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10 Years in the Cloud

MFP Copier Blog

This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Third Week of March 2009

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Real Copier Sales

What’s your biggest hurdle when competing against Direct Branches? Most will say price, however that’s probably the last one on the list. Most Direct Branch reps tell the customer if they buy from them they’ll be buying from the manufacturer and they will have better service than any dealer!....read more here

Enjoy These awesome copiers threads from 15 Years Ago



Weekend Copier Notes from 03/22/09

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yield is only 47,000 pages based on 6% coverage per letter size page - Print controller does NOT offer gigabit 1000BaseT Ethernet connection - Processor speed of only 533MHz on standard controller - Scan to e-mail is an expensive option called “Universal Send” Gartner announced that in 2008, Canon had 21% marketshare of the copier market, making it the leading vendor. (This data was recorded before impact of Ricoh’s acquisition of IKON, which was Canon’s largest distributor) Canon announced
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Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Art Post (Guest) ·
Marketing Bulletin Bulletin #08-GB-120 Date: March 16, 2009 To: All Konica Minolta Sales Channels From: Marketing and Product Development Subject: Introducing the NEW bizhub PRO C65hc Digital Color Printing System Konica Minolta is extremely excited to introduce the new Konica Minolta bizhub PRO C65hc Digital Color Production Printing System. Following in the footsteps of the groundbreaking bizhub PRO C6501, the C65hc with brilliant and vivid High Chroma color output will again forge ahead of
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Brand Keys Rates Konica Minolta #1

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recognized for the second consecutive year as the top office copier manufacturer by Brand Keys, said Kevin P. Kern, Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. "This accolade further reinforces our company vision that customers are counting on Konica Minolta for the entire gamut of their advanced digital imaging needs. Our award-winning lines of office systems, printers, production print systems, and application solutions continue to distinguish themselves as the
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Email from Canon P4P'er "Ricoh Direct Pricing"

Art Post (Guest) ·
This email was sent to me from a Canon P4P member: Art, Thanks for the information. I've been in this business for 17 years (27 years in sales) and worked directly for Canon USA for 8 years. (IKON when it was A-Copy in Boston prior to Canon). Now I'm with a local independent. An actual quote for a 9 machine deal from Ricoh (Direct) last week. 1- MP9000 6-MP5000 1-MP C3500 All for $63K!!! (unbelievable)
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EMEA Printer, Copier and MFP Unit Shipments, 2008

Art Post (Guest) ·
Vendor 2008 Shipments 2008 Market Share (%) 2007 Shipments 2007 Market Share (%) 2008 - 2007 Growth (%) Hewlett-Packard 20,737 43.0 23,221 44.1 -10.7 Canon 8,212 17.0 8,337 15.8 -1.5 Epson 6,576 13.6 6,651 12.6 -1.1 Brother 3,306 6.9 3,224 6.1 2.5 Samsung Electronics 2,826 5.9 2,430 4.6 16.3 Others 6,572 13.6 8,789 16.7 -25.2 Total 48,229 100.0 52,652 100.0 -8.4
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Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Art Post (Guest) ·
through Konica Minolta’s North American direct sales, authorized dealer and value-added reseller channels. The manufacturer’s suggested retail price (MSRP) is $65,000. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the second consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand
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New EFI Fierys Drive Line-Up of Ricoh Aficio Color MFPs, Enabling Office Users to Eas

Art Post (Guest) ·
the World Wide Web at www.ricoh-usa.com . About EFI EFI (www.efi.com) is the world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital color print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems
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Ricoh Production Printers (Video)

Art Post (Guest) ·
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Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

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I witnessed a Konica Minolta PRO C65hc Demo and the color output is brilliant. The launch of this workhorse will not do anything to help Ricoh's faltering attempt to be a player in the print production market with boxes such as the C900.
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Competing against the Canon imageRUNNER 3045? Remember these weaknesses:

Art Post (Guest) ·
- Competing against the Canon imageRUNNER 3045? Remember these weaknesses: - Comes standard with only 512MB RAM - Can only upgrade to a maximum of 768MB RAM - Hard drive only offers 20GB of space - A PostScript print driver is an expensive option - Does not offer XPS printing (can not print from new version of Microsoft Windows Vista) - Hard drive overwrite does not come standard - Optional fax board does not come with any RAM and does not have any battery backup - Optional finishers have
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Competing against the Toshiba eSTUDIO 453

Art Post (Guest) ·
- Competing against the Toshiba eSTUDIO 453, a 45ppm b/w unit? Remember these pointers: - Unit comes standard with only 256MB RAM - Even with spending more on options, unit can only have a maximum of 512MB of RAM - Hard drive offered only has 40GB of storage space - The document feeder is an option, and does not come standard - Customers must pay extra for hard drive overwrite data security and data scrambling - Optional fax board has no RAM, and has a maximum resolution of only 400dpi - The
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Competing against the Xerox WorkCentre 5645

Art Post (Guest) ·
Competing against the Xerox WorkCentre 5645? Remember these weaknesses: - only comes standard with 129MB RAM - can be upgraded to maximum of only 512MB RAM - does not offer XPS printing at all (ability to work with newer version of Microsoft Windows Vista) - optional fax board does not offer routing to PC or e-mail address - optional fax board does not offer one-touch keys - optional finishers offer a maximum of only 2,250 sheets of paper capacity - the document feeder can not handle thick
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Teachers labor to pay for copiers

Art Post (Guest) ·
another $50 in tips. From 4 p.m. to 7 p.m. on St. Patrick's Day, teachers will work as hostesses at Zaxby's on Spring Hill Avenue and will get to keep 15 percent of sales. It is all part of an effort to come up with the $900 that the school must pay each month to lease three copiers. Teachers have also sold healthy snacks and other items. Second-grade teacher Cathy Cink said the biggest godsend has been City Councilwoman Gina Gregory's pledge of $5,400 from her $50,000 contingency fund. "We won't have
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Ricoh New Model Support for IPDS

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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How to Win Against Direct"

Art Post (Guest) ·
Many years ago you could only buy Copiers from Authorized Dealers. An Authorized Dealer is a privately owned company that is local to your geographic area. A Direct Branch is owned by the manufacturer and may or may not be local to your geographic area. What’s your biggest hurdle when competing against Direct Branches? Most will say price, however that’s probably the last one on the list. Most Direct Branch reps tell the customer if they buy from them they’ll be buying from the manufacturer and
Member

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New Product Release Dates for Ricoh

