio league is crap. They are creating a database to go after your accounts...give fake names, blackout company info on invoivces and watch out for your DMAP accounts. I know
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Re: New Tactics from RBS

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Just an FYI for anyone looking to get on with Ricoh...At least at the present time, they won't talk to you without permission from your company's owner. Like I said earlier, I think the day will come when they don't care but that is the current policy as I understand it.
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Re: Edge to Edge printing problem

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I had similar problems with a Savin 9040 with RPCS and PCL5e drivers lately printing from Mas90 accounting software. Was resolved when I used a PCL6 driver. This is when you think, "man, I just want to sell a copier, not disect your software application". Glad you were able to get it resolved.
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Re: New Ricoh MPC6000 & MPC7500

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The MP C3500 (Savin C3535) does not come with toner, but it DOES ship with developer.
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Re: Postscript and Windows Authentication

No luck with the new driver(s) and PS. The one from the ricoh website won't even install on print server running Windows 2003. No Dice
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Re: Ricoh Nitix HELP!!!!

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We signed up at Vision last year and have been thoroughly pleased although we haven't done much with it. As a matter of fact, we have only installed one but the install went like clockwork and the customer has been very satisfied. We could sell them regularly if we just put our mind to it. My only word of caution is to know what you're selling before you sell it. I ran around talking about a network-in-a-box for under $10,000 which is fine. But I went on and on about all it would do and then
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Re: Salespeople Get No Respect?

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First, if I was the salesperson I would send the sales admin a gift certificate for a nice dinner for two. Second, I'd come in Monday morning and start hitting it hard to have a great start to the new year. Third, I'd take Red and my sales manager out for a drink after work on Monday and ask them when writing and booking business is a bad thing. Fourth, I wouldn't think about it again.
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Looking for a new job in Texas?

If so, we have some outstanding opportunities in the Lone Star State. We represent a growing client that is looking to add the top local sales and service talent to their team. Our client has opportunities throughout the state: sales reps, major acct. reps, sales managers, service managers, technicians. Great organization, with plenty of opportunity to advance your career. Very competitive salaries, excellent commission plan, & outstanding benefits. If you're interested - or would like to
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New Tactics from RBS

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we can't fix a machine that we have to call them in to "fix it right". Which of course is laughable but it makes the customer wonder. Ricoh's response to us ..CONCERN!!! Ricoh's Actions... nothing...nada... (insert sounds cricket sounds here)
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IP Fax, Internet Fax, or LAN Fax

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Help me understand what this customer needs. I sold a Savin 816mf to a doctor's office. Now they want to fax signed prescriptions to pharmacies via the 816mf, but not using the phone line which is now connected to their credit card machine. If the pharmacy has a standard fax machine using a phone line, what feature do I need to show the doctor? IP Fax, Internet Fax, LAN Fax, or something else?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Third Week of March 2008

One of the threads below references e-copy software. I loved that software!  Used it everyday and it was so easy to train users on how to work the software.

Enjoy the threads from ten years ago this week.

Weekend Copier Notes from 3/14/08

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5000 which has 20” wide paper path, runs at 500 feet per minute, and sells for $5,000,000.00 (IBM InfoPrint 5000 and Xerox 980 sells for $3,000,000.00 each) - Kodak claims to have sold 500,000 desktop color inkjet printers in 2007. According to HP, this is 1% of the total, while 46% of the units sold were from HP. - Kodak placed a NexPress S3000 production color system at Craftline Printing of Indiana. - Canon won a bid to install 48 MFPs at Hibernian Insurance in Ireland, on a $530,000 contract
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Konica Minolta Launches bizhub 40P/40PX Series

services and client support through an extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. Konica Minolta Corporate Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 jnorberto@kmbs.konicaminolta.us Konica Minolta Media Contact Bethany LoMonaco Lois Paul and Partners +1 781.782.5836 Bethany_LoMonaco@lpp.com # # # # # Konica Minolta is a
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Ricoh MPC6000 vs Xerox WC7665

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Just got hammered on the 2400dpi vs 600dpi on Ricoh. I didn't think you could get 2400dpi on a laser system. I obviously didn't do a good job with the customer. Any ideas on the resolution difference?
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Sharp Imaging and Information Company of America Expands Direct, Local Sales Operatio

Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide developer of one-of-a-kind home entertainment products, appliances, networked multifunctional office solutions, solar energy solutions and mobile communication and information tools. Leading brands include AQUOS(R) Liquid Crystal Televisions, 1-Bit(TM) digital audio products, SharpVision(R) projection products, Insight(R) Microwave Drawer(R) appliances, and Notevision(R) multimedia projectors. For more information visit Sharp
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Toshiba America Business Solutions INC. PARTNERS WITH FUJITSU COMPUTER PRODUCTS OF AM

Corresponding left- and right-handed control panels give equal access to all users Duty cycle of up to 8,000 documents per day Fujitsu fi-5900C Sheet-Fed Scanner 120-ppm (simplex) / 240-ipm (duplex) scanning in monochrome and color 300-dpi optical resolution with dual-CCD scanning in letter and landscape formats Triple Ultrasonic Double Feed Detection with Intelligent MultiFeed Function 500-page ADF and low profile, space saving design Fujitsu fi-6000NS Color Duplex Network Scanner 25-ppm / 50-ipm
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Toshiba Announces Alliance with Ringdale, Inc.

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spans area and PC access control, and time and attendance systems, biometric recognition technologies and fax appliances. Ringdale, part of the Network Technology PLC Group, is based in Georgetown, Texas, and maintains design, manufacturing and marketing centers in the United Kingdom, France, Germany, Japan, Hong Kong and Singapore. About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and
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RICOH INTRODUCES THE AFICIO MP 2550B/MP 2550 AND MP 3350B/MP 3350 DIGITAL IMAGING SYS

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-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation directly or through its network
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New Color Printer from Ricoh?

SP 711 I was just poking around Ricoh Japan web site and saw this color printer, does anyone know if this will be one of the new color printers due to be launched soon. Looks like an Oki to me.
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Ricoh Introduction of eCopy ScanStation and eCopy Desktop Software

Ricoh is pleased to announce the launch of updated versions of eCopy ScanStation and eCopy Desktop software. With Ricoh’s eCopy document imaging solutions, consolidate different document formats – handwritten, paper, electronic – into a single universal format. Paper and electronic processes can now be merged into a single workflow, giving your customers a solution that turns paperwork into paper that works. eCopy is designed to provide your mid- to enterprise size customers an easy to use
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Ricoh Discontinuation of the BP20N

Due to unforeseen demand for the BP20N (EDP code 402454) our inventory has been depleted earlier than planned. Due to this situation and the fact that we cannot obtain additional units, the BP20N is hereby discontinued.The replacement product, the SP...
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Canon honored with BLI award

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CANON U.S.A.'S imagePRESS C7000VP AND LASER CLASS 830i/810 MODELS HONORED WITH EDITOR'S CHOICE AWARDS FROM BETTER BUYS FOR BUSINESS Revolutionary imagePRESS Digital Press and Facsimile-Based LASER CLASS Multifunction Models Come Highly Recommended by the Editors of Leading Document Imaging Equipment Authority LAKE SUCCESS, N.Y., March 17, 2008 – Canon U.S.A., Inc., today announced that the Canon imagePRESS C7000VP digital press and the facsimile-based multifunction LASER CLASS 830i
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Re: Ricoh MPC6000 vs Xerox WC7665

You are just lucky that they did not bring up the fact that the Xerox is 8 bit vs the Ricoh 4 bit. Whenever someone starts talking about resolution say that 600x600 is true dpi. Anything over 600x600 is an emulation. Simply put, the machine guesses where dots should go so your solids tend to be inconsistent. See if that works.
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Re: New Ricoh MPC6000 & MPC7500

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I have yet to sell the Savin C6055 (MPC6000) also but was just told that my cost will be $1600 for the supplies when selling this model. Woe, not good! As a matter of fact, I have sold the C3535 (MPC3500?) a few times and I think I was not charged, does that come with starter toners and developer?
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New B930 Series from OKI Printing Solutions Delivers Fast, Feature-Rich Monochrome Pr

Color T.M. and design Reg. T.M. OKI Data Corp. 1 Compared to KM FS-9530dn, Lexmark W840dn, Xerox Phaser 5500dn, HP 9050dn 2 Available in the U.S. and Canada only About Oki Data Americas, Inc.: Oki Data Americas, Inc., headquartered in Mount Laurel, N.J., and a subsidiary of Oki Data Corporation of Japan, markets PC peripheral equipment under the OKI Printing Solutions brand, including digital color and monochrome printers, color and monochrome multifunction products and serial impact dot matrix
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How to Sell Wide Format

Saturday, March 22, 2008 Copier Sales People "How to Sell Wide Format" The buzzword in the industry is scanning and archiving. All of systems will scan in some way shape or form. If you work for a dealership or manufacturer that is selling wide format systems, you want to attack these types of clients. · Construction Companies · General Contractors · Architects (Design & Build) · Engineers · Builders · Print 4 Pay · Telecommunications · Utilities · Manufacturing Most of these clients will have
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Re: Big changes afoot with the new mp4000 and mp5000

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Posting here because Ricoh Order Processing is once again their usual non-responsive selves. Does anyone know if the old models (MP 3500-MP 4500, and by association the MP 2510-3010) are officially out of stock?
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Re: Big changes afoot with the new mp4000 and mp5000

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Following up to say that I did get a response from Ricoh, and here's what she said: "MP3500 (413496) 10 available in CA; 2 available in TN - No back orders MP4500 (413541) 21 available in CA; 6 available in TN; 27 available in PA - No back orders" Thanks, Art and John!
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Re: Ricoh MPC6000 vs Xerox WC7665

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Check the competitive comparison to the 5560 in the aficio league. According to the specs listed, the Xerox is only 600 dpi.
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Re: Postscript and Windows Authentication

Spring is officially here and there is a new PS driver on the Ricoh Canada web site to test. I hope to check things out in the next week or so and see if this works. Cheers! no dice
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Océ system is bursting with options

. Options to improve service within companies “In-house and commercial printrooms face a lot of pressure to prove their worth. The Océ VarioPrint 1105 gives our customers the options they need to meet their demands and deadlines,” says Rob Pijpers, International Product Line Manager for the Océ VarioPrint 1105. “The Océ Professional Printroom Program, furthermore, helps printrooms to better serve customers, maximize cost savings and prove their strategic value to companies. Together the Océ
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ScanRouter Instructions

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I was never good at setting up ScanRouter, so does anyone have easy to understand instructions? My first color customer still has his Savin C3210 and now wants to set up scanning.
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Third Week of March 2008

Interesting model numbers below.  The 1224C the 1232C, the CL5000, this was the start of B2C conversions.  I can probably count the number of accounts on two hands that don't have a color device now.  Times sure do change.  Makes me wonder what the next big change will be?

Enjoy the threads from ten years ago this week in March!

Ricoh unviels 2090

subsidiary of Ricoh Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2001 sales in excess of $14 billion. The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands. For fiscal year 2001, Ricoh Corporation sales exceeded $2.7 billion. Ricoh Corporation is a leading provider of multifunctional document systems including color and black & white digital imaging
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Re: Jim Ivy is out!!!!!

press releases Ricoh Corporation Appoints Thomas Salierno President of Ricoh U.S. West Caldwell, NJ, March 14, 2003 -- Katsumi Yoshida, Chairman and CEO of Ricoh Corporation announced today the appointment of Thomas Salierno Jr. as President of Ricoh U.S. effectively immediately. Mr. Salierno replaces Jim Ivy who has resigned from Ricoh Corporation. Mr. Salierno will direct all sales, marketing, service, and support for Ricoh, Savin and Gestetner brands in the United States, as well as OEM
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Re: Need help!

about 350K monthly on 2 1085's in tandem. I also would point out that I'm blessed by having some of the best high volume techs (15-20 years average experience on Ricoh systems) on the east coast working on these. They have told me that the improvements made to the 1085 engine regarding clutches etc have dramatically improved reliability over the 850/1050 engines (not that I've had many problems with the 850/1050) The only 1050 I have in the field is a customer who runs about 125K per month and
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Re: Need help!

From: spressomon Sent: 1/5/2003 8:56 PM Marty, You're not the only one that has trouble with 85/105 Ricoh's. The bulletin 'pack' is pretty thick now. We have approximately 20 out in the field. The only ones that run half way decent are the ones only running 75K or so. Ricoh really led us out on that limb...but the reality is Ricoh's high speed copiers have NEVER been Xerox/Kodak/Oce killers...oh well...none of the other Japanese copier companies have one either... Dan
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Sharp 2060??