Art Post (Guest) ·
April 09 RICOH Pro C550EX RICOH Pro C700EX Ricoh DX 4545 (Duplicator) Ricoh DX 2330 (Duplicator) Beluga Be C-1a (Wide Format) Beluga Be C-1b (Wide Format) Digital StoreFront 4.0 May 09 Aficio SP C231N Aficio SP C232DN SP C820DN SP C821DN Mosel-P1a Mosel-P1b June 09 Aficio MP 6001 Aficio MP 6001 SP Aficio MP 7001 Aficio MP 7001 SP Aficio MP 8001 Aficio MP 8001 SP Aficio MP 9001 Aficio MP 9001 SP July 09 Mosel-MF1a Mosel-MF1b Mosel-MF1c Aficio SP 3400SF Aficio SP 3410SF
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Ricoh Introduction of the Common Access Card (CAC)

Art Post (Guest) ·
addition to Ricoh’s rich portfolio of successful security solutions and products. CAC will allow Ricoh to successfully compete and win in the U.S. Government vertical market place and increase unit placements. Ricoh Common Access Card Authentication Solution Highlights: Certification by the US Army’s Information Management Support Center (IMCEN) Command. Full integration into supported Ricoh’s MFP’s without the need for a third party network interfaces. Lower cost per unit when compared to most
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Technology Protects Sensitive Patient Documents at the Printer

Art Post (Guest) ·
sender's fingerprint data, the queued print job releases, allowing only the authenticated user access to the printed documents. "The technology provides the highest level of confidentiality for printing sensitive data on a network printer. The device comes with a fingerprint reader that has a USB interface and connects directly to the secured printing device on the printer. The device server is a four-port USB device that connects one of the fingerprint readers and up to three USB printers to the
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Panasonic Brings One-Pass Superiority To A4 Network MFP Market

Art Post (Guest) ·
SECAUCUS, NJ March 18, 2009 — Panasonic Communications Company of North America (PCCNA) today made a bold entrance into the A4 color multi-function product market with the release of the DP-MC210, a 10BaseT/100 BaseTX Ethernet capable, IPv6-ready, full-duplex printer/scanner/fax MFP. Unlike traditional MFPs using complex four-pass printing technology, the DP-MC210 is driven by Panasonic's proprietary Single Pass Tandem Print Engine, which maintains a constant high-resolution color and
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Colortrac releases next generation SmartLF Gx+ 56 / Gx+ T56 extra-wide format scanner

Art Post (Guest) ·
their investment and upgrade should their needs change in future. SmartLF Gx+ cannot be upgraded to Gx+ T. About GEI WideFormat: GEI WideFormat, a Visual Edge Technology Company, markets equipment, software, service and supplies on a direct basis as well as through a 100+ dealer network in North America. GEI WideFormat products include scanners, printers, MFPs, analog & digital copiers, poster printing solutions, and networked controllers sourced from world-class manufacturers. It is a full
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FMAudit Releases it's New Onsite Appliance

Art Post (Guest) ·
end-users fleet. As Managed Print Services offerings become main stream, a scalable, centrally managed, vendor neutral solution is not only desired; dealers demand it! FMAudit has officially released its new Onsite Appliance. A virtual plug-n-play hardware device with a footprint of only a few inches in diameter. A single appliance can manage thousands of devices, regardless of the model. It's fully compatible with FMAudit's Agent to include support for locally attached printers. The Onsite
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Ricoh Equitrac Professional 5 Flash Movie File (Video)

Art Post (Guest) ·
Reply

Re: Boy do I have alot of Gripes!!!!!

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would qaulify for the spiff, her sales manager didnt know, so she called her rep at 3M who said not only did she win the spiff but she would also be recieving extra compensation for selling such a high volume. well her sales manager recieved a call the next day from the 3M rep telling her about the extra compensation, and the sales manager had the audacity to tell my sister that that money was supposed to be going back to the company via a commission deduct because 3M wasnt supposed to pay her
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Re: How to Win Against Direct"

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than any dealer! Take it from me, that’s a bunch of hog wash! True and true. Independent Dealers must indeed focus on their reputation for service and 'sell' the total value that they can bring to the customer account. This is even more important these days if you are selling Ricoh manufactured equipment becuase they have made it clear that they are giving more 'support' to IKON and RBS, as they can't rely on Independent Dealers to achieve their growth targets. Price will certainly be moving up
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Re: Network Printers by SMB Path

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I can make the hyperlink look like anything, however only a Fiery or Creo controller has the ability to host a printer in the same sense that a print server does. \\ricohprinter can point to any shared network resource, but a ricoh mfp without one of the afore mentioned controllers can't stand alone as what you have mentioned. If the hyperlink is pointed at a shared printer on say a Win2003 server, but the client is a Vista PC you may very well get that message. The only other scenario would
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Re: New Product Release Dates for Ricoh

Art Post (Guest) ·
The Gelsprinters are the worst printers I have ever seen, rumor has it that Ricoh developed a wide format Gelsprinter and they are in the boxes waiting to go! The rumored problem is the print head dries out and the unit are worthless. Keep in mind that this is heresay!
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KODAK Scanners Power DocumentATM’s Secure Mobile Scan Center in Digital Transformatio

Art Post (Guest) ·
Platform holds the capability of scanning more than 2 million pages per month. “This project demonstrates how an organization can utilize production capture to enhance a document based system through digitally powered improvements that improve ease of use and boost overall productivity,” said Tony Barbeau, Vice President, Marketing, Business Solutions and Services, Eastman Kodak Company. “Kodak will continue to work with service providers, such as DocumentATM, to develop capture solutions that
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Océ VarioLink 6522c - A case of natural selection

Art Post (Guest) ·
Venlo, The Netherlands, 11 March 2009 — Océ, an international leader in digital document management, today announced the launch of the Océ VarioLink 6522c. This innovative system is a highly productive black & white and color multifunctional printer, copier and scanner intended for the Office segment. Ideal for in-house production Built using the latest developments with respect to ease of use and functionality, its versatile finishing options and media handling make the device ideal for the in
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"

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I wonder what the new president of Ricoh would say or if he even cares. Ricoh is very good product but would sell themsleves to the devil to get a deal.
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"

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I have mentioned before that all resources are being invested in IKON / RBS and support (field and financial) is being scaled back on the Dealer side at Ricoh. Just wait until April 2009! The current Ricoh leadership would applaud this situation and toast to it with an expensive glass of red wine.
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Re: huge pdfs out there