Is this a new model that Sharp has launched. I have a deal that I pithched an 1802D to with options for $5k and they said they got a proposal for a Sharp 2060 that was similar for $2.5k. The only 2060 I am aware of is the Sharp SD 2060 that was manuf. in '93, but it's an analog console. Any help is appreciated.
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Re: 1224/1232 Maintenance Pricing

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We charge the way RMAP does...$0.0135/click includes everything but color toner. Ricoh's Service Cost Fact Sheet has black copies @$0.0081/copy (assuming 6% coverage). Color copies generate $0.054/copy ($.0135 x 4 clicks) plus retail on whatever colored toner they use. Cost is less than $0.021/copy excluding supplies. Add Black toner costs of app. $0.003/copy and you get a cost of less than $0.025/copy giving a markup of 100% even if they don't buy their colored toner from you. Retail sales
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Re: CL 5000 report

400 dpi resolution to 800 x 400 dpi by, in effect, cutting the horizontal laser spot in half. Lines and text are noticably sharper. Canon has altered the order in which colors are printed on this machine, now putting cyan before any other colors (then magenta, yellow and black), thereby boosting brightness. Each color is transferred in a single step to improve color accuracy. Using Canon's Automatic Registration Adjustment feature, it self calibrates to reduce mis-registration, reduce downtime
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KYO adds two to BLI

Fairfield, New Jersey, March 24, 2003 – Kyocera Mita, one of the world's leading document imaging companies, today announced that it has been honored with two Editor’s Choice awards by highly regarded testing organization Better Buys for Business. The 2003 Mid-Volume Monochrome Printer Guide from Better Buys for Business reports that Kyocera Mita FS-1800+ and FS-1800N+ (19 pages per minute) printers have been named the best overall buys and best performing products in their category. They
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Subject: Response to article in Nikkei & Asia Times

misinterpreted what Ricoh U.S. is all about, hence the incorrect statement on the consolidation of three subsidiaries. Even more upsetting to me was his reporting that there would be a 15 percent reduction in our workforce. This is not true. What I did say was that by streamlining our operations, installing new systems we will maximize our efficiencies, end redundancies, and with attrition, these savings would equate to a 15 percent reduction in the workforce, not a reduction in the workforce
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1035 Printing User Codes

From: Wallace (Original Message) Sent: 1/2/2003 7:50 PM I am working with an attorney who wants to use Ricoh's "user codes" as his "client codes" for client billing. When making copies everything is straight forward. He enters the appropriate "user/client" number on the operations panel, makes copies and the copies are recorded. However, I have not been able to understand IF we can also do this for printing and if we can HOW. I have done my homework, reading the manuals and trying to do this
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Re: I Got A Lesson In Color!

might have cost thousands of dollars to run. Proofing devices generally have a very high per page cost($8-100) and look INCREDIBLE. Our devices have a very low per page cost(.10-.99) and look GOOD. Believe me, if anyone made a PROOFING device that had this kind of cost per page... and we were selling it... we'd all be rich. The next step back in the process is called pre-proofing, this step is where our devices have a chance. We can print a very good approximation of what the press print
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Re: 1224/1232 Maintenance Pricing

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We are trying to decide how to price our maintenance also. There are many interesting aspects to this copier and it's printer cousin, the CL5000. If I understand everything correctly, the idea of billing a CPP for black and billing for color toner separately isn't a great idea as many of the "parts" (DV units, PC's) are "development" dependant, not copy (print) dependant. Using the Ricoh Service Cost Fact Sheet, it appears that the CPP for B&W with toner with a 30% margin would be about
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Re: 1224/1232 Maintenance Pricing

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I preface my remarks by saying that I'm involved on the service side of the business which obviously leads to a certain bias, but to say "Tell the powers that be at your company that they have to do something even if its wrong so that you can make hay while the sun is shining." reflects an obvious bias as well. While recognizing that placing equipment is essential for the success of any company (and that this excellant site is sales oriented), to do so without regard for the profitablility of
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Re: 1224/1232 Maintenance Pricing

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Not to beat a dead horse, but now that I've looked at the RMAP pricing (rather than rely on hearsay) I totally agree that the Ricoh suggested pricing is very reasonable. Thanks for the input!
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Re: CL 5000 report

The Canon CLC 5000 is available in either of two basic configurations: with a letter paper deck that holds uptp 4,000 sheets of 20lb. bond; or with a user adjustable Oversized Paper Deck that jolds up to 2,000 sheets of letter, ledger, or 12 x 18 paper. Either deck will also handle card stock up to 90lb Index oir 60lb cover stock, or up to 250 transparancy sheets. Note that the paper decks are not removable or interchangable; you order the CLC 5000 with either one or the other. However, it
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Re: Ricoh 2090 and 20105 to be introduced late this month!

I have heard that too, they will be available by the end of this month. Ricoh trying to close more March business.
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Re: UNIX

From: Lee Sent: 12/17/2002 6:57 PM Are you using thescript from the Ricoh-usa website for setting up the printing in Unix? What version are you having trouble with? Thanks! Lee
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Re: 1035 Printing User Codes

From: Graham Sent: 1/3/2003 7:09 AM Here's the deal.... In order to do this with printing, you CAN NOT use the Ricoh RPCS drivers, these drivers will only allow you to enter the user code for the printer once and then it stays static in that pc, the only way to change it is to uninstall and reinstall the driver. You CAN, however change the user code on the fly in the PCL drivers both PCL 5 and PCL 6. To do this, you have to change the user code within the properties each time you print. This is
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Re: 1027 fax memory limitations

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here. They even have the HDD's for all the machines (fax and copiers) the great thing about this stuff is that they are Genuine OEM RIcoh products. You might ask how they can have Genuine Ricoh memory and HDD's so cheap. Well...they are the manufacturer in Canada that makes the stuff for Ricoh Canada. Since they have a contract with Ricoh Canada, they can't sell this stuff to the dealers in Canada. However, they can sell all they want to the USA (and do)! They even will be willing to
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Re: Page Numbering on 700

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I knew you were going to ask that. Art had the same question about a week ago. No, you cannot start with a 4 digit number. Sorry. That could be something to talk to Ricoh about for future machines.
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Re: Aficio 6513 vs Minolta CF 2003

Topic: 6513 vs. Minolta 2003 (2 of 2), Read 7 times Conf: COLOR: Competitive Discussion From: Gordon Evans (braeva@rjyoung.com) Date: Sunday, March 16, 2003 08:45 AM I'm betting this is the Minolta 2002. It's 20ppm vs. your 13, has an available bookletmaker finisher which works from both the copy and print modes, is capable of running 140# index thru the 250 sheet universal tray, comes std. with command workstation software on the 700mhz fiery vs. your optional command workstation on the 366mhz
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Re: 3800 CMF Problem, need help

From: Jim Stocker Sent: 6/10/2002 6:08 AM The official answer that we’ve received from Ricoh, is that only the black DVU is used for B&W, and when it receives a color page, all 4 DVU’s are engaged, but they don’t disengage due a potential speed issue. My thought is if you can make it engage for color pages, make them disengage if the client wants it to. Anyway, in your specific situation, why not have them reverse the page order, so the B&W prints first? Cheers. Jim Stocker
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Re: 3800 CMF Problem, need help

color mode. Just MAYBE 7-003-8 minus 7-003-14 equals the true number of Color prints made 7-003-7 plus 7-003-14 equals the true number of black and white prints made Hey, it's just a theory...perhaps someone at Ricoh could either confirm or deny that this is the way it works. Thanks! Lee
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Re: 3800 CMF Problem, need help

From: ricohaficio Sent: 6/11/2002 5:15 AM We offer two agrrements for the color printers and CMF. 1. One Labor only with unlimited clicks. 2. We follow the RMAP guide for service and pricing. Art
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Re: Sharp 2060??

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The only Sharp 2060 is the SD. I have run into these down here in FL as well.
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Re: Help!

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Two come to mind. I hate to say it, but DLL is one. Fleet is the other. Both will probably require a deposit, and as long as the bankrupt person has kept clean for 6 years, them might take that into consideration. If he hasn't, they're probably sunk. I don't know who you work with at DLL, (otherwise known as Ricoh Leasing) but we work with Burt Villareal. Great guy, and if everything looks good on the one guy, he would probably work with you. He probably doesn't handle your territory
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Need help!

High Volime re-post from the msn site Just signed up in here and I'm trying to find some 85 - 105 discussion. We don't have a ton out but ones We do, don't seem to run all that well. Like 80K to 130K between Calls. Is ricoh going to replace that engine with a new generation anytime in the near future ? Thanks Marty
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Magazine Mode or Booklets

before showing your customer and it will go just fine. Used to use this on earlier Aficios. You can even use a reshuffle like this to create that cute little 16-Up booklet that you could prepare with the Aficio 400. Let me know if you are interested, I'd have to look in my archives for the sample. Good Selling!
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Open VMS

Are there open vms drivers for any of the Ricoh products?
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CL 5000 report

This is a re-post from the msn site This report will 4 parts The Canon CLC 5000 (not be confused with the Canon iR 5000, ablack & white digital introduced late last year) is Canon's latest high-end color production center. The CLC 5000 began shipping in limited quantities late in the first quarter of this year. Canon's goals for this machine include superior image quality, enhanced productivity, the reliability required to handle long runs, document finishing capabilities new to machines in the
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Doculex @ AIIM 2003

is compatible with most production scanners and digital copiers via SCSI & TWAIN drivers. PDF documents enjoy universal acceptance, assured security and convenient storage via server or CD-ROM. For additional user and reseller information on PDF.Capture Version 6, including the companion electronic document search/retrieval/viewing/printing program DocuLex Search, call DocuLex at (863) 297-3691 ext. 250 or email sales@doculex.com.
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Auto Color Sensor

For those that have not yet launched the 1224/1232, I'm sorry, it is a fantastic machine. Anyways, Ricoh pitches the machine for both printing and copying that it has this Auto Color Sensor. Basically it would slow down for color at 8/10 ppm and then if it catches b & W documents it speeds up to 24/32 ppm. Am I following this right. Fromt the walk up obviously the machine has to be on Auto Color, but from the print driver you only have the option of color or b&W. Some clarification would be
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3800 CMF Problem, need help

Another re-post from the old site, information here is great please re-read. From: LisaPeace (Original Message) Sent: 6/9/2002 7:59 AM Hi there! My office found an issue with the 3800CMF (also w/the 3800C) this last week and don't quite know how to handle it. We've been told to position these products as a b&w product that also does fast color....but here's the deal: If you go to copy or print a mixed set of originals (b&w and color), the meters on the machine don't toggle back and forth. If
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3800C Warranty?

This message was posted by Lee on our old site. Could we hear from others as to how you handle the warranty on these printers. Please everyone speak up, we need to hear from everyone who reads this. From: Lee (Original Message) Sent: 6/11/2002 9:55 PM Art, I attended a Nuts and Bolts meeting a while back and made a couple of notes about warranty on the 3800C. The warranty to the dealer is actually for 450 days from date of purchase (I think this is the date that the dealer purchased it) The
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week of March 2008

In a few of threads that were posted for Production Copiers I see the cost per page was .0039 and .004.  Never, ever did I think that A3 black MFP's would go that low.  After seeing many bid quotes would it be far fetched to think that black could go down to .0025?
I guess for manufacturers or dealerships that aren't doing well, offering such low cost per page pricing on bids can get you cash flow on the short term. However it's going to bite them in the ass long term.  I read a report just a few days ago that placements in the US have dropped 6% since 2015 in the US market. Something to think about?  I wonder if that numbers covers all of the niche type boxes that we didn't have year ago.  Enjoy the threads from ten years ago this week.
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PRINT4PAY HOTEL APPOINTS NEAL PETERMANN AS MODERATOR FOR KONICAMINOLTA MESSAGE BOARD

customer’s network,” says Post. The Print4Pay Hotel (www.p4photel.com), which debuted in 2001, provides extensive imaging product information—both on the Ricoh Family Group products, KonicaMinolta, Canon & Kyocera products—and serves as a forum for imaging industry personnel to share knowledge. In addition to the message boards, the site provides its members with the latest press releases, industry links, industry blog, competitive price quotes, industry news, and classified ads as well as photos and
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Canon imagePRESS C7000VP Digital Color Press From IKON Opens New Doors for Superior C

of Chicago. About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world’s largest independent channel for document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, and HP, and document management software and systems from companies like Captaris, Kofax, EFI, eCopy and others, to deliver tailored
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Ricoh’s Secrets

devices for offices is the 10th-largest foreign-owned company in Orange County with about 835 workers. It’s the third-largest Japanese company here, after Union Bank of California and Toshiba Corp. Tustin is home to Ricoh Electronics Inc., the manufacturing arm of West Caldwell, N.J.-based Ricoh Americas Corp., the U.S. headquarters of the Tokyo-based parent company. Ricoh got its start in Japan in 1936. It lays claim to the first copier in 1953 and the first digital fax machine in 1973. Its presence
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RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

businesses’ document workflow at the AIIM ON DEMAND Conference & Exposition 2008 from March 3-6 at the Boston Convention & Exhibition Center in Boston, Massachusetts (booth #631). Some of the Ricoh products attendees at AIIM ON DEMAND will see in the Ricoh booth include: Ricoh Pro C900 As part of Ricoh’s Production Printing Business Group (PPBG), this color digital printer offers large production capacity, and high-productivity with speeds of 90 pages per minute (ppm) in black and white and
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RICOH AMERICAS CORPORATION AND PEAK RESOURCES SIGN DISTRIBUTOR AGREEMENT

between Ricoh’s Production Printing Business Group (PPBG) and PEAK. This is the first distributor agreement for PPBG’s indirect channel. PEAK, headquartered in Denver, Colorado, is currently the only distributor authorized to resell the DDP line of PPBG products, including the Ricoh DDP 70e, Ricoh DDP 92, and Ricoh DDP 184 as well as the Ricoh EMP 156 to its resellers around the country. A mutual go-to-market strategy will build a broader customer base for both companies while providing a new sales
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

at its booth (#631) during the AIIM International Exposition and Conference in Boston, MA this week. Housed at the Boston Convention & Exhibition Center, the event will run from March 3-6. Among Ricoh Alliance Partner software solutions that will be available for demonstration include: • DocumentMall™ 9.1 – A preview for Salesforce.com users on how they can utilize DocumentMall 9.1 to scan, share and store documents, such as invoices, contracts and nondisclosure agreements, and link them to
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

will revolutionize how individuals and businesses use digital and paper-based information. DSSD offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

iPF605 prints from both roll media as well as cut sheet through the front loading manual feed. Without a cassette tray, the iPF605 printer is aimed to be an affordable solution for personal and small workgroup users producing large format technical drawings. The printer's small footprint fits nicely into a smaller work environment, while producing uncompromised print quality seen on Canon's larger printer models. "Today's technical markets demand sharp, clear and eye-catching prints to make an
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

than 20 types of Canon Genuine print media including bond paper such as Universal Bond, High Resolution Coated Bond for razor sharp line drawing and vivid graphic rendering, photo paper such as Glossy and Satin Photographic Paper in variety of weights for posters and presentations, and film such as Double Matte Film and Clear Film. The imagePROGRAF iPF720 printer will be available through authorized Canon U.S.A. dealers in late April 2008, with a manufacturer suggested selling price of
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Xerox 4112

Xerox 4112 LCC, Booklet, fiery $42,000 cpc min 201,000 .005, overs .0039
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Xerox 4595

Xerox 4595 stapler, controller 28,000 cpc min 50k .00615
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Xerox 4595

Xerox 4595 saddlestitcher, High Cap Feeder, Analyst service $31,300 cpc 125K min .006
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Xerox Business Partners Recognized with 2007 Partner of the Year Awards

ePrint Direct - Web-to-Print Partner of the Year Lytrod and Solimar - Service / Support Partner of the Year Pitney Bowes Emtex - Automation Partner of the Year For the second year in a row, Xerox presented C.P. Bourg / Bourg Inc. with the 2007 Production Systems Group Finishing Partner of the Year Award. Print providers use C.P. Bourg's finishing product portfolio and Xerox monochrome and color cut-sheet systems to create professionally finished books, manuals and pamphlets. C.P. Bourg also
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Xerox WC Pro 255

Xerox WC Pro 255 Feeder, finsiher, DF 10,000 cpc .00691
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KonicaMinolta 920

Saddlestitcher, lcc, interposer.$21,300 cpc .000450
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Ricoh Aficio MP 161 and Duplex Prinitng

Ricoh Aficio MP 161 and Duplex Prinitng Posted by: Michael (IP Logged) Date: February 06, 2008 03:03PM Hi, I am encountering a problem with trying to print duplex pages from Fedora on two separate installations. Configuration/s below. I am trying to print via lpr -d printername -o sides=two-sided-long-edge and the result is always that the pages are printed on separate sheets of paper. Configuration: OS: Fedora 7 and Fedora Core 5 PPD-file: downloaded from linuxprinting.org (http://www
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RICOH AMERICAS CORPORATION WINS

FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Alyson Buck Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6122 russell.marchetta@ricoh-usa.com abuck@peppercom.com RICOH AMERICAS CORPORATION WINS ON DEMAND BEST OF SHOW AWARD Ricoh Ring Binder Takes Home Best of Show for Increasing Efficiency in Production Printing Environments Boston, MA, March 5, 2008 – Ricoh Americas Corporation, a leading provider of digital office equipment, today
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Ricoh Introduction of Dataworks3

Ricoh is pleased to announce the launch of its new Variable Data Printing software, Dataworks³, which enables customers to create and distribute dynamic “data-driven” documents to any destination – including print, e-mail, fax, and archival systems. This new solution utilizes a simple Windows-based application to simplify and automate the creation of direct mail, transactional, and complex transpromotional output. Dataworks³ is designed to provide your customers with valuable workflow
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Ricoh Introduction of the Ricoh Aficio Color 5560V

Ricoh is excited to announce the availability of the Ricoh Aficio Color 5560V Imaging System. This new system fills a gap within Ricoh’s color portfolio and combines high speed imaging with versatile functionality, and superior reliability at a very competitive price. The AC5560V is designed to meet the document workflow and productivity needs of today’s networked general business offices and can also be positioned as a color solution in basic production requirements The AC5560V is the latest
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Ricoh Gelsprinter : Aficio GX3000, GX3050N, GX5050N

Ricoh Gelsprinter : Aficio GX3000, GX3050N, GX5050N Posted by: Jarillon (IP Logged) Date: September 03, 2007 03:35AM These printers are not usable with Linux : - Aficio GX3000 only proprietary and undocumented interface - Aficio GX3050N can use PCL6 but with lower characteristics - Aficio GX5050N can use PCL6 but with lower characteristics I have written to the technical support. 3 sept 2007 : Ricoh's Technical support called me and tells that: - these printers cannot be used with Linux - the
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Ricoh c3000 manual input of fax number.

We received in from are used copier wholesaler a Ricoh C3000 with the dataoverwrite option. My question relates to when you what to fax out a document and have to manually enter the fax number you have to enter it in 2 times before it sends out. Is this because the dataoverwrite option or is this a simple fax setting that needs to be changed. Also can the dataoverwrite option be removed from the machine as most of our customers do not need the option.
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New Ricoh MPC6000 & MPC7500

I was just reviewing some pricing for the supplies for toner and developer! MSPR for all developer is $2,181.15 and $815.50 for a total of $3,096.63.How is everyone handling this for a lease with a regular MA and no cpc. Are you guys getting charged...
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Selling Copiers "Selling in a Slow Economy"

Selling Copiers "Selling in a Slow Economy" Twenty Eights years in the business, I started my copier selling career in 1982. I have seen the tough times, the good times and these times come and gone more than a few times. Here' s a few things that I try to do so I can take advantage of an economic slowdown, not saying we're in one however the decision making process that used to take a few weeks now seems to be almost 4-6 weeks. Please comment is you're experiencing this, I would like to hear
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Savin 9050spf Fax Issue

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I had a customer call this morning about the fax option on a Savin 9050spf. He says when receiving a fax, the machine will print out the first page only, but not the rest of the pages. The faxes receive to memory for printing, but will not print more than the first page, and the other pages are deleted. Any suggestions?
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CANON U.S.A. ADDS TO ITS COLOR LINE-UP WITH THE INTRODUCTION OF THE CANON COLOR image

Lake Success, N.Y., February 19, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today added to its extensive color line-up of award-winning imageRUNNER MFPs with the introduction of the Canon Color imageRUNNER C2550 device. With its sleekly designed and compact footprint, the Color imageRUNNER C2550 device is ideal for smaller offices and workgroups, and addresses today’s evolving and complex document management needs, including project collaboration and document
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CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

Canon Captures Overall Brand Leader Ranking for Past Five Years LAKE SUCCESS, N.Y., March 4, 2008 – Canon U.S.A., Inc., a leading provider of digital imaging solutions, today announced that the Company is the number-one brand leader in the overall copier market in the U.S. for 2007, according to Gartner Dataquest*. "Canon has a strong heritage in digital imaging and copier technology that has allowed the Company to consistently be the copier of choice over more than two decades," said Ted
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Re: Former Mount Vernon schools purchasing agent charged with bribery

Former school district head of purchasing indicted on bribe receiving, official misconduct Rose WHITE PLAINS – The former head of purchasing for the Mount Vernon City School District was indicted Tuesday by a Westchester County grand jury on charges of bribe receiving, official misconduct, receiving unlawful gratuities and petit larceny. It is alleged that between June 21 and July 13, 2005, Arthur Rose, 49, of Mount Vernon took a bribe of $3,500 from a sales rep of Ricoh Americas Corp. for
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Re: Weekend Copier Notes

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After reading this, it sounds like Canon is trying to duplicate what Xerox did in the 1990's. Sooner or later it will come back to bite them in the rear, just like it did Xerox.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies
Reply

Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

organizations manage authentication and control, while at the same time tracking users and allocating costs in a secure environment for Ricoh multifunction products (MFPs). In addition, PCC 3.1 features an off-line mode where MFPs can still operate when connection to the server is interrupted, and is able to synch back to the server as soon as the connection is restored, saving users valuable time. “Like Ricoh, we understand our customers’ needs and believe that PCC 3.1 with Equitrac Office and
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: Xerox 7345 vs Ricoh MPC4500

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quote: Originally posted by Art Post: John: Some quick notes for you, I downloaded the op manual, here's what I found: User must replace all drums, waste toner unit,and fuser. Xerox calls then CRU's (Customer Replacable Units) No Scan2url Color output at 35ppm, black @ 45ppm No Doc Server 75 Page Doc Feeder 8 inch color screen max copy res 600x600 When replacing paper, user must always confirm via touch panel for paper sizes In order to make a copy, the manual states these procedures: Select
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Re: Edge to Edge printing problem

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with a specific program, only to find out that the program was written to work with a specific HP driver, and nothing else will make it happy. Since there aren't a lot of Ricoh-specific features on a SP4110n, maybe just pointing the old driver at the new printer (and re-naming it Ricoh SP4110n) will make the whole problem disappear? If all of the IT gods are rolling their eyes at me right now, I humbly ask forgiveness for being a "stupid salesman", but honestly, I've seen this work before. Good
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Re: OCR Software

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We sell OmniPage. Konica bundles it with PaperPort for their Unity suite, but you can buy it standalone. www.nuance.com . Easy to use and good support from the Nuance folks.
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Re: Savin 9050spf Fax Issue

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I wish customers could give you the whole story the first time they call. I found out that this issue only happens when the customer is receiving a fax from one vendor. They would receive multiple copies of the same page from this one vendor.There would be an intermittent disconnect of the handshake between the two faxes. I suggested they put a line conditioner on the fax line. They already have that. They have an older Savin 4035spf that the faxes do receive from this one vendor. I also
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Laura Bower Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6127 russell.marchetta@ricoh-usa.com lbower@peppercom.com RICOH’S PRODUCTION PRINTING BUSINESS GROUP SHOWCASE SOFTWARE SOLUTIONS FOR PRODUCTION PRINTING AT ON DEMAND BOSTON, March 4, 2008 – Ricoh Americas Corporation’s Production Printing Business Group (PPBG) will be showcasing products and solutions at Booth # 631 along
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Aaron Kiel Ricoh Americas Corporation ak PR Group (for OutputLinks) (973) 882-2075 (562) 983-8113 russell.marchetta@ricoh-usa.com akiel@akprgroup.com RICOH AMERICAS CORPORATION’S PRODUCTION PRINTING BUSINESS GROUP ANNOUNCES PLATINUM SITE SPONSORSHIP WITH OUTPUTLINKS Production Printing Business Group Sponsors New Data Center Solutions Special Interest Section at OutputLinks.com BOSTON, March
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Re: Xerox 4112

Xerox 4112 fiery, bookletmaker, High Capacity feeder 40,500 cpc min 125k .0052
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Re: Ricoh Introduction of Dataworks3

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Another "home-grown" solution like PrintMail is/was. The AIIM/OnDemand announcement says they are targeting it at the transpromo market. Just getting on my soapbox here: I really have to wonder why Ricoh invests its research and development in creating a VDP product when there are so many excellent products and plug-ins out there created by software/VDP experts. These experts are only too happy to partner with hardware experts, and most of the hardware experts are only too happy to partner with
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Re: Ricoh Introduction of Dataworks3

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Correct me if I'm wrong, but isn't most of "Ricoh's" solutions, re-labeled third-party stuff? Except for GlobalScan and DocumentMall (which was actually a seperate entity but wholly owned by Ricoh if I remember right or was that eCabinet?) third-party agreements? Typically, we find out soon after a launch that the "new" addition to the line-up is a tried-and-true but by a different name. Cost and Security Manager was EquiTrac, Print Director is PrintAudit, etc. I may have the associations wrong
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Re: Ricoh Introduction of Dataworks3

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If this product is like the older VDP products from Ricoh, and I think it is, then they are relabeld versions of products from XLPrint. XLPrint
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Re: Ricoh Introduction of Dataworks3

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This proves Old Glory's point: The press release from Ricoh that Art posted elsewhere (http://p4photel.com/eve/forums...6084491/m/6181009403) says "During the conference, Ricoh will also be highlighting a list of proprietary solutions developed in-house , such as: -- Card Authentication Platform ... -- Ricoh Dataworks(3)... -- DataOverwriteSecurity System (DOSS) ... -- Embedded Print Director 5.2 ... -- GlobalScan(TM) 3.1 - ... -- IPDS -... -- Transaction Link - .... -- Web
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

New imagePROGRAF Large Format Printers, New imagePRESS Digital Presses and Future Black-and-White Digital Production Platform on Display in Boston Boston, March 4, 2008 – At AIIM On Demand, Canon U.S.A., Inc., a leader in digital imaging and office solutions, today introduced the new imagePRESS C6000VP and imagePRESS C6000 digital presses, and imagePROGRAF iPF720 and iPF605 large format printers. In addition, the Company launched new versions of several of its popular imageWARE offerings
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

New MEAP Application Provides Users with Secure, Easy to Use Interface for Document Delivery from MEAP Compatible imageRUNNER and imagePRESS Solutions BOSTON, March 4, 2008 – Taking another step in further expanding its MEAP application portfolio, Canon U.S.A., Inc. today announced the release of its Authorized Send document distribution solution. Authorized Send is a simple to use embedded MEAP application providing users with the ability to easily scan documents for delivery via electronic
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

BOSTON, March 4, 2008 – Canon U.S.A., Inc., a leading provider of digital imaging solutions, has added two new large format papers in two different weights for the Company's ever-expanding line of imagePROGRAF large format printers - Canon Premium Glossy Paper and Premium Satin Paper. Both new substrates will be available in light weight (200gsm) and heavy weight (280gsm) stocks. The light weight stocks provide an excellent economical option for Point-of-Purchase posters and proofing images
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

New Versions of Popular imageWARE Prepress Manager, Enterprise Management Console, Document Manager, Scan Manager, Accounting Manager, and MEAP Supported PaperToOffice Pro Rolled Out Boston, March 4, 2008 – Delivering value to end users through advanced document management, handling and delivery capabilities, Canon U.S.A., Inc., today launched new versions of its popular imageWARE Prepress Manager, Enterprise Management Console, Document Manager, Scan Manager and Accounting Manager at AIIM On
-=Good Selling=-

This Week in the Copier Industry Ten Years Ago, The Second Week of February 2008

Looks like a thread from 1996 appeared and I'm not sure how that happened.  But, it's interesting about the time frame that Danka purchased the Kodak copier unit. Danka brings back memories also since the Danka name is now gone also.  Correct me if I'm wrong but I believe Canon bought Danka, right?