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I have the same problem at a customer's site and we just lost a deal for a 2nd W3600 because of this. They routinely take multiple PDF files, bring them up in Adobe and merge them into 1 file. This new file is opened and then printed using Winprint. Same problems, PB takes a long time to spool and the job normally times out. Once the job has redlined, you are usually able to print it from within PB. I am not suggesting this as a solution long term but it may allow them to print critical
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Re: How to Win Against Direct"

Art Post (Guest) ·
quote: First off - Direct can flat out close business way better than dealership reps. You got facts to back that up, or are you just quessing? I'm thinking you are guessing. The truth is in the pudding, Direct is selling under lowest dealer cost on the FIRST QUOTE AND NO COMPETITION, you tell me how that is SELLING VALUE! As far as complaining, I'm not complaining, I got both deals, and Direct got nothing. So, it just goes to prove that the LOWEST Price does not always get the deal. IF someone
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Re: Banner Printing - Aficio C4000 and C5000 models

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What are the applications that your customers are running that require banner printing? Does anyone have a list of banner stocks that customers run? (brand, type, size, etc.)
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Re: Network Printers by SMB Path

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In that situation, I'll guess that it is simply inertia. The IT person may simply be used to doing things that way and not have thought through doing it other ways. It's funny, we deal with printing issues and setting up printers every single day, but IT people may only deal with it once every couple of months. We put a lot more thought into this than they usually do.
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Re: New Product Release Dates for Ricoh

Art Post (Guest) ·
from a Ricoh document
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Re: New Product Release Dates for Ricoh

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quote: Originally posted by Jomama: I'll bite. What is a mosel. It is gel printer.
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huge pdfs out there

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My 470 customer is getting pdf's that say 500K when you check the properties, but once in the Reader print queue it says they are 10 MB files, and takes 10 min to prepare/print. I cut the file size in half by checking the Current View button in Adobe (they will not process through PC Win)... just wondering if that pdf compresser Jason aluded to on anothe post will shrink these down to a manageable size ? thx
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X-Solutions Launches SimplifyScan

Art Post (Guest) ·
X-Solutions Launches SimplifyScan Tuesday, March 17, 2009 Cornelius, NC -- X-Solutions, a leading provider of digital archiving software, today announced the release of SimplifyScan for Sharp OSA -enabled MFPs. Based on the power of the Sharp OSA development platform, SimplifyScan allows users to easily capture documents and distribute copies to any location on their network, directly from their Sharp multifunction device. This allows users to quickly and efficiently integrate their documents
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Commission Manuals

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I'm busy evaluating and revising our commission manual and i would appreciate any input, commission documents/systems or comments regarding paying commission on hardware and service charges to corporate (major) account, special account and new business sales people. Thanks
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Océ Launches Affordable High Resolution Wide Format Color Scanner

Art Post (Guest) ·
hybrid printing and copying system. The result is a fully integrated, flexible solution ideal for small CAD and GIS environments, decentralized scanning stations and customers wanting to streamline job submission to reprographers. In addition, optional Océ Color Copy software allows customers to copy to multiple Océ wide format or third-party printers in one single workflow. Energy Efficient and Compliant The Océ CS4236 uses 5 W per day in sleep mode, in compliance with the US ENERGY STAR standard
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Selected KODAK Document Scanners Will Support the LINUX Operating Systems via UBUNTU,

Art Post (Guest) ·
openUSB project, http://openusb.sourceforge.net About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com . More
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‘Smart Touch’ Scanning Capability Grows for KODAK i1200 and i1300 Series Scanners

Art Post (Guest) ·
for $2,395 (MSRP). KODAK Products are backed by KODAK Service and Support. KODAK Service and Support is made up of more than 3,000 professionals reaching more than 120 countries. It is a leading multi-vendor integrated services provider, delivering consulting, installation, maintenance and support services for the commercial printing, graphic communications, document imaging and data storage industries. KODAK Service and Support professionals are uniquely qualified to provide services that
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Océ Offers Newforma Software to the AEC Market

Art Post (Guest) ·
Center saves AEC users steps in the wide format printing process by allowing users to select a group of files – as opposed to opening documents one at a time using external applications – to be automatically added to an Océ Client Tools print set. Files can then be processed and submitted locally to a printer that is enabled with Océ Repro Desk Server 1.6 or remotely to a reprographer running Océ Repro Desk Professional or Océ Repro Desk Select software. Availability Newforma Project Center PIM
-=Good Selling=-

Remove The Roadblocks: Start Selling From The Heart.

"Doubts in your mind are a much greater roadblock to success than obstacles on the journey."
Orrin Woodward

The stories in our head become the stories of our lives.

The above-mentioned quote stresses the significant impact that doubts can have on one's journey towards success.

Internal uncertainties, mental gymnastics and lack of belief in oneself can be more detrimental than all the external obstacles or challenges encountered along the way.

In society and especially within many sales cultures, an image of the heart is often associated with yielding sentimentality and or weakness. However, the heart is strong and powerful, the driving force of life, one heartbeat at a time.

The heart is a symbol of strength, vitality, and resilience. It's not just a physical organ pumping blood; it's also very symbolic, the seat of emotions, courage, and determination.

In business culture, where traits like bravado and toughness are often prioritized, there's sometimes a tendency to overlook the importance of empathy, compassion, and emotional intelligence – all traits associated with the heart.

When we acknowledge the heart as a symbol of strength, we honor its role as the driving force behind human connection.

I believe your ability to succeed becomes crippled when there's an unbalanced connection with your heart. Embracing a heart-centered approach rests in your ability to stop, look inward, and reflect upon the course of action you know is the right one, rather than succumbing to external pressures and all the misaligned sales tactics.

Our heart is the absolute key to our survival. Plain and simple, if our heart stops beating, we know what happens. We're cognizant of this, so we take good care of it. We exercise, we eat healthy, and we try to avoid stress; all in the name of heart-health.

A BEATING SALES HEART

“If your goals aren’t synced with the substance of your heart, then achieving them won’t matter much.”
Danielle LaPorte

It seems that many sales organizations have become bottom line focused, and results driven. They're looking outward, as they're being led by their brain. Core values have been thrown to the waste side as money and profit have rapidly become the driving force.

While it's important to achieve financial success, this shouldn't come at the expense of integrity, ethics, or the well-being of your clients.

When there's prioritization of short-term gains over long-term sustainability, this often deemphasizes the importance of building genuine relationships with clients, fostering trust, and delivering meaningful value beyond mere transactions.