Enjoy these threads from ten years ago this week on the Print4Pay Hotel.

Danka to Buy Kodak Copier Unit for $684 Million

By DANA CANEDY Published: September 10, 1996 The Eastman Kodak Company and Danka Business Systems P.L.C. announced yesterday that Danka would acquire the sales, marketing and equipment service operations of Kodak's office copier business for $684 million in cash. The deal would allow Kodak to shed its strategically unimportant and marginally profitable Office Imaging business while making Danka a much larger player in an industry that has been consolidating. Danka would be the principal
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Japan's Ricoh to build $92 mln Thai copier plant

140,000 units, which would raise Ricoh's overall capacity by about 70 percent. Ricoh, which competes with Canon Inc (7751.T: Quote, Profile, Research) and Xerox Corp (XRX.N: Quote, Profile, Research) in the global office equipment market, said the Thai plant was part of plans to spread production geographically. Ricoh produces more than 70 percent of its copiers and printers in China. "We hope the Thai plant will grow and become our major production base in the future," Ricoh Executive Vice President
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Ricoh Support Phone Numbers

Support Phone Numbers Technical Call Center (Hotline) For technician & SE technical assistance-Tech ID Required Ricoh 800-53RICOH (537-4264) Savin 800-291-6044 Gestetner 800-346-6057 Ricoh Canada 800-922-4072 --------------------------------------------------------------------------------------------------------------------------------------------- Pre Sales Connectivity 800-57RICOH (577-4264) For Pre Sales Connectivity support-Sales Rep’s only
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Sales Tip "Found on the Web"

task at hand; to make a sale. Slowly and resolutely I would use all my resources and experience to gain the “knock out”…I was closing the sale. I’ll bet the copier salesperson never looked at selling the same way again. It is crucial that in the process of closing the sale you at some point ask for the order. It is amazing to me that this fundamental of sales is so often overlooked in the sales cycle. I have literally asked for an order many times and received the same response from my prospect
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Ricoh New Model Support for IPDS (MP2500)

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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Ricoh printers hit industry top spot again

Ricoh printers hit industry top spot again Printer specialist Ricoh has scooped a range of prestigious industry gongs for the second time in less than a year. InfoPrint, a joint venture between the firm and computer giant IBM, was singled out by Better Buys for Business and Buyers Laboratory for its effective provision of printer solutions. "The InfoPrint Colour 1767 provides exceptional image quality and outstanding ease of use," remarked senior printer analyst Marlene Orr. She continued
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Re: c2500SPF LAN with MAC?

Message•Quote This Message Re: Ricoh Aficio MP C3500 LAN Fax driver Posted by: Chris Story (IP Logged) Date: January 31, 2008 08:22AM As Uli Stated these are usually handled by the local sales company. This is because they will have to support any issues, but we certainly don't want to cause any frustration to our customers anyway Uli has urged me to move forward... so here we are. I have a LanFax Driver built that will run on MAC and Linux. There are some technical (and legal) challenges still
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Technician position in SE Wisconsin/Northern Illinois

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Could you please forward this to any experienced technicians who are looking for new opportunities: Dual line Ricoh and Konica dealership is looking for an experienced technician to join our award-winning team. We have an immediate need for a field-tested pro. Competitive wages, medical insurance, paid vacation and holidays, (401)K plan, continuous training, tools, a car for business use or mileage reimbursement, and dress shirts and pants. We are a Konica Pro-Tech certified dealership, and we
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Re: c2500SPF LAN with MAC?

Picked this up on the web, someone from ricoh asking for beta test users for MAC LAN FAX, I say we take advantage of this!!!! Ricoh Aficio MP C3500 LAN Fax driver Posted by: Murray (IP Logged) Date: December 05, 2007 01:34PM Is there a PPD driver (non-postscript) available for Mac OS 10.5 that will allow use of LAN-Fax capabilities of the Ricoh Aficio MP C3500 Options: Reply To This Message•Quote This Message Re: Ricoh Aficio MP C3500 LAN Fax driver Posted by: uli wehner (IP Logged) Date

Re: Sales Tips

Always ask for the order Always include a direct request for an order in your sales script after the because statement. "Can you help us meet our goal?"
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GEM GSA Extension promo

Major Accounts is pleased to announce that the GEM/GSA Promotion has been extended through July 31st, 2008. All Purchase Orders must be dated by July 31st, 2008 and equipment should be shipped by August 30th, 2008. If you have any questions regarding this Bulletin please contact your Ricoh
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Hold Print

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I have a prospect who was printing separator sheets, which I've switched to printing to Hold Print on the Savin C4540. The problem is that when they print from MSOffice (Excel)the document is picking up the last user that print's info. I imagine it must be saved in the metadata of the document. Has anyone else run into this? Is there a solution?
-=Good Selling=-

This Week in the Copier Industry Ten Years Ago, The First Week of February 2008

Really, has it been only ten years since our MFP's incorporated color scanning?   Seems like we've had it forever.  One of the threads from this post tells about the Ricoh MP4000 which came with standard color scanning.

For me 2008 marks the start of the Great Recession here in the US.  Most of my business at that time was in the AEC market.  Thinking back, I lost almost 40% of my accounts to the Great Recession, some just closed up shop, while others went out of business.  Far as I'm concerned I did not see a comeback until late 2015.  I never want to go through that again.

Canon fires off warning on outlook

TOKYO — Japan’s Canon has blamed a slowing US economy weighing down camera and office equipment sales for a surprise drop in quarterly operating profit. The world’s largest digital camera maker warned yesterday its earnings this year would fall short of market expectations. Rival printer maker Seiko Epson left its forecasts for the year to March unchanged, despite strong quarterly results, citing an uncertain economy. Slowing US demand prompted Ricoh to cut its 2007-08 outlook. Canon had
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Global Imaging Acquires Better Quality Business Systems

into new markets in Kentucky. About Global Imaging Systems Global Imaging Systems focuses on small and mid-size businesses through regional core companies in the U.S. that sell and service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging in 2007 and
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Ricoh, Savin & Lanier COG Users

Ricoh will be revising COG II and they are looking to us to add some input on how to improve, please post your suggestions below and I will forward asap!
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Xerox Unveils New Wide-Format Color Printers

-electric, drop-on-demand inkjet heads with dynamic variable dot imaging and intelligent interweaving print technology to deliver sharp images, smooth color transitions and increased performance with higher firing frequencies. Users can choose the Xerox Wide Format Color Server Pro RIP or Xerox Wide Format Color Server RIP as color server options. Pricing and availability The Xerox 8265/8290 and 8365/8390 Color Wide Format Printers are available immediately worldwide at a North American list price
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RICOH AFICIO MP C3500 NAMED BLI 2007 "PICK OF THE YEAR" FOR OUTSTANDING SEGMENT 3 BUS

RICOH AFICIO MP C3500 NAMED BLI 2007 "PICK OF THE YEAR" FOR OUTSTANDING SEGMENT 3 BUSINESS COLOR MFP West Caldwell, NJ, February 05, 2008 — Ricoh Americas Corporation, a leading provider of digital office equipment, announced that Buyers Laboratory, Inc., (BLI), has awarded the Ricoh Aficio MP C3500 the "Pick of the Year" award for Outstanding Segment 3 Business Color MFP. The Aficio MP C3500, suitable for any business environment with demanding print needs, was recognized for its excellent
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RICOH AND SWK TECHNOLOGIES TO PROVIDE EDUCATIONAL WORKSHOPS TO THE SAGE MAS 90™ AND M

measurably improve document workflow efficiencies. DSS is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary
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RICOH INTRODUCES THE AFICIO MP 4000B/MP 4000 & MP 5000B/MP 5000 DIGITAL IMAGING SYSTE

supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation directly or through its network of authorized
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Ricoh Updated Model Support for IPDS (SP C400DN)

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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Ricoh New Model Support for IPDS (MP C2000)

/400 •    Full Color and Spot color for highlighting columns in financial statements, logos on forms, sub totals and totals on invoice statements New Model Support: Ricoh MP C2000 All models include software and 5-year support agreement * These devices require PostScript to support IPDS
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Finally! Color Scanning for Ricoh!

RICOH INTRODUCES THE AFICIO MP 4000B/MP 4000 & MP 5000B/MP 5000 DIGITAL IMAGING SYSTEMS Black & White Copying, Printing, Faxing Efficiency with Color Scanning Capabilities West Caldwell, NJ, February 04, 2008 — Ricoh Americas Corporation, the leading provider of digital office equipment, today introduced the Aficio MP 4000B/MP 4000 and MP 5000B/MP 5000 Digital Imaging Systems. Ideal for mid to large-sized workgroups, the Aficio MP 4000B/MP 4000 and MP 5000B/MP 5000 offer fast speeds, greater
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Fakery aided school copier deal

delivered some of the equipment to personnel with the Memphis City Schools as part of his efforts to secure sales and maintenance contracts with them," Parker wrote. The letter said IKON couldn't verify Hobbs' claims. Likening Hobbs to a rogue salesman who acted alone at IKON, Parker advised the school district to do "whatever level of inquiry you think the matter deserves." Letter from a dead man As IKON turned over a flow of internal records, other concerns came to light, chiefly the purported
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Re: Duplexing 8 1/2" x 5 1/2" on a Savin CLP27DN

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Yes, the Savin CLP27DN can duplex statement size paper...I just tested and confirmed it this morning. Brian
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Re: Postscript and Windows Authentication

The word from Ricoh is that they are "aware of the problem" and hope to have a fix this spring. Wait & See how this pans out. Cheers no dice
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of January 2003)

Interesting bunch of threads about Ricoh (Ricoh USA "Giant Changes Ahead" ten years ago. I'm guessing this was right before the Ikon acquisition.  Kirk was coming back, Alan was leaving, Gestetner brand was dropped and the rest is history.  

Weekend Copier Notes from 1/13/08

than anticipated (due to slow sales of Canon imagePRESS C7000VP and competition from Creo) - A large Sharp dealer in Chicago area unveiled its own print management program, called ImageFlex.: o Dealer is Des Plaines Office Equipment o Goal is to capture clicks made by desktop printers of various brands o One of the largest independent Sharp dealers in U.S. o Also authorized to sell Kyocera printers and Okidata color printers o Founded in 1955 by Vince Micelli, and run by son Chip - In a recent
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Ricoh USA " GIANT Changes Ahead"?

looking to cut costs, and maintain or increase profit it makes sense, right? You’ve got the Ricoh Dealer Channel, Savin Dealer Channel, Lanier Dealer Channel, and Ricoh Business Solutions all competing against each other . I believe it would make good sense to drop the Savin brand and move them all to Lanier or the other drop Lanier and make them all Savin (are you guys in Atlanta hearing me). Here’s an excerpt from a Ricoh Press Release last year “Ricoh’s Gestetner dealer network in the U.S. will
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NEW Ricoh C900!! HV Color Printer

summer. The 90ppm printer is aimed at high-end and mid-range variable-data colour printing, including transpromo work, and is expected to take on existing machines from manufacturers such as Xerox, Canon, Océ and Konica Minolta. Peter Williams, chief operating officer of Ricoh subsidiary Infotec Europe, described the 1,200dpi C900 as "truly unique" and said it was the "most visible product example of Ricoh's dedication to the production print market". The machine will be able to handle stocks of
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Re: Tom Salierno & Global??

Former Ricoh U.S. President Joins Xerox’s Global Imaging Systems TAMPA, Fla.--(BUSINESS WIRE)--Global Imaging Systems, a Xerox (NYSE: XRX) company, has named Thomas Salierno Jr. as senior vice president of acquisitions. Salierno is the former president and chief operating officer of Ricoh U.S. Over the course of his 30-year career with Ricoh and Savin Corp., which was formerly a subsidiary of Ricoh, Salierno held a range of senior management positions, including chief financial officer
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Canon Sales Figures

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I could have sworn I read this info in the "Copier news weekend roundup" but my search through the archives has turned up nothing... The news piece I was looking for said something about Canon's sales, broken down by IKON and CBS and mentioned their growth in CBS. Am I going crazy or are my searches just not finding it?
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Xerox Continues Broadening its Continuous Feed Portfolio with its Fastest-Yet Monochr

and as the company of choice that helps print providers "green" their offerings. To demonstrate its decades-long commitment to sustainability, Xerox is integrating green aspects into its 3,500 square-meter booth at drupa. The exhibit is built with environmentally friendly materials, including energy-saving lighting and re-usable components. "We operate in an industry that puts marks on pages and, therefore, our business inherently impacts the environment," added Allen. "However, there are ways
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TOSHIBA AMERICA BUSINESS SOLUTIONS INC. Introduces the Versatile e-studio™353/453 Ser

, please visit www.copiers.toshiba.com . About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products
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TOSHIBA AMERICA BUSINESS SOLUTIONS INC. MAKES AVAILABLE THE NET-READY e-STUDIO™203L/2

Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba
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RICOH INTRODUCES GLOBALSCAN 3.0

year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation directly or through its network of authorized independent dealers markets and distributes products in North, Central and South America. For fiscal year 2006, Ricoh Americas Corporation sales exceeded $3.3 billion, an increase of 7.4 percent over the previous year. Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh
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RICOH INTRODUCES MOBILE HOTSPOT LINE OF PRINTERS

equipment, today introduced its new line of HotSpot printers. The SP C410DN-KP color printer and the SP 4100N-KP monochrome model are the industry’s first and only desktop printers that enable users to print documents from any Wi-Fi enabled location or device. Ricoh’s HotSpot Printers ensure convenient access to reliable laser printing from Internet-enabled laptops, cell phones or handheld devices without the need to download and install drivers or additional software. The two printers perform all
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Ricoh Introduction of the new GX3000S / GX3000SF / GX3050SFN

Ricoh is pleased to introduce the new GX3000S/3000SF/3050SFN desktop color MFPs. These three incredibly cost-effective systems bring all the advantages of full-color performance to small offices and workgroups in a flexible design that boosts productivity. The MFP Series features the innovative GelSprinter Technology: waterproof viscous inks, a permanent wide print head and a belt transfer system. All three 8.5” x 14” models have a fast print speed of 29PPM in color and black & white, as well
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Re: Leads in Illinois

support increased sales activities products and services to support a field sales force services to support increased business development activities products and services to support growth in target markets, including marketing, research and advertising services A. Kevin Harrell is Executive Vice President of Sales. Mr. Harrell most recently served in a senior sales management role at Eastman Kodak Company and previously worked for Creo Inc. and 3M. Jonathan Shean is Senior Vice President
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Re: Ricoh USA " GIANT Changes Ahead"?