These actions will lead your customers to feel like mere numbers, and when they feel like mere numbers there's zero opportunity to build trust.

For the brain to work we need a strong heart.

What has me concerned, as I work inside many sales teams is that I find unhealthy hearts where values and beliefs are misaligned. Layer on top of this misaligned values in management and folks... this is a monumental recipe for a sales disaster.

REMOVE THE ROADBLOCKS TO GET TO YOUR HEART

"Lessons often come dressed up as detours and roadblocks."
Oprah Winfrey

As we start to unpack some of the potential roadblocks, let's look to the Merriam-Webster dictionary to help us define roadblocks.

  1. A barricade often with traps or mines for holding up an enemy at a point on a road covered by fire.
  2. An obstruction in a road.
  3. Something that blocks progress or prevents accomplishment of an objective.

A few questions for all of you right now...

  • What's blocking your progress or preventing you from selling with your heart?
  • What might be getting in the way of you achieving your goals or sales desires?
Poor sales performance is due to an unhealthy sales lifestyle. An unhealthy sales lifestyle leads to an unhealthy heart.

One has a choice when it comes to roadblocks. One can remain in their current state, or one can do something about it.

Do you want to be stuck at these roadblocks and not complete your journey; however you have defined it, or do you want to choose to do something about it and continue your way to sales betterment?

What roadblocks might be preventing you from selling with your heart?

REMOVE THE EGO ROADBLOCK

“Do you know how you can tell when someone is truly humble?  I believe there’s one simple test: because they consistently observe and listen, then humbly improve.  They don’t assume, ‘I know the way.’”
Ryan Holiday

The ego is the sense we have of our self-esteem and our self-worth. When it comes to moving forward in life, Ryan Holiday, author of Ego is the Enemy argues that both in success and in failure our ego only gets in the way and holds us back.

What might be holding you back from sales greatness?

The time many of us spend in our own heads comparing ourselves to others and measuring our esteem is time that distracts us from the real work we could be doing—the work of producing our craft and cultivating our heart.

No change means no growth. No growth means a slow, downward spiraling and somewhat painful sales departure.

What the ego fails to see is that right outside of the comfort zone, is the learning zone. Time spent in this zone leads to sales magic which creates long-term sustainability.

Ryan Holiday states,

"The first step to entering into the learning zone, is to spend time understanding the ego and learning how we can remove it from our everyday experiences."

Heartfelt professionals check their ego at the door. Media and the movies portray salespeople as egomaniacs with slick-backed hair and a “do whatever it takes to close the sale” mentality. Doesn't this remind you of Glengarry Glen Ross?

While there's always some truth to stereotypes, the biggest exceptions to the rule lie within us.

In today's highly connected, digitally driven and socially empowered business world; a highly assertive, and a know-it-all mentality combined with a super-charged ego will become the kiss of sales death.

Top performing professionals, the true superstars always sell from the heart.

They're open-minded, curious, collaborative, vulnerable, open to learning and aim for trust-based partnerships with their clients.

These professionals have humility and operate without any deception whatsoever.

This is in direct conflict to the behavior of ego-driven sales rep.

A huge ego is a sales growth buzz-kill.

REMOVE VIEWING HEART AS A SALES WEAKNESS

Honoring your heart is not a sign of weakness, it's a sign of wisdom.

True power resides with listening to your internal self and finding it within your heart, as you make a commitment to clear all that stands in the way of a heartfelt connection.

Sharing your knowledge is not a sign of weakness. It's a sign of wisdom.

Your focus must be placed on how you can help your clients and future clients.

Share your knowledge, your insights and what you can do for others rather than for yourself. I guarantee no one likes a know-it all, self-centered and stereo-typical sales rep... This does not build fellowship nor your client community.

It takes internal fortitude and massive amounts of strength, for professionals to lead with their heart and not just their wallet. In doing so, they're able to connect with the emotional needs of their clients and future clients.

They understand people have the need to be valued, respected, heard and acknowledged. By acknowledging and not forgetting the human element, heart-centered professionals maintain the wisdom to positively transform their client's business by helping them to do better business, a more profitable one.

REMOVE THE LISTENING ROADBLOCK

A heartfelt connection leads to a heartfelt conversation.

We hear through our ears, but we listen through our minds.

Something magical starts to happen when you're willing set aside your sales bravado and tune into a bit of vulnerability, as you become more engaged in real, genuine and heartfelt business conversation.

What this ultimately means is that you place your clients and future clients front and center in your conversation.

Question for all of you...

Are you sincerely, without a shadow of a doubt, listening without an hidden agenda?

Leave your hidden agenda on the doorstep.

With sincerity focus in and listen to your clients. Zero in on how you can best serve their hopes, dreams and goals.

Good ole Zig Ziglar said it best,

“You can have everything in life that you want if you just give enough other people what they want.”

When you fail or struggle to listen with your heart this means you're not giving someone your full attention. You're failing to allow the people right in front of you to express their feelings, concerns and issues in a way that is heard and understood.

BRING YOUR HEART TO THE FOREFRONT

Placing your heart at the forefront is about opening the human door to connection, to serve, and to become vulnerable.

It’s about showing up in a way that lifts the spirits of the people around you. It’s about the willingness to be real, relatable and relevant.

Bringing your heart to what you do makes for a deeper, richer experience which benefits both you, your clients and your future clients.

I encourage all of you to step away from the armor and the sales facade. Create opportunities for in-depth relationships that can never be experienced hiding behind a professional sales mask.

You can no longer leave heart at the doorstep.

In today's post-trust world, your willingness to serve from your heart will create sales longevity, sustainability and meaningful relationships beyond your wildest imagination.

  • Servants make themselves available to serve.
  • Servants pay attention to other's needs.
  • Servants complete every task with equal dedication.
  • Servants become faithful and trustworthy.
  • Servants go above and beyond, it's their purpose.

If you want to be great, if you want to be successful, if you crave sales excellence then learn to become a servant. Stop selling…Start serving... Start with your heart and commit to leading yourself.

Davin Salvagno is a renowned inspirational speaker and author, known for his expertise on purpose. As the Founder of PurposePoint & The Purpose Summit, he has also authored the bestselling book "Finding Purpose at Work." With nearly two decades of experience in leadership roles spanning operations, human resources, marketing, and finance, Davin discovered a passion for guiding leaders to reconnect with their foundational purpose. His keynote talk "The Power of Purpose" gained international acclaim in 2018, and he has continued to deliver impactful talks benefiting numerous organizations worldwide. Since 2018, Davin has served as an Executive Coach for multiple CEOs and a consultant in leadership and organizational development across various sectors. He is a distinguished member of the Marshall Goldsmith 100 Coaches and the C12 Business Forums, a global peer advisory group for Christian CEOs and Business Owners.

SHOW SUMMARY

In this episode of Selling From the Heart , we dive deep into the transformative power of purpose-driven sales. Special guest Davin Salvagno, renowned speaker and author, shares invaluable insights on how to integrate purpose into your sales approach, unlocking new levels of success and fulfillment. From reframing mindsets to fostering genuine connections, this episode offers practical strategies to align your sales efforts with purpose and meaning.

KEY TAKEAWAYS

Purpose is not singular but plural, comprising various roles and moments in life.

Eliminate distractions to be fully present and attentive in your interactions.

Actively listen to uncover the needs and problems of those around you.

Separate the solution from monetary rewards to prioritize genuine value creation.

Embrace the journey of discovering and living your purpose, one moment at a time.

QUOTES

"All selling, if done well, is solving a problem."

"Purpose is not singular. Purpose is plural and momentary."

"You can be all of you to the person that's right in front of you."

Learn more about Davin Salvagno:

LinkedIn:

/ salvagno

Learn more about Darrell and Larry:

Darrell's LinkedIn:

/ darrellamy

Larry's LinkedIn:

/ larrylevine1992

Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

/ sellingfromtheheart

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https://whyinstitute.com/

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https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

Third Week of March 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Recently, I put up a poll on the P4P forums in reference to what we (salespeople) are charged when we sell billable hours.  Out of the responses we've received,  57% of sales people reported that their cost is in between $126-$150 per hour, 14% for $101 - $125, another 14% $76-100, and then 14% for under $75. You can take vote in that poll here.

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence

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Colorado. The company is also one of the largest independent distributors, carrying brands such as Sharp, Konica Minolta, Toshiba, Ricoh, Lexmark, Xerox, Canon and HP copiers, printers, faxes and multifunctional devices, as well as Muratec faxes. Pacific Office Automation believes in providing custom print solutions that are fast, efficient and secure so customers can confidently say, "Problem Solved." # # # # # Read the full story at http://www.prweb.com/releases/...03/prweb11659210.htm

One Huge Copier Sales Tip from and Old Pro

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, you told me that reliability and uptime are key factors when deciding on choosing a vendor, is that still true?" My prospect stated, "Yes, if we're not printing, we're not making money." "You're still considering that XYZ device, correct?" I stated. "Yup, pretty much it's between your copier and theirs." "Got it, take a look at this. I printed this from our spec guide on the XYZ copier. Please take a look at what I highlighted. Do you see the life of the drum at 300k?" Our DM looked at the doc
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Konica Minolta Launches all new pagepro 1580MF A4 Printer

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copy settings colour scanning and job cancel at the touch of a button. The compact printer has an in-built colour scanner and can be easily integrate into any small office or home setting. Speaking on the occasion, Mr. Tadhahiko Sumitani, MD Konica Minolta Business Solutions India, says “We are expanding the Konica Minolta’s range of A4 printers. We forayed into the A4 segment in India last year, and we have done reasonably well. We are now eyeing a greater share of the market and are optimistic
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Ricoh Production Print Expert Kirk Szymanski to present at TAGA's Annual Technical Conference

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product development engineer and manager, including 12 years at Xerox creating mid-range and production digital printing products. WHAT: Szymanski will discuss how color tuning and image quality optimization begins at the basic machine setup level. A printer or copier must first operate properly, in a consistent and repeatable manner, before consistent and accurate color reproduction can be achieved and maintained. He will detail a three-step process, including print engine setup, densitometric tuning
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31 Ways to Garner Net New Copier & Managed IT Business # 12 of 31

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. I use Quora and Print Planet . I got one of my biggest leads from a user who read threads that answered about duplicators on Print Planet. -=Good Selling=-
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MGI to Present New Strategic Alliance with Konica Minolta and Preview Five Digital Solutions at IPEX

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Wednesday, March 19, 2014 Press release from the issuing company MGI to hold a Press Conference at IPEX 2014 Ivry Sur Seine, France –MGI Digital Graphic Technology, a world leader in digital printing and finishing equipment, is pleased to announce they will be discussing their strategic alliance with Konica Minolta, as well as previewing a new product lineup at IPEX 2014 during their Press Conference scheduled to take place on Monday, March 24 th at 15:00. MGI will describe how the strategic
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Konica Minolta Sensing Americas "A White (and Blue?) Winter Wonderland"

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focused sales force dedicated to both the North American and South American regions. When it comes to color and light measurement, the world looks to Konica Minolta. Darlene Giordano Marketing Manager Konica Minolta Sensing Americas, Inc. +1-201-818-3526 darlene.giordano@konicaminolta.com http://sensing.konicaminolta.us Photo - http://photos.prnewswire.com/prnh/20140318/NY84540 SOURCE Konica Minolta Sensing Americas, Inc. Read more: http://www.digitaljournal.com/...796328#ixzz2wNri37ri
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Kyocera Document Solutions America Introduces Six New Economical, Ecological Desktop Devices

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; the ECOSYS P2135dn and P2135d printers include print-from-USB capabilities for on-the-go printing. Equally important, all six devices offer crisp image quality at impressive speeds. The ECOSYS M2035dn, ECOSYS P2135dn and ECOSYS P2135d generate black-and-white pages at the rate of 37 per minute [ppm]; the ECOSYS M6526cidn, ECOSYS M6526cdn, and ECOSYS M6026cidn MFPs produce color and black-and-white documents at 28 ppm. All ECOSYS devices come complete with KYOCERA’s patented long-life drum
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Software sales and customer solutions put Ricoh on top

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Friday, 21 March 2014, 1:49 pm Press Release: Ricoh Software sales and customer solutions put Ricoh on top Ricoh Group announced as Kofax Global Partner of the Year Auckland, 21 March 2014 - The Ricoh Group was announced as Kofax Global Partner of the Year at a conference in California last week in acknowledgement of its outstanding results and long-term partnership with the business process automation software company. Ricoh New Zealand was also recognised for its depth of technical and
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Ricoh and mindSHIFT to participate at ABA TECHSHOW 2014