. We wish him all the best for the future. I am also pleased to announce today that effective April 1st, 2008, Kiyo Shimizu, currently President, Ricoh Latin America, will assume Alan's responsibilities as Senior Vice President, Indirect Division. During his 24-year career with Ricoh, Kiyo has held positions in sales and supply chain management, as well as in the corporate offices of Ricoh Japan and Ricoh Europe, prior to his current post in Latin America. Between now and April 1st, Alan and Kiyo
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Re: Ricoh USA " GIANT Changes Ahead"?

Heard last night that in a Regional Meeting Nori Goto confirmed that the Savin Brand will stay, as their is too much turmoil. Supposedly Nori stated that the 3 brand strategy is good...for now Also heard form a high level friend in Canon, involved with acquisitions, not to count them out on a IKON purchase either.
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Re: Postscript and Windows Authentication

I've got the same problem with trying to print to a C4500 or a C410. The problem is likely their PS driver. Ricoh is aware of the problem (I demo'ed the problem to some regional sales types) and they should get back to me. If it isn't fixed we probably won't buy Ricoh. If I see a fix, I'll post it. no_dice
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Texas School board approves new copier contract

facilities, presented the only item on the special meeting agenda: to award a contract for photocopier leases and rentals to the Texas Association of School Boards (TASB) Buy Board. Salinas told the board that the current school district photocopier contract expires Jan. 31. He said for the last five years the district has had a contract with Xerox Corp. for a total of 83 copiers throughout the school district. Salinas said that total includes 57 low-volume, seven mid-volume and 19 high-volume copiers
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Re: Leads in Florida

potential opportunity to provide... products and services to support increased sales activities services to support increased business development activities products and services to support growth in target markets, including marketing, research and advertising services Deborah Faucette, R.Ph., is Senior Vice President of Sales and Marketing. In this newly created position, she will lead a new department that will enhance the effectiveness and profile of the company's consumer education
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Re: New Ricoh SP C220 Color Pinter!

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I participated in a Ricoh teleconference on this product yesterday and they said they anticipate the average monthly volume to be 1,500/mo.
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Re: New Ricoh SP C220 Color Pinter!

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According to the Ricoh cost fact sheet the targeted volume is between 9000 and 11000 per year. Retail CPC for toner and wastebottle is $0.17 The fuser and transfer unit is designed to last the life of the printer This is a disposable printer.
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Re: Job Seperator Sheet

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Not sure yet, probably a Savin 8045espf or C4540.
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Re: Job Seperator Sheet

job sep will allow a sheet of paper to feed from a different cassette, this is usually used to seperate print jobs, not sure about copy jobs. However I did set this up for someone on an AP9000 Ricoh Printer. It is not involved and can be done in 15 minutes or so.
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Re: Ricoh USA " GIANT Changes Ahead"?

Now another rumor surfaces that Tom Salerieno former CEO of Ricoh maybe going to work for s competitor.
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Re: Job Seperator Sheet

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Yeah, I'm actually working on trying to help another rep with this and that was my first thought. They have a Xerox now and like this, I'm going to try to introduce them to the benefits of "Hold Print", but I wanted to make sure that I could say "yeah our's does that to, but it may be better if you did this". Thanks.
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Print Manager Plus

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Does anyone use Print Manager Plus for tracking purposes? If so, how does it compare to SMART Accounting or other Ricoh for capture of print and copy billbacks? Thanks, tkern
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago (Second Week of January 2003)

Enjoy these threads from 15 years ago this week.

Konica Minolta Corportaion

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of business in matured markets such as Europe, the U.S. and Japan. Both cameras and consumer imaging products and services serve to propel the brand image of the new corporate group. Medical and graphic imaging products and measuring instruments place effort into securing stable profits and achieving ongoing development. Common Function Companies Technology Center By integrating the technologies possessed by Konica and Minolta, the company works to achieve advancements in the basic technologies
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Rioch Press Release

by Xerox. "We are managing to move forward in a very difficult environment," says Tatsuo Hirakawa, Ricoh's deputy president. "Despite the generally gloomy global economic outlook, especially in the U.S., we still believe we can achieve record sales and earnings this year," he says, while declining to make a specific prediction. Consensus estimates call for the company to earn $3.83 per share for the 12 months ending next March, an increase of 9%, and $4.04 per share the following year. "Ricoh
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Venice & SAvin (ricoh) That's AMORE!

capture standard for use by organizations with must-keep/must-move documents,” said David Bailey , Vice President of Sales and Technical Development for DocuLex. “Reliable, high-speed capture capability is currently experiencing robust marketplace demand in a variety of business categories in local market applications, benefiting Savin branches and reseller offices, and PDF.Capture with Savin production scanners deliver. DocuLex’s industry-acclaimed Training and Technical Support Team have proven a
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Ricoh US

From: Docusultant (Original Message) Sent: 9/11/2002 2:04 PM All you guys who are Gestetner, Savin dealers, God Bless, this should be a God send for you guys. For me having a Savin Direct, Ricoh Direct, Savin Dealer, Gestetner Dealer and another Ricoh dealer in my territory..................bad, bad,, bad,..............guys if I go to Canon can I still be a member here? Ricoh Corporation Announces The Formation Of Ricoh U.S. Major Organizational Change Will Dramatically Increase Efficiencies
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RE-POST New post form old P4P Site -Xerox 4850

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From: Scott (Original Message) Sent: 1/8/2003 5:26 PM First time posting so please forgive any errors. We are currently in an account against several other companies, Canon, Xerox and Sharp. Xerox has had an old 4850 at this location for 8 years charging $4950 per month (equip. only) on a "Lease". The reason they have been able to hold this position is because the 4850 can handle significant volume (200K + per month) with spot coloring. This particular clients three requirements are spot color
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Re: 2002 & Ricoh

saw strong growth in overseas sales," Ricoh Deputy President Tatsuo Hirakawa told a news conference. "One negative spot was the domestic market, which turned out a little more sluggish than we had originally anticipated." Ricoh's overseas sales in the last business year jumped 26.6 percent from a year earlier to 769.7 billion yen, while its domestic sales dipped three percent to 902.7 billion yen. Both Ricoh, Japan's second-largest office machine maker, and number-one Canon Inc (Tokyo:7751.T
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Konica

-directional Parallel, USB and 10/100 BaseT interfaces PCL5c® Emulation and Genuine Adobe® PostScript® 3 compatibility Available with duplex printing capability (dxn model) Pricing and Availability An affordable competitive option, the Konica 7812 is available through Konica's North American direct sales, authorized dealer and value-added reseller channels. The manufacturer's suggested retail price (SRP) for the 7812n is $3,999 and the 7812dxn is $5,499. Konica Business Technologies Inc. Visit Konica
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Toshiba Press Releases

manufacturers/suppliers in the four performance categories. This year, the ballot was mailed to approximately 3,700 independent dealer/resellers. TABS, an independent operating company of Toshiba Corp., manages product planning, marketing, sales, service support and distribution of network printing products, copiers, facsimile products, toner products, software and network controllers throughout the United States, Latin America and the Caribbean. EID is one of four TABS operating divisions.
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Xerox Docu Share

server and desktop operating systems have made it a popular choice for government organizations. Existing customers can easily upgrade to DocuShare 3.0. The software will be sold through Xerox direct sales representatives, agents, concessionaires, Xerox Business Partners and Teleweb sales channels. Worldwide availability begins Sept. 30.
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Ricoh Technology Portal in NYC

, with fiscal year 2001 sales in excess of $14 billion. Ricoh Corporation is a leading provider of computer-connected and digital multifunctional document systems, and is a market leader in color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. The Company oversees Ricoh operations in North, Central and South America, including the Savin, Gestetner and Lanier brands. For fiscal year 2001, Ricoh Corporation
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Sales Tip #7

Sales Tip $7 ricohaficio (43/M/Highlands, NJ) 2/24/01 2:23 pm Elements of a cold call that can make it hot! Cold calling is one of th emost difficut parts of selling. And old sales cliche' says that the hardest door for a salesman to open is the car door. There are seven basic elements of a cold call. 1. Deliver your opener. 2. Ask thought provoking questions to create dialog. 3. Make power statements to establish credibility. 4. Qualify the prospect as to need, desire, decesion making
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Re: 2002 & Ricoh

Reuters Company News Ricoh Q1 energised by fast copiers,colour printers (Adds executive's comments, stock price) TOKYO, Aug 1 (Reuters) - Japanese office equipment maker Ricoh Co Ltd posted strong first-quarter profits and raised its full-year outlook on Thursday, defying currency and economic woes with brisk overseas sales of cutting-edge copiers and printers. ADVERTISEMENT Ricoh (Tokyo:7752.T - News), which vies with Xerox Corp (NYSE:XRX - News) and Canon Inc (Tokyo:7751.T - News) for the
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Re: Ikon Press Release iR 105+

CEO of IKON. As a rising star at one of the most successful companies in America today, Matt has proven again and again, at a variety of GE business units, that he has an outstanding ability to build and lead great businesses. His experience working with Japanese suppliers will be especially helpful to IKON's relationships with our important vendors, including Canon and Ricoh. We believe his combination of innovative planning and broad operational experience in global distribution businesses can
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Experience w/1035 scanning

no copies or prints on the 1035's...less than 12,000 PER YEAR per unit because it will bog down the exstensive scanning that has to get done. Their copiers are connected Xerox DocumentCentres and Canon ImageRunners but very much preferred ScanRouter software and Ricoh's large interactive display. If anyone has a U.S Bankruptcy Court Office as part of their assigned territory, I would be more than happy to give my contact's name and number to use as a reference.
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Merger.......Will it Work?

Konica, Minolta Unveil Merger Plan 2 hours, 10 minutes ago Add Technology - Reuters to My Yahoo! By Edmund Klamann TOKYO (Reuters) - Japan's Konica and Minolta, two film photography giants struggling for a foothold in the digital era, unveiled a merger plan on Tuesday that they hope will put them in the big league of camera and office machine makers with Canon and Ricoh. Reuters Photo Related Quotes NIKKEI HPQ DJIA NASDAQ ^SPC
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The Gold Medal goes to..........

about the WEC, please visit http://www.wec.org/ . Previous recipients of the WEC Gold Medal are: CEMEX, The Royal Dutch/Shell Group, International Paper Company, Eastman Kodak Company; Philips Electronics N.V., Compaq Computer Corporation, Alcoa, Ciba-Geigy Limited, S.C. Johnson & Son, Inc., Xerox Corporation, Procter & Gamble Company, Rohm and Haas Company, IBM Corporation, The Dow Chemical Company, The BP Group, E.I. Du Pont de Nemours & Company, Exxon Corporation and 3M. SOURCE The World
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Vision 2002

products, printers, scanners, digital duplicators and wide format engineering systems. The Company oversees Ricoh operations in North, Central and South America, including the Savin, Gestetner and Lanier brands. For Fiscal Year 2000, Ricoh Corporation sales exceeded $2.7 billion and employed more than 11,000 people. Ricoh has received the 1998, 1999 and 2000 Energy Star Imaging Equipment Partner of the Year Award from the U.S. Environmental Protection Agency (EPA) - the EPA's highest industry award
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As far as I New......,

Savin, Gestetner and Lanier brands. For fiscal year 2001, Ricoh Corporation sales exceeded $2.7 billion. Ricoh Corporation has received the Energy Star Imaging Partner of the Year Award from the U.S. Environmental Protection Agency (EPA) - the EPA's highest Energy Star award-for 5 years in a row from 1996-2000. In addition, Ricoh Corporation was honored for its commitment to the environment with the Council on Economic Priorities Environmental Stewardship Award. In December 2001, the Financial
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IKON Stuff

on probation last week for being below quota. He also quit yesterday and went to the Gestetner dealer. (I guess he thinks that if he couldn't beat me selling Ricoh and Canon, he'll be able to selling Gestetner...Right.) I owe a ton of my good fortune in being able to sell solutions while they sell boxes to this site. The rest of my thanks goes to the Lord. I'm sure that all of us have similar stories and can track some of our success back to this site. I know I have had an impact on Ikon's base
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Xerox DOC 12 vs 6513 Matchprint

From: salesguru3 (Original Message) Sent: 10/31/2002 2:55 PM Hey, I am in against Xerox on a Doc12 and my client needs this device to be able to do match print type proofing. He says the Werox can do it and it is because of the Imation Front End on the Doc12. What does that mean and can the 6513 now, or will it be able to with the graphic arts package and the E820 controller? THANKS!!!
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Sharp Digital (Old RE-POST)

From: ricohaficio (Original Message) Sent: 6/20/2002 3:04 PM Need help against Sharp Digtial, am competing against 10 - 35 ppm. Can anyone lend a little insight about any shortcomings or stregnths? Thanx, Art
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New Xerox Color Printer