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Systems / Microsoft Exchange Microsoft SharePoint IT Consulting and Professional IT Services WHAT: Ricoh and mindSHIFT will demonstrate their legal solutions and services at each of their respective booths (Ricoh Booth #809 and mindSHIFT Booth #314). Ricoh will demonstrate its comprehensive portfolio of Digital Imaging Services including: Advanced Imaging and Cost Recovery; Data Forensic Solutions; Mobile Worker Services; and Universal Print Drivers. Ricoh is a member of the ABA Advantage Program
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Ricoh transforms California sun into energy on the ground

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since 2009. For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the
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Xerox Accelerates Channel Partner Revenue Growth with New Offerings

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and views visit http://www.linkedin.com/company/xerox , http://twitter.com/xeroxcorp , http://simplifywork.blogs.xerox.com , http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox® and Xerox and Design®, and FreeFlow® are trademarks of Xerox in the United States and/or other countries. SOURCE: Xerox Media: XeroxPatti Quinn, 585-298-6193 Patti.Quinn@Xerox.com orText 100 for XeroxJennifer Lynn, 585-697-2604 Jennifer.Lynn@Text100.com
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Canon solidifies Leadership in Business Services as Managed Document Services Customers Grow by more than 50%

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takes care of their document and printing needs, with the aim of driving savings and productivity, and realize positive business outcome on our customers' behalf." About Canon Singapore Pte Ltd Canon is a global leader in photographic and digital imaging solutions. Canon Singapore Pte Ltd is the headquarters for South Southeast Asia driving sales, marketing and service strategies. Besides handling the domestic market, the company leads 18 other countries including subsidiaries in India, Malaysia
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Partnering with Ricoh, Pacful, Inc. makes leap; 'becomes true 'marketing service provider'

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out three years ago with a single RICOH Pro C901. In the ensuing years, the company has quintupled its fleet with two in Sacramento, two in Redwood City and one in Fort Wayne, Ind., all buttressed by a stable of black and white Ricoh production printers. "The transition from print service provider to marketing service provider, though difficult, opens up a multitude of opportunities for companies like Pacful that achieve it," said Tim Vellek, Vice President, Production Printing Business Group
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Canon Solutions America's IDEAS v2.0 (Intelligent Dealer Electronic Archive System) Now Includes Processing for Deal Jackets

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automotive dealer industry that can help dealerships transition their Service, Sales and other departmental document workflows into a paperless model. IDEAS can save dealers a significant amount of processing and labor costs associated with the storage, printing, scanning, and shredding of documents. In addition to cost savings, minimizing the frequency of printing has many environmental benefits as well. With today's new car "wrap around" service model, in which vehicle maintenance is all inclusive
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Canon Professional Services Program Announces New Cinema Membership Level in Canon’s CPS Program

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Platinum levels continuing Canon’s commitment to support professional imaging customers as their needs grow and expand. CPS Cinema Membership provides members with benefits like maintenance services, which are valuable for filmmakers who use their cinema equipment in all types of elements, repair discounts, and equipment evaluation loans, ideal for cinematographers looking to test out new equipment. In addition, members receive Canon Live Learning discounts, access to a 24/7 Live Exclusive Member
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Print Audit Hires West McDonald as Vice President of Business Development

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while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management solutions. The company enables organizations to monitor and control their printing costs via a broad range of capabilities that include secure print release, follow-me printing, rules-based printing, cost recovery, in-depth print assessment and remote meter reading. Print Audit has offices located in the United Kingdom, France, Germany, South Africa
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Business Leaders Unlock Secrets for Productivity and Growth at Xerox's simple@work

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views visit http://www.linkedin.com/company/xerox, http://twitter.com/xeroxcorp, http://simplifywork.blogs.xerox.com, http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox(R) , Xerox and Design(R) are trademarks of Xerox in the United States and/or other countries. CONTACT: Xerox Patti Quinn, +1-585-298-6193 Patti.Quinn@xerox.com or Text 100 for Xerox Nicole Pavlas, +1-315-416-0443 Nicole.Pavlas@text100.com SOURCE: Xerox
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Canon U.S.A., Inc. Now Offering Nuance eCopy ShareScan v5.2 Featuring the eMail and Folder Watching Service

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capabilities to a wider variety of devices, including mobile devices. “Nuance’s eCopy ShareScan is an important piece of Canon’s diverse software offerings and capabilities,” said Sam Yoshida vice president and general manager, Marketing, Business Imaging Solutions Group, Canon U.S.A. “With ShareScan v5.2, the addition of the new eMail and Folder Watching Service can truly optimize business processes by giving a mobile workforce access to advanced document capabilities and automated workflows.” The
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Xerox C75 Press Question

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Does this system come with an embedded fiery or is it an option?
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Hardware/Service Sales Compensation Poll! Vote here!

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“Traditionally, our industry’s model has stated that sales reps should receive compensation equal to 10-14% of the hardware revenue produced during that year. As an example, $1,000,000 in hardware sales should equal $100k-$140k in total compensation. I’m curious since dealers are pushing services more and more how that has effected that model since services transactions may not result in hardware sales. If you know how much you made in 2013 and how much hardware you sold, what % of hardware
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Canon puts document management in the cloud

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Canon puts document management in the cloud 03.20.14 Canon has launched a cloud version of its Therefore document management platform, hosted by Fujitsu Australia. Therefore Online is designed to provide a full information management and workflow solution for businesses across various information sources including paper documents, barcodes, email, internet forms and electronic files such as MS Word, Excel, PowerPoint, PDFs, and more. Jeremy Plint, Assistant General Manager, Canon said, “We’ve
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Digital Express doubles volume, boosts quality with Xerox

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Digital Express, one of Cape Town's largest high-end commercial printers, has doubled its digital printing production volume and slashed operating costs with the purchase of a Xerox Colour 1000 digital colour press from Bytes Document Solutions and Oxbow. "As a Xerox digital shop, we've worked with different types of machines over the past few years; however, in order to get the business where we wanted, a decision was made to overcome the volume limitations of the technology, mainly due to
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Rising POP Signage Demand Results in EFI VUTEk for The Garvey Group

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with the best-in-class capabilities of our high end EFI VUTEk HS100 Pro inkjet press ,” said Frank Mallozzi, senior vice president, worldwide sales and marketing, EFI. “ With this press, The Garvey Group can offer a higher level of speed and quality to businesses in the retail and entertainment industries .” At GlobalShop 2014, in booth 4131, EFI is showcasing print samples from its VUTEk superwide-format printer portfolio. Samples in EFI’s booth include 3D, thermoformed displays printed using
Blog Post

Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

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So.....this has been annoying me quite awhile. It's about selling professional services for workflow. Recently, I put upa poll on the P4P forums in reference to what we (salespeople) are charged when we sell billable hours. Out of the responses we've received, 57% of sales people reported that their cost is in between $126-$150 per hour, 14% for $101 - $125, another 14% $76-100, and then 14% for under $75. You can take vote in that poll here. We then asked "How much do you charge?", this would
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Xerox 3080

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Xerox 3080
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Xerox 3090

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Xerox 3090
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Xerox 8150

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Xerox 8150
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Xerox 3060

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Xerox 3060
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Xerox 7080

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Xerox 7080
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Xerox 2515

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Xerox 2515
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Xerox 5080

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Xerox 5080
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Xerox 2520ASF

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Xerox 2520ASF
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Xerox 7085

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Xerox 7085
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xerox 3001

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xerox 3001
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Re: Can You Name That Copier? Image #4

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Looks like a Canon to me.
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Re: Canon puts document management in the cloud

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Art, My Canon TSE tells me that this is only true for Europe. The release of the Cloud based version of Therefore won't happen in the USA till May or June of 2014. Vince


Today's Hacked!

Hacked!

How an infamous ransomware gang found itself hacked.....Then it was itself hacked. Alex Hern reports. ... It's called LockBit, and it was very successful until one day last month when hackers who logged on to.....Full Coverage

Feds investigating whether hacked health care giant complied with law protecting patient data.....The US Department of Health and Human Services is opening an investigation into whether a major US health care firm that has been hobbled by a.....Full Coverage

Over 15,000 Roku accounts hacked in data breach.....Over 15,000 Roku accounts hacked in data breach. Mar 13, 2024, 12:39pmUpdated 30m ago. By: News 12 Staff. Roku says hackers accessed more than 15,000...Full Coverage

Here's Another Reason a Supplier Should Care if Its Customer Is Hacked.....
Here's Another Reason a Supplier Should Care if Its Customer Is Hacked · Accountants will charge you higher auditing fees, even if you didn't suffer.....Full Coverage

Hackers stole 100000 of her Aeroplan points. She wants to warn others about how they did it.....A woman living on Montreal's South Shore lost 100,000 Aeroplan points after being hacked. She wants to warn others about email bombing.....Full Coverage

Alabama government website hacked -
Alabama government website hacked....more here

Stanford University Hacked – Attackers Breached The Internal Network
.....Stanford, CA – Stanford University is reaching out to individuals potentially impacted by a recent data security breach within its Department of.....Full Coverage

Risk & Repeat: CISA hacked via Ivanti vulnerabilities.....
Risk & Repeat: CISA hacked via Ivanti vulnerabilities. The compromise of two internal CISA systems comes on the heels of ongoing attacks and...read more here

-=Stay Safe=-

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

Third Week of March 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

It's been a few days since I've had the desire to write.  I'd bet the ranch that if I was paid to write, well.... let's say it would be like a actor having stage fright. Ah ha!  That's it, I've have writers block...more here

View These Awesome Copier Threads Below

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Lead for 3 Print Shop Copiers in Texas

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Ricoh IM_430f pricing

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Ricoh IM_C2000_Quote for March 2019

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Kyocera TA-5052ci color MFP Quote

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Toshiba e-Studio3505AC Quote

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Canon C5535 with Uniflow quote

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Re: One Huge Copier Sales Tip from and Old Pro

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Art your tenure and diligence in the industry is awesome. You are the epitome of a salesmen's salesmen. I look forward to seeing you in Vegas.
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Toshiba Earns Better Buys Q1 2019 Editor’s Choice Award

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March 20, 2019 08:00 AM Eastern Daylight Time LAKE FOREST, Calif.--( BUSINESS WIRE )-- Better Buys has awarded Toshiba America Business Solutions’ e-STUDIO ™ 8518A series First Quarter 2019 Editor’s Choice Award for best high-volume multifunction printers (MFPs). The trusted authority on office equipment selected Toshiba’s four newly-available monochrome MFPs based on the products’ innovative feature set, competitive price and extraordinary value. Better Buys staff presented Toshiba’s
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My Top Secret for Sales Success

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If you're on Linkedin as much as I am, then you'll see dozens if not hundreds of people willing to entertain you with thier top secrets for sales success. One such linkedin thread yesterdayinspired me to write about those top sales secrets. I've been selling for copiers for almost forty years and another2 for years with other sales positions. Over those years I can't remember one secret that I read from a so called sales guru that impacted my sales career. Yes, there have been some good tips
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Xerox says exploring potential deal for financing business

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(Reuters) - Xerox Corp said on Monday it was exploring the possibility of a “strategic transaction” for its customer financing business, which accounts for more than 65 percent of its overall debt. The printer maker said its plan to simplify its operations would lead to gross savings of at least $640 million in 2019 and $1.5 billion by 2021. Advertisement The move comes close on the heels of a plan announced by the company to restructure itself to become a wholly owned unit of a new holding
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Xerox breaking news on the street

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dollars (about Rs 9,000 crore). HCL is expected to make certain up-front and ongoing investments in software, tools and other technology to consolidate, optimise and automate the transferred functions with the goal of providing improved service levels and significant cost savings to Xerox. The functions will include selected information technology and finance functions excluding accounting, HCL informed stock exchanges in regulatory filings late on Monday. https://www.newkerala.com/news...ment
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Color-Logic Certifies HP Latex R2000 Printer

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printers and designers, yielding dynamic results without the use of special equipment.Color-Logic supports the value of print and works with designers and printers to enhance their printed media.For more information, visit www.color-logic.com or call +1-513-258-0047. - End - Caption: HP Latex R2000 Printer Color-Logic Certification Test
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Primera introduces LX2000 color label printer

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Primera Technology, Inc., a global manufacturer of specialty printers, has announced its new LX2000 color label printer. LX2000 is Primera’s fastest-ever desktop color printer, producing labels at speeds of up to 6” per second – about 25% faster than Primera’s best-selling LX900 color label printer (for comparable print quality). Large, separate ink cartridges for cyan, magenta, yellow and black keep the cost per label low. Other features include pigment-based ink for stronger resistance to
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Xerox filing details 'Project Own It,' plans to save $1.5 Billion

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Xerox Corp. is exploring the possibility of a “strategic transaction” involving its customer financing business and related assets, a filing with the Securities and Exchange Commission this week shows. Monday’s filing included slides from a March 2019 presentation in which the document company detailed plans to “position Xerox for success.” Those plans, dubbed “Project Own It,” … read the rest here
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Xerox & HCL Breaking News

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I posted a thread on the forums a little earlier today. Thought I would change things up a bit and give you this.
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Dumont Printing Streamlines Production with EFI MarketDirect StoreFront in End-to-End Suite

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NEWS -- FOR IMMEDIATE RELEASE Dumont Printing Streamlines Production with EFI MarketDirect StoreFront in End-to-End Suite Workflow FREMONT, California -- March 18, 2019 – Fresno, California-based Dumont Printing, Central California’s largest full-service provider of print and marketing products, has expanded an EFI™ PrintStream ® Fulfillment software-based workflow, building on PrintStream’s leading-edge capabilities to implement a full EFI Midmarket Print Suite solution with Pace ™ MIS/ERP

Buyers Are Liars!