From: Docusultant (Original Message) Sent: 11/4/2002 5:35 PM Ricoh, can we expect a price drop on the 3800C??????? Xerox Delivers Fastest Workgroup Color Printer Monday November 4, 8:01 am ET Xerox Phaser 7300 Is the New Speed Leader in the Office at 30 Pages Per Minute WILSONVILLE, Ore.--(BUSINESS WIRE)--Nov. 4, 2002--Xerox Corporation (NYSE:XRX - News) introduces the fastest workgroup color printer available today, leveraging single pass technology that transfers a full-color image to paper
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Xerox 421 PI

1200 dpi resolution, two-sided printing, 12 ppm copying, and color scanning. The WorkCentre Pro 421 has a U.S. list price of $5,495 for the 421DEi and $6,995 for the 421Pi. Both configurations are immediately available in the U.S. and Canada through Xerox authorized dealers and Xerox Omnifax. It will be available through Xerox direct sales representatives and agent channels in January 2003. Customer Contacts: For information about Xerox multifunction systems, visit www.xerox.com or call 800/ASK
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2002 & Ricoh

Process Sequence As part of Ricoh's commitment to presenting information in an easy-to-understand format, the page layout follows the sequence of the environmental management process: R&D, procurement, production, sales, distribution, service, use, and recycling. New Experiments in Environmental Accounting Grasp of social cost (conversion of environmental impact into monetary terms) Development of 6 new environmental management indices, which make it possible to evaluate the level of
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IBM info print & Ricoh

Please read the attched word docs, IBM has bought and relabled the Ricoh's and are selling them as high speed black printers! Great Stuff, click on the attachment and open as a word doc. Art
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6513 vs Canon 2058

From: Graham (Original Message) Sent: 8/22/2002 9:56 AM I have a competitive situation that is an Aficio 6513 vs Canon IR 2058. From what I can tell the 2058 is more of a business color system (like the 3800CMF) rather than a production color system. Any other feedback that you can give would be great. We already blew the DOC 12 from Xerox out of the water, this is our other challenge.
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Xerox & Cardiff Software

. Both Xerox and Cardiff will develop this solution and market it to their collective customer bases. Pricing and Availability The integrated solution is available immediately in the U.S. from Cardiff certified resellers and Xerox direct sales representatives. LiquidOffice v2.1 licensing fees start at $15,000 and include one Form Designer, Form Server and 50 Full User Login. Xerox Document Centre systems range in price from $5,000 - $49,500. About Cardiff Software Inc. Cardiff Software is a
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More Sales Are Made......

MORE SALES ARE MADE WITH FRIENDSHIP THAN SALESMANSHIP. Your Mom said it best. As a child, when you were fighting with a sibling or a friend, your mom would say "Billy, you know better than that! NOW YOU MAKE FRIENDS WITH JOHNNY." Your Mother never told you to use the alternative-of-choice close or the sharp-angke close on Johnny. She just said make friends. That may have been one of the most powerful sales lessons you ever got. First of Five Parts, more tomorrow
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Re: Ikon Press Release iR 105+

industry leaders like Canon, Ricoh and Oce. IKON intends to leverage the HP brand to drive MFP placements for businesses that rely extensively on network printers for their document production needs. This approach to a highly competitive digital marketplace is designed to pave the way for IKON to capture incremental new business and increased page volumes in the network print environment. "The addition of Hewlett-Packard page printers to our product roster last year helped round out IKON's offering
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HP Press Release

end of the market, with retail prices below $100. HP is counting on steady consumer demand for digital cameras and printers, despite overall economic conditions. U.S. sales of consumer electronics grew 2 percent to $93.2 billion in 2001, and should grow another 3 percent to reach $95.7 billion this year, according to a new report from the Consumer Electronics Association. Chief Executive Fiorina said in February that the company is working on advancements in its printer business, including areas
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Competition for Doc Mall

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From: ricohaficio (Original Message) Sent: 3/20/2002 6:09 AM Note: I have read about Xdrive(we have a link here) and have read this from PaperPort, the best feature is the desktop ikon that resides in and on our apllication or desktop. I can then drag an item and have it uploaded to the site. What about it Doc Mall? Recently, ScanSoft released a major new upgrade to the World's best-selling paper management software - PaperPort Deluxe 8.0. This new version is the best release of PaperPort ever
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Prothane Rollers

From: ricohaficio (Original Message) Sent: 12/18/2001 5:16 PM It is equipped with Profold's patented "Prothane Fast Track Grooved" fold roller. "Prothane" rollers have no affinity for laser or copier toner, providing longer roller life. The "Fast Track" grooves in the fold roller allow air to escape, producing tighter folds and superior control of paper stock, including coated stock. The grooves allow toner to escape adding a self-cleaning feature to the fold roller. Self-cleaning "Prothane
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Xerox Completes Slide to Junk Status

Xerox Completes Slide to Junk Status NEW YORK (Reuters) - Embattled office equipment maker Xerox Corp.(NYSE:XRX - news), whose name became synonymous with photocopiers, watched its credit ratings complete their slide to ``junk'' status on Tuesday, being downgraded by Standard & Poor's after reporting its fifth straight quarterly loss. S&P cut its rating of senior unsecured debt issued by the Stamford, Connecticut-based imaging industry icon two notches to ``BB,'' its second highest junk grade
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Ricoh Support w/ 911

Ricoh In The News" ricohaficio (43/M/Highlands, NJ) 10/24/01 6:27 pm In a show of support for the victims and heroes of Sept. 11, Ricoh Corp. is co-sponsoring the largest American flag on display in New York City. The flag will drape around the offices of Ricoh Business Systems at 510 Fifth Avenue. In addition to Ricoh, Tahari Fashions is also co-sponsoring the flag. The two companies have offices in the landmark building. The five story flag is 150 feet long and 52 feet high and is made of a
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Sales Tip #11

phone and fax number / answering service eg: voyagen.com ($100/month) a customer relationship database (recommend salesforce.com for multiple people or ACT if it just you) a source of business leads a source of places to network and learn from others ask for help not sell people Yours
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Inside Innovation @ Xerox

From: Docusultant Sent: 12/19/2002 2:18 PM Inside Innovation At Xerox: A Periodic Glimpse At Work In Progress Printers, copiers and multifunction systems require hundreds of thousands of things happening at once, in harmony, to make a perfect print. But what happens when, like musical instruments, they get out of tune? Right now, Xerox Corporation dispatches a service technician to solve an imaging problem. In the future, however, customers may be able to handle the tune-up themselves, thanks
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Xerox Finds Accounting Error!

Reuters UPDATE - Xerox finds small accounting error, to restate Friday December 20, 5:00 pm ET (Updates with details, analyst comment, stock activity) STAMFORD, Conn., Dec 20 (Reuters) - Xerox Corp. (NYSE:XRX - News) said on Friday it discovered a small error in the calculation of interest expense totaling up to $6 million over some 7 quarters, another slip by the office equipment maker dogged by accounting concerns. The Stamford, Connecticut company, best known for its office copiers and
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Ricoh @ Comdex PR

Ricoh Announces New Alliances at Comdex Ricoh Corporation has aligned with high-end software companies at this year’s Comdex show. “We are pleased to be affiliated with such top-tier companies this year at Comdex,” said Kirk Yoshida, president and CEO of Ricoh Corporation. “All of our alliances offer exceptional products and technology that enable end-users to increase their productivity, security and compatibility, and bolsters Ricoh's goal of providing new software and hardware solutions that
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Ricoh Aficio 1060 Tab Copying & Printing

I have just installed a 1060 in which tab copying and printing are required. When preparing for the training, I have come into a snag with the actual tab stock itself. Single Forward Collated Tab Stock does not seem to work no matter what I do. I did reverse the tabs and was able to print. Do you know if this is a standard requirement with this system? I have not been able to find any Ricoh information which states that Reverse Collated Tab Stock can only be used. Appreciate your help! Thanks
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Selling your Document Strategy

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From: Docusultant (Original Message) Sent: 12/4/2002 3:36 PM Selling Your Document Strategy By Kevin Craine When it comes to designing a document strategy, perhaps the most difficult task is selling your strategy to executive decision-makers. Support for your strategy is absolutely essential, but obtaining the sponsorship you need is not easy. Selling your strategy will require the ability to persuasively speak in a language that will resonate with potential supporters of your plan. Obtaining
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Ricoh pics

The pics post here load so fast, much better than waiting for the ifo center to load, and then waiting for the pics. Good job Graham.Art
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Sales Tip #2

Date: Fri Feb 9, 2001 12:16 pm Subject: Sales Tip #2 ADVERTISEMENT If a prospect asks you about the warranty on a product, then he or she is almost ready to purchase. A trial close at this point may get the deal. Try this, " yes, the warranty is 90 days parts & labor on-site, by the way where will you put the Aficio 1045P. At this point the customer, is thinking where your copier will reside. The next question is to ask for the order after they tell you where they will put your copier. Hey
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Sales Template

From: LifesGr8 (Original Message) Sent: 11/15/2002 3:04 PM Fellow P4P'r Monte Jensen and I have been emailing back and forth regarding a proposal template that I gave him for proposing mutiple-units. I thought I would pass on something that has worked for me and decided I might as well send it to everyone while I was at it. Say the proposal is for say 30 units, 500,000/mo. on a 60 month obligation and the proposal needs to be quoted as an all inclusive (equipment, service, and supplies) CPC. I
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Who's Selling Document Mall

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From: Graham (Original Message) Sent: 11/5/2002 8:56 AM Can anyone here give some concrete application examples of customers that you have sold Document Mall to and how they are using it? ThanksGraham
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Ricoh Contact for Scan Router

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From: ricohaficio (Original Message) Sent: 5/9/2002 6:34 AM Where can I find more information on scan router lite and Pro? Reading material, launch , etc.
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Looking for a Ricoh dealer inMadisonville TN

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I have a friend in Tennessee looking for a 1013. Is this in anyones territory please let me know. Thanks, John Carr
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago (First Week of January 2003)

I'm elated that the Print4Pay Hotel can now offer data going back to 2003!  Can you believe it 15 years of press releases, posts from members, answers from members. There is no other copier industry site that can offer this!  Enjoy these threads from 15 years ago this week!

Rioch Press Release

by Xerox. "We are managing to move forward in a very difficult environment," says Tatsuo Hirakawa, Ricoh's deputy president. "Despite the generally gloomy global economic outlook, especially in the U.S., we still believe we can achieve record sales and earnings this year," he says, while declining to make a specific prediction. Consensus estimates call for the company to earn $3.83 per share for the 12 months ending next March, an increase of 9%, and $4.04 per share the following year. "Ricoh
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Konica

-directional Parallel, USB and 10/100 BaseT interfaces PCL5c® Emulation and Genuine Adobe® PostScript® 3 compatibility Available with duplex printing capability (dxn model) Pricing and Availability An affordable competitive option, the Konica 7812 is available through Konica's North American direct sales, authorized dealer and value-added reseller channels. The manufacturer's suggested retail price (SRP) for the 7812n is $3,999 and the 7812dxn is $5,499. Konica Business Technologies Inc. Visit Konica
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Merger.......Will it Work?

Konica, Minolta Unveil Merger Plan 2 hours, 10 minutes ago Add Technology - Reuters to My Yahoo! By Edmund Klamann TOKYO (Reuters) - Japan's Konica and Minolta, two film photography giants struggling for a foothold in the digital era, unveiled a merger plan on Tuesday that they hope will put them in the big league of camera and office machine makers with Canon and Ricoh. Reuters Photo Related Quotes NIKKEI HPQ DJIA NASDAQ ^SPC
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Xerox DOC 12 vs 6513 Matchprint

From: salesguru3 (Original Message) Sent: 10/31/2002 2:55 PM Hey, I am in against Xerox on a Doc12 and my client needs this device to be able to do match print type proofing. He says the Werox can do it and it is because of the Imation Front End on the Doc12. What does that mean and can the 6513 now, or will it be able to with the graphic arts package and the E820 controller? THANKS!!!
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Sharp Digital (Old RE-POST)

From: ricohaficio (Original Message) Sent: 6/20/2002 3:04 PM Need help against Sharp Digtial, am competing against 10 - 35 ppm. Can anyone lend a little insight about any shortcomings or stregnths? Thanx, Art
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Ricoh Contact for Scan Router

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From: ricohaficio (Original Message) Sent: 5/9/2002 6:34 AM Where can I find more information on scan router lite and Pro? Reading material, launch , etc.
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Re: Xerox DOC 12 vs 6513 Matchprint

From: ricohaficio Sent: 10/31/2002 4:35 PM Our 6513 with the e-820 can do the occasional match print (the customer high quality with matching colors) that needs to go to press. The match print must do exactly that (match) what comes off of the four color (SWOP) press. I have sold 4506 's and 6513's to do this for some of my P4P accounts. The 4506 and 6513 with fierys will fair very well. The Xerox solution is not a match print maker, if it was they would call it that. It will suffice like ours
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Re: Xerox DOC 12 vs 6513 Matchprint

From: salesguru3 Sent: 10/31/2002 4:43 PM Thanks for the info. The client told me that Xerox is proposing an Imation Front End which is match print certified and also GATF certified (which I presume is a standard in the graphic arts world) I am thinking that with the E820 Fiery RIP and with the graphic arts package that we will be ale to get close to that quality. The really interesting thing about this is that the client said that Xerox is considerably less expensive than I was and I was
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Re: Xerox DOC 12 vs 6513 Matchprint

From: ricohaficio Sent: 10/31/2002 5:35 PM I'm sure if you look through EFI's web page you'll find some cool information to help fight the battle against Xerox. I have seen the Xerox in P4P and have won and lost, the only one I lost was due to the customer also needing a docutech solution upgrade. Xerox threw in the Doc12 as long as he upgraded his Docutech. Docutech was then using Splash as their color server, EFI bought Splash about a year and a half ago. You have to use DMAPL Level
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Re: email shown

Yeah, take it easy my friend, I not sure what I was was doing and thinking. From creating the new kyocera board, then transferring to the new web site from th old msn site. Then calling for sales and following up. I am just about shot for the day. It was hard to read wasn't it? LOL Art
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Re: AS400 Connectivity

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From: Lee Sent: 8/27/2002 9:41 PM I'll try to help here if I can: Ricoh has an excellent white paper on AS/400 printer setup located here (under white papers). http://www.ricoh-usa.com/support/knowledgebase.asp You can also look on Aficio League, as they have some information on the OMS400 software located in the Info Center under Sales Information Guides and Output Management Software. Your contact for AS/400 connectivity at Ricoh should be Mike DeBenedetto at 1-973-882-2000 ext 3173. He is
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Re: Konica

From: ricohaficio (Original Message) Sent: 3/21/2002 2:43 PM Konica Business Technologies Announces Partnership With Equitrac Corporation, Offering Advanced Document Accounting to Customers Konica Business Technologies, Inc., a provider of digital imaging solutions and a subsidiary of Konica Corporation, announced a partnership with Equitrac Corporation, a provider of Document Accounting Systems (DAS) and automated Cost Recovery solutions. Through this new relationship Konica will now be able
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Re: Konica

network settings Graphical PCL5e/6 and PostScript(R)3 print drivers Pricing and Availability The Konica 7135 is available through Konica's North American direct sales, authorized dealer and value-added reseller channels. The manufacturer's suggested retail price (MSRP) for the 7135 is $7,800. MSRP for the IT-101 and FS-107 is $315 and $2,110, respectively.
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Scan Router Pro Costs

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From: ricohaficio (Original Message) Sent: 5/9/2002 11:15 AM What is the cost for Scan Router Pro, I have a sales cost of $633., is this in line with everyone else?
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Re: Scan Router Pro Costs

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From: ricohaficio Sent: 5/10/2002 6:37 AM How it all started....., Just a quick story for those of you who don't know. A few months after the 850 was first introduced, I was able to secure a demo for the 850 at one of my potential accounts. This account is a copy center and is a Canon House. The owner is a great guy, I had been courting his business for about a year before the demo. He stated that as long as the copy quality is similar to the Canon iR600's he would pull the trigger. They make
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Re: CL 5000 Released

From: Docusultant Sent: 12/19/2002 4:43 PM Yes it will! Ricoh previewed the Aficio 3250 (I think) @ Vision 02 in Orlando this fall. I think the release date is end of first quarter of 03. Art
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Re: Xerox DOC 12 vs 6513 Matchprint

rom: Graham Sent: 10/31/2002 6:05 PM I have a hard time believing that you are out of the ball park on the 6513 unless Xerox has done some major price reductions. I lost one with an E-820 to Xerox based on print samples alone (The print samples from the Xerox were from a system that and an additional $10K option installed on it NOT what they bought) now the customer is regretting buying the Xerox. We were lower than Xerox at DMAP6. Remember, you can use DMAP6 cost for Any print for pay customer.
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Re: 3800C Fuser Yields

Art, The Fuser Unit yield is impacted more by the number of pages per set. The lower the number of pages per set, the lower the yield on the Fuser Unit. This is pretty much true with all Color laser printers on the market today, not just Ricoh. Hope this helps. TOP | Post | Reply | Reply/Quote | Email Reply | Delete | Edit Previous | Next | Previous Topic | Next Topic Topic: Please elaborate (3 of 3), Read 2 times Conf: Printers From: Arthur Post (salmonrive@msn.com) Date: Thursday, October
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Re: Imagine

From: pkpetenj Sent: 12/4/2002 7:09 AM Ted, No need to imagine. I already work for the biggest producing dealership(not sure if that's right word) Ricoh has. Pete
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Re: email shown

This website looks great. Everyone did a great job on the creation. It can only help us become better salesreps. Looking forward to lots of usefull information and feedback Don
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Re: Page Numbering and Stamping

From: Ted Sent: 11/22/2002 6:28 AM I'm sure it would not have been difficult for Ricoh to put the same features, i.e. all the user stamp functions and booklet making mode on the 3800CMF. However, they still need a reason for us to sell the B (&W) 35cpm machines. Once they get the cost of the black toner cost down, the 35cpm, in my opinion, will become obsolete. You can easily cost justify the 3800CMF vs the AF1035 with all the extra you get. Just the cost of the Black is too high right now.
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Re: 3850 & Camera Ready Art

From: JasonR Sent: 10/11/2002 7:32 AM Remember that even Ricoh is saying that the 3850 is BUSINESS color, as such there is no way this machine can be used for "real" proofing. A lot of people throw around the word proofing when they mean "prints we can do before we show this to the customer" or "prints shown to the customer with an understanding this isn't a "press proof". I'm glad to hear the 3850 output looks good, and for "camera ready art" while it isn't the machine I would pick, I'm sure
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Re: 3800 Help

From: Graham Sent: 9/22/2002 3:37 PM From what I understand, you can turn off the automatic callibration (callibration sometimes gets in the way of time when printing) I know this is not recommended by Ricoh. The printer automaticly callibrates everytime it is turned on and from time to time during operation. If you auto callibration off, it will only callibrate when it is power cycled. This could possibly be the problem that you are having and why it is good to go after powercycled. Just an
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Re: Huh?

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From: Mr. Tibbs Sent: 7/15/2002 7:29 AM I'm not too sure about the Ricoh AP4500 Printer, but the AP3800C can be "secured" so that only hosts with a certain IP scheme can print to it. Try to configure the Access Control Address and the Access Control Mask on the NIC. If you read your network manual, it will explain how to set this up. Hope this information helps....
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Re: Huh?

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From: Lee Sent: 7/15/2002 8:42 PM I was playing around with some searches on the www some time back and found two Xerox 24ppm printers located at a major university in Great Britain. I was able to submit print jobs over the internet and watch the status of the controllers change from ready to printing and back to ready, read the counters, watch them increment, etc. Thanks! Lee
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Re: 3800CMF Counter

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From: ricohaficio Sent: 8/1/2002 12:34 PM I don't, but would bet that Hecon at www.hecon.com would be able to fugure it out, or even call the product manager @ ricoh for this. Art
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Re: Printing from Word Perfect

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From: ricohaficio Sent: 9/18/2002 4:32 PM I believe there is a "tweek", I had a similar problem a few years ago. There is a setting somewhere is WP, have the customer or you call WP to find it. Art
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Re: Printing from Word Perfect

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book so he can learn it. What a mess! As for setting the number of prints, you can also do it from the front screen, you just need to make sure the coalate box is unchecked. Since this is a known issue (the coalate box) hopefully, in time Ricoh will do something to simplify this for the customers within their drivers.
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Re: IP Printing

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From: ricohaficio Sent: 9/25/2002 7:40 AM ----- Original Message ----- From: salmonrive To: Print4PayHotel@groups.msn.com Sent: Wednesday, September 25, 2002 9:37 AM Subject: Re: IP Printing Jason: If my post seems confusing it probably is because I am when it comes to Mac's and some of the scan router lite issues. Here's what I would like to do. There is an existing MAC network in a school that has forty class rooms, each class room has a mac that is on the network. The Server is a Mac, and
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Re: IP Printing

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From: Docusultant (Original Message) Sent: 9/25/2002 8:53 AM I have spoken to our printer DSM at Ricoh, we were talking about scan router lite and macs. Yes, I realize it can't be done. However, he mentioned that the printers have the capability for IP printing? A few questions. 1. Could we plug an Aficio 1022 w/scan router lite and have the docs directed to the printer for IP printing? No, this is not a capability of any of the ScanRouter Products. 2. Is IP printing controlled by Smart Net
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Re: Sharp Digital (Old RE-POST)

From: spressomon Sent: 6/20/2002 4:54 PM All I can tell you the few departments within one of my major accounts (local county) hates all their Sharps, even the newer digitals. They are not reliable and very service intensive. Their pricing structure (both hardware and service rates) are always more than our GSA Equiv. Additionally I have had to buyout a number of these leases, even in our local county government installations, due to poor quality, reliablility and lack of support from Sharp
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Re: Sharp Digital (Old RE-POST)

From: Lee Sent: 6/20/2002 10:10 PM I was on the phone with a network administrator some time back. He was telling me about how his other vendor had left him high and dry on new drivers for the latest operating systems. They were Sharp products. Wish I had more to pass along... Thanks! Lee
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Doculex

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From: ricohaficio (Original Message) Sent: 8/12/2002 3:57 PM DocuLex Named to Deloitte & Touche 'Fast 50' DocuLex, creator of document imaging software programs PDF.Capture and Document Search, has been named to Deloitte & Touche's 'Fast 50' for 2002, a distinction documenting the fastest growing technology companies in Florida. "The Deloitte & Touche designation is an honor," said Carl J. Strang III, President of DocuLex. "DocuLex's growth is testament to providing document imaging software
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O MASS?

30%. Plus, you'll learn legal arguments for a storage usage policy, how to get senior management buyoff, security reasons for a storage usage policy, how to roll out your policy to employees, cost factors, and more. Download this informative, educational white paper today! Only from Precise SRM. http://101offer.com/goto/?ENS12502 ******************************************************************* Tan Khiang, sales director for the Australian and New Zealand markets at Tandberg Data, provided an
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3800C Fuser Yields

Date: Wednesday, October 09, 2002 04:27 PM Ricoh, Our top tech says that the fuser units in the AP3800C is only good for 33,000 pages when printing in 4 color, is this true???? Art
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3800CMF and Saddlestitcher

From: Ted (Original Message) Sent: 10/11/2002 2:04 PM Art et. al., See if there are any plans to put a saddle stitch finisher on the 3800CMF. I, and I'm sure a lot of you could really use it if Ricoh offered it. Thanks, Ted
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3800 CMF Paper Supply

From: couchpotato Original Message) Sent: 12/20/2002 8:30 AM Why does Ricoh take away the LCT option for the 3800CMF? I know that when Printer only configurations are used it is available. It seems crazy to claim 200k per month volume w/ 1500 sheet paper supply (oh, don't forget the 100 sheet bypass). Any ideas?
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Las Vegas 2002 Comdex

From: ricohaficio (Original Message) Sent: 1/2/2003 12:32 PM Las Vegas, Nevada, November 18, 2002- Ricoh Corporation, the Dependable DigitalTM output company, has aligned with high-end software companies, and will display their solutions with Ricoh products at Comdex Fall 2002 in the Ricoh Booth # 7032 in Las Vegas, Nevada "We are pleased to be affiliated with such top-tier companies this year at Comdex" said Kirk Yoshida, President and CEO of Ricoh Corporation. "All of our alliances offer
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Factoring the Total Cost of Copier & Printer Ownership for Customers: Are You Doing Your Homework?

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going to break down. But who in the history of using printers has been lucky enough to never deal with a malfunctioning one? Step 3: Compare the Cost of Warranty To aid in choosing a printer, as the sales manager it is your job to help Fred understand that although machines can sometimes be very competitive in price, to prevent costly maintenance expenses, Fred will need to look at the total picture. Warranty CLP1 CLP2 1 Year $549 $549 2 Year $899 $899 5 Year $1,279 $1,199 Warranty for warranty
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Looks Nice!

It looks good so far. I like the fact that we have a picture of the CL5000 and the Ricoh Website and the Aficio League don't have it yet
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Imagine

From: Ted (Original Message) Sent: 12/4/2002 6:33 AM Can y'all imagine if a group of us got together in a large Metropolitan area and opened up our own Ricoh, et al. Dealership? We could be the biggest, best and highest producing Dealership in the country. And I only say that half jokingly!!!
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IP Printing

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From: Docusultant (Original Message) Sent: 9/25/2002 6:53 AM I have spoken to our printer DSM at Ricoh, we were talking about scan router lite and macs. Yes, I realize it can't be done. However, he mentioned that the printers have the capability for IP printing? A few questions. 1. Could we plug an Aficio 1022 w/scan router lite and have the docs directed to the printer for IP printing? 2. Is IP printing controlled by Smart Net Monitor? 3. Could there be a way to set a scan server next to
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AP204 Problem

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From: ricohaficio (Original Message) Sent: 4/16/2002 5:31 PM I have a customer who has produced 18K on their AP 204 and have replaced a drum, upper fuser roller, and an oil supply pad (is this the fuser cleaner). All this was done around the 14K range. Now the unit squeaks and streaks when doing more than 10 pages at a time. Help! One thing, at one thime they tried to copy onto a sheet of Glossy ink jet paper. They showed it to me. I said they were very lucky to get it out. Could there still
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Oki C7200

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From: ricohaficio (Original Message) Sent: 3/21/2002 3:40 PM OKI C7200 Ranked #1 Color Printer By Smart Computing Oki Data Americas, Inc. continues its streak of industry awards for its durable line of color LED printing solutions by recently having the OKI® C7200 ranked the number one color printer in its class by Smart Computing magazine. The review and top printer list recently appeared on the magazine's website. According to the recently posted review, the OKI C7200 "shattered expectations
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Can We Do This?

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From: ricohaficio (Original Message) Sent: 5/31/2002 3:43 PM Question: I have an Aficio 1022 w/Scan Router (full version) connected w Win 2000. I also have AP3800C on the network, is there anyway to set a destination ikon on the Scan Panel so that whe we scan a document it will print to the AP3800C? Or is there a way we can scan it to a folder and have it print as soon as it's recieved in the folder with no user intervention?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of December 2007)

Just a few items that may be of interest.  In January we'll start publishing "This Week in the Copier Industry 15 Years Ago".  Yup we've got data going back 15 years now.  Should be interesting to look back on the last 15 years.

Enjoy these threads from ten years ago this week!

Weekend Copier Notes from 12/9/07

are based on the poll of end users’ opinions: o Best Color Range Platinum Award = Konica Minolta § Gold Award = Xerox o Color Reliability Platinum Award = Panasonic § Gold Award = Konica Minolta o Most Customer Focused Platinum = Sharp § Gold Award = Oce’ o Ease of Use Platinum = Ricoh § Gold Award = Panasonic o Monochrome Range Platinum = Oce’ § Gold Award = Kyocera o Monochrome Reliability Platinum = Kyocera § Gold Award = Oce’ - IKON announced it is offering a Creo print controller option for
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New MP C6000 & MP C7500 from Ricoh!

These units are due to launch January 2008. Does anyone have any info on these models?? All, I know is that is going to be a "killer" product, Canon, Xerox and KonicaMinolta are going to have major problems competing with us!
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Re: Danka Dead or Alive @ .16 .

I'm thinking maybe HP, if they can't cut a deal for Ikon. Ricoh is still buried in the Lanier, IBM buys. Canon would really piss off Ikon if they made a move. KonicaMinolta does not have the financial strength nor the personel to pull it off. Xerox is still working out the bugs with Global. Hp maybe the solution.
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Re: Danka Dead or Alive @ .16 .

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Danka is dead... I have heard rumors that Danka may split when they do get sold. Konica Minolta is looking at the commercial business. Though I cannot confirm it. It may make sense for Ricoh PPBG whom is funded through Ricoh Japan to look at buying the High volume portion of the business. Considering that they have a contract in place with Kodak. I do know they just battled hard to keep a very highly regarded Solutions Engineer from going to Ricoh PPBG the day he was suppose to report in.
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Three Kodak Products Get JDF Certification

solutions,” said Hess. “With 10 products slated to have achieved JDF certification over the next several months, we look forward to continuing our technology leadership around this important industry standard.” KODAK Products are backed by KODAK Service and Support. KODAK Service and Support is made up of more than 3,000 professionals reaching more than 120 countries. Kodak is the world's foremost imaging innovator. With sales of $10.7 billion in 2006, the company is committed to a digitally
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RICOH INTRODUCES THE GX7000 GELSPRINTER COLOR PRINTER

an optional 250 sheet PFU and 100-sheet Multi-Bypass Tray capable of handling a variety of paper stocks and sizes. Network connectivity is easily enabled, allowing businesses to connect and monitor multiple machines from one central location. In addition, the GX7000 meets Energy Star guidelines and offers several power saving functions including sleep mode and combine copy modes. The GX7000 is available at a suggested retail price of $749.00. For more information on Ricoh’s entire line of
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Ricoh Introduction of the GX2500 and GX7000

Ricoh is pleased to introduce the new Ricoh GX2500 and GX7000 color printers. The GX2500 is Ricoh’s lowest price offering in the color printer category, featuring innovative GelSprinter technology, which includes “Viscous Inks”, a “Wide Print Head”, and a unique “Belt Feeding System.” This 28PPM SOHO printer provides high quality color prints at a low total cost of ownership. The new flagship model in the GX SFP Series is the GX7000, which will replace the G7500 model. The GX7000 is Ricoh’s
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Ricoh Introduction of the SP C400DN

Ricoh is pleased to announce the release of the Ricoh Aficio SP C400DN. Built on the same proven platform as the highly successful SP C410DN and SP C411DN, the SP C400DN is a new addition to Ricoh’s line of mid-range color laser printers. This new model offers the same level of functionality and reliability at a lower price. With fast print speeds of 26ppm for full-color and black and white, a robust maximum duty cycle of 150,000 per month, and true 1200 x 1200dpi resolution, the SP C400DN
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Kyocera Products On Government Security Checklist

) Security Checklist. The U.S. government reviewed this checklist and considered it effective guidance for promoting security against network vulnerabilities and inefficiencies. This significant accomplishment for Kyocera, demonstrates the Company’s critical elements of data security and high-reliability, making them one of the only MFP manufacturers on the list. The KM-6030 and KM-8030 are durable and productive MFPs developed for enterprise environments. Both products feature 600 x 600 dpi, and have
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Toshiba Direct in the news

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well, here they grow again. one more dealershipdown.http://www.businesswire.com/portal/site/home/index.jsp?...ewID=news_view_popup
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RICOH INTRODUCES THE GX2500 COLOR PRINTER

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Melissa Einfrank Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6171 russell.marchetta@ricoh-usa.com meinfrank@peppercom.com RICOH INTRODUCES THE GX2500 COLOR PRINTER A GelSprinterTM Product Designed with the Small Office in Mind West Caldwell, N.J., December 13, 2007 – Ricoh Americas Corporation, the leading provider of digital office equipment, today introduced the GX2500, a new
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Re: Service Agreements and "Free" Copies

Well..... A) It depends on what they are charing for the overages, not making $25 in profit by getting 1,000 additional color clicks per month could represent a profit of $50 per month for every thousand pages times this by 10 new colors units per month, we then have $500 every month, second month is $1,000, third month is $1,500, fourth month is $2,000, by the end of the 12th month with selling 10 units per month and each one doing only 1,500 color pages a month would represent a profit of
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Re: New MP C6000 & MP C7500 from Ricoh!

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Here is what I was given at a recent conference.
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Re: RBS Rumor

Art, Shaja is correct in her statements. As an RBS direct rep. I experience the same problems internally as she does externally. I spend equal amounts of time if not more solving customer problems (without response from many within the company) as I do selling. The Lanier merger has presented many problems, which we anticipated. But not as bad as it is now. Hopefully with the new upper level changes in Ricoh Americas there will be some positive changes that make their way down to us and our
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Re: Whose is Gonna Acquire Who in 08!

Ricoh Buying IKON? c'mon folks.... Ricoh is tooo screwed up to pull that one off.
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Re: Ricoh and Server setup

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It seems like the RPCS driver uses bi-directional communication. Maybe installing it on the server and sharing it is prohibiting this and creating papertype mismatches. Installing on the server and sharing out is the most simple installation. However, I've found it to be inferior to installing on the local machines with a direct TCP/IP port. It's kind of like pay a little now or pay a lot later. The problem is that may IT administrators prefer this method b/c it makes their installation more
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Re: Embedded Controller and batch printing

Thats a bunch of BS, that one one of the key selling points when I argued that the cost of the W2400's was too high. I was told DTB would allow you to merge wf documents and print them as one document! 1) Are you using pdf's? if so there is always Adobe Pro, however the cost is high. 2)Download FREE trial of DTB(full version) for trial, see if that works. Someone mentioned on the p4p the other day that batch printing with the web client was a snap. I'll try and find it for you. Please let ne
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Re: Sales Tips

WHAT IS OUTSTANDING SERVICE? To answer this question, we contacted their salespeople--more than 300 of them--and asked the following question: "What steps do you take to ensure that your clients receive outstanding service?" Before reading any further, take a sheet of paper and list 10 ways in which you or your salespeople are servicing your accounts. Then, compare your answers to the following list. 1. Discuss job with client and gather specs. 2. Prepare and submit quote. 3. Pick up artwork
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Service Agreements and "Free" Copies

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It seems like some vendors, especially Xerox are building in or giving away free color copies in their recommendations. Does anyone know just how free they are and how they can afford to do it? If you consider it probably costs 5 cents a page and they're giving away 500 per month, that's $25 per month. How can you do this and remain competitive? I think the next time a prospect tells me this, I'm going to tell them we'll do it, but only if they provide us the competition's proposal. This way
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (First Week of December 2007)

There's an interesting thread below about an RBS sales person that person accepted $3,500 from a copier sales person so that RBS could win that bid of 73 copiers.  Which raises in interesting question about gifts,trips and prizes to a person that works for a corporation if they buy their copiers from xyz dealer.

It's my understanding that any gift, trip or prize is then the property of the corporation and not the person (decision maker).  Yet, we find some dealers openly engaging in offering these items for purchasing their copiers. 

I'm thinking this would make a great topic for discussion on the forums.

Weekend Copier Notes from 12/1/07

IR-5065 § Sharp MC-M620 (aka Duplo Docucate MD-621N) § Ricoh Aficio MP6500 (aka Lanier LD265, Savin 8065) § Xerox WorkCentre 5665 o 70-84ppm category § Canon IR-5075 § Ricoh Aficio MP7500 (aka Lanier LD275, Savin 8075) § Xerox WorkCentre 5675 o 85-99ppm § Konica Minolta bizhub PRO 920 (aka Oce’ imagistics im9220) § Sharp MX-M850, MX-M950 § Toshiba eSTUDIO 850 (aka Oce’ imagistics im8530 & Panasonic DP8540) § Xerox WorkCentre 5687 o 100-135ppm category § Konica Minolta bizhub PRO 1050e (aka IKON
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TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PARTNERS WITH KIP AMERICA

TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PARTNERS WITH KIP AMERICA TO ENABLE WIDE-FORMAT MULTIFUNCTION PRODUCT OFFERINGS Note from Art: That makes Kyocera, KonicaMinolta, KIP and Toshiba selling the same box, is KIP related to Ricoh??? LOL Authorized Toshiba Dealers Provided with Best-in-Class Wide-Format Solutions to Meet Demands of Architectural, Engineering and Construction Clients IRVINE , California ( Sep 25, 2007 ) : Toshiba America Business Solutions Inc. (TABS) is proud to announce a
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IKON Announces New IKON PowerPro(TM) 550 Color Server for the New IKON CPP(R) 550

, go to: www.pod-wf.com/ikon . About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world's largest independent channel for document management systems and services, enabling customers worldwide to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, Kyocera Mita and HP, and document management software and systems from companies like Captaris, Kofax, EFI
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Six New Digital Printers In Konica Minolta Line

Six New Digital Printers In Konica Minolta Line Konica Minolta Enhances Printer/AIO Line with Six New Products. Expanded Printer Product Family Provides Cost-Effective, High-Quality Output for a Wide Variety of Work Settings. RAMSEY, NJ, December 3, 2007 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies from the desktop to the print shop, today unveiled several new network-ready color and monochrome printers
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Re: RBS Rumor

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There are a couple of things I don't like about how Konica Minolta does things, but that's more a personal preference than a "Makes-No-Sense-Whatsoever" or "Mess-Over-The-Dealer" problem. Konica makes us switch regions every year, which means we have to get used to an entire new set of sales managers and administrative people. But, once we know who they are, things are fine. There's a West Coast-based dealer on this board who has issues with Konica's service support, but I've never heard of any
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RICOH PRINTERS WIN BUYERS LABORATORY

more information on Buyers Laboratory, please call (201) 488-0404, visit www.buyerslab.com or e-mail info@buyerslab.com. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of
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Ricoh 7030D and Windows Vista

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Is there a way to make the 7030D work with Vista?John
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Ricoh Introduction of GlobalScan Version 3.0

Continuing its evolution to meet customer’s growing needs, Ricoh is pleased to announce the latest version of the award-winning industry leading GlobalScan server software. Ricoh’s new GlobalScan server software offers an improved user interface, enhanced security features, and greater configurability, being able to fit into the most demanding enterprise environments. The NEW GlobalScan 3.0 works with your networked MFPs to enable document scanning and rapid distribution of digital information
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Re: RBS Rumor

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service on this unit. It took a month of me begging and pleading with I-don't-know-how-many different Ricoh staff members to get an answer. If a dealer hired sales and admin staff who didn't know their own contracts, those people would be out the door immediately. At the same time, I've got three different other Ricoh admin staff people calling me for the install date and meter read. Why does Ricoh need to spend so much money on redundant salaries - nobody is talking to each other and all three
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Re: RBS Rumor

Shaja: Since you are a Dual Line Dealer, do you have the same problems with KonicaMinolta as Ricoh? Also thanx for the heads up with all of the background info!
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Former Mount Vernon schools purchasing agent charged with bribery

released on $15,000 bail and is due in court Dec. 11. He faces a maximum of seven years in state prison. The District Attorney's Office said Rose accepted a bribe of $3,500 from a sales representative of Ricoh Americas Corporation between June 21, 2005, and July 13, 2005. In exchange, the complaint alleges, the copier company was to receive a five-year contract from the district worth in excess of $1 million for 73 copiers, support products and related services. In August of that year, the
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RBS cought giving a kickback!

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released on $15,000 bail and is due in court Dec. 11. He faces a maximum of seven years in state prison. The District Attorney's Office said Rose accepted a bribe of $3,500 from a sales representative of Ricoh Americas Corporation between June 21, 2005, and July 13, 2005. In exchange, the complaint alleges, the copier company was to receive a five-year contract from the district worth in excess of $1 million for 73 copiers, support products and related services. In August of that year, the
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Re: RBS Rumor

They merged Lanier into the financials and Lanier has been loosing money for years now. Now they are just losing money under the Ricoh name.
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Re: RBS cought giving a kickback!

Wonder what happened to the reps and managers at RBS or RAC (Ricoh Americas Corp)? Whew! Glad I'm not involved in this!
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Re: GSA Comp

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GSA Compensation Equipment Purchase Commission = GSA Selling price – 20% off LDP LTOP Commission = GSA Selling price – 15% off LDP Supplies Commission = 25% of GSA Selling Price Maintenance 94% of GSA Selling Price Any discounts offered by dealer will be deducted from dealer commission.
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Re: "currently no printer online" error

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I've already opened all the ports in the windows firewall that ricoh uses and have even turned the firewall off. Still No good.I've had this on a couple of installs and using the ip address instead of the hostname worked but not this time. I wonder if reloading the plotbase is in order?
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Support Your Local AIA Chapter!

four sales and countless warm propspects, they more you get to know them, the more they look to you as thier solutions provider.
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Whose is Gonna Acquire Who in 08!

With all of the aquisitions in our industry in the last 18 months, who do you think is going to get bought out in 08? Remember when Ricoh started this whole thing?
-=Good Selling=-
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