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(you're just a salesperson). But God forbid if we should every fib to customer, client or prospect. I also know what Ricoh Direct did. They threw us under the bus and stated why would you buy this device from a dealer our support is so much better. I don't want to wish anyone bad things. But this guy takes the cake!
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CynergisTek, Inc. Sells Managed Print Services Business to Vereco, LLC for $30 Million

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AUSTIN, Texas--( BUSINESS WIRE )-- CynergisTek, Inc. , (NYSE AMERICAN:CTEK), a leader in healthcare cybersecurity, privacy, and compliance, today announced that it has closed a transaction to sell the assets used in its Managed Print Services (MPS) business division for $30 million to Vereco, LLC, a leading independent provider of healthcare document services. CynergisTek management believes that this transaction will enable CynergisTek to prioritize its core cybersecurity and privacy services
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Better Buys Honors Four Epson Commercial Document Scanners with Editor's Choice Awards

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scanners, visit https://epson.com/document-scanners-for-business . About Better Buys After more than 20 years as a trusted authority on office equipment, Better Buys is a software resource site dedicated to helping companies in the market for various business software, such as Business Intelligence, Human Resource Management Systems (HRMS), Enterprise Resource Planning (ERP) systems and Learning Management Systems (LMS), as well as printers, copiers, and scanners. Leveraging an experienced team of
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Re: Xerox says exploring potential deal for financing business

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Maybe HP buys the finance business. should fit right in with their global finance expansion. Not to mention HP will eventually buy the entire Xerox business, as soon as carl gets all the operating cost lower. Xerox is working on a strategy to sell. It won't be long before HP opens the garage in Palo Alto and welcomes the new team from Rochester.

Re: Buyers Are Liars!

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That's awful Art. I'm sure many of us can relate to that story in one way or another. This was a first for me; I was working a new account for over a year, they were completely unorganized and had no handle on the printing/copying expenses throughout the country. The whole time my contact was telling me that we were going to get the business and that I've shown him that his account was mismanaged. Then the infamous "ghosting" occurred, no calls back, no responses to e-mail. Then at 10pm one
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New Players, New Rules, New Game.

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One thing few in the Imaging Channel want to discuss is the innovative processes which will replace much of the old way’s deliverable. The glory days of selling print equipment and its services are just beginning for some innovative thinkers and ending for some others. All things do in-fact change. Even those who refuse, eventually are forced to change. No one can circumvent progress regardless of their marketing strategies or their hopes that current circumstances remain a little longer
Blog Post

Are You Building Relationships Or Burning Bridges?

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hands. However, let's flip this and ask your customers, “How many of you trust the sales professionals you work with?” You smell what I'm cooking up here? Customers rate a dismal 18% of salespeople as trusted advisors worthy of respect, according to the Harvard Business Review . CREDIBLE RELATIONSHIPS Trust. You can't form a credible and healthy relationship without it. Trust is the driving catalyst of buying and this is at the center of establishing credible relationships. Your ability to build
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Epson Illustrates the Possibilities of Digital Experiences Powered by Laser Projection at DSE 2019

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solutions to video walls. By intersecting art, architecture and technology, we are able to bring spatial storytelling visions to fruition." About Epson Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer
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Central Texas office equipment supplier Ubeo makes 2 acquisitions

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Ubeo Business Service, a printing and electronic document management company, announced Monday that it has acquired two companies, expanding its footprint in Texas. Co-headquartered in Austin and San Antonio, Ubeo provides printer, copier and office equipment sales and services. The company, founded in 2004, employs roughly 1,000 people, with 337 in Austin and San Antonio. Ubeo said Monday it has acquired San Antonio-based PrintRX and Corpus Christi-based Braswell Office Systems. The two
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Re: Sharp MX-M5050 & Sharp MX-5070

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Her you go: MX-xx70 units have 150 original SPF (for greater ipm); Serverless Print Release; Compact PDF; Scan with OCR to docx, exlx, pptx; PS3; Wireless; Hide-away QWERTY Keyboard; 500GB HDU; 1.9 GHz; Walk-Up sensor MX-xx50 units have 100 original RADF (for "normal" ipm); 250GB HDU; 1.75 GHz; no Hide-away QWERTY Keyboard; no OCR; and no Walk-Up Sensor. The other mentioned features are available OPTION$.
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Re: Buyers Are Liars!

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Unreal! I had to have this talk with a rep the other day. This girl sees the positive in everything and is about as happy go lucky as anyone I've ever met. She didn't believe me that buyers are liars. She got strung along with a customer that was going to lunch with her, having a glass of wine in the evening with her, all the while telling her she would have an order soon. She stopped by her office and there was a brand new machine sitting there and it had been there for a couple weeks.
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Softlanding Achieves Ten Microsoft Partner Gold Competencies

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Softlanding demonstrates best-in-class capability and market leadership through demonstrated technology success and customer commitment VANCOUVER, British Columbia, March 21, 2019 (GLOBE NEWSWIRE) -- Softlanding Solutions Inc. a Cloud Accelerate leader providing cloud strategy, implementation and managed services to enterprises, today announced it has attained 10 Microsoft Gold competencies. This level of competency attainment demonstrates “best-in-class” ability and a deep commitment for
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FUJIFILM DIMATIX TO SHOWCASE INNOVATIVE INKJET TECHNOLOGIES AT LOPEC 2019 IN GERMANY

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FUJIFILM DIMATIX TO SHOWCASE INNOVATIVE INKJET TECHNOLOGIES AT LOPEC 2019 IN GERMANY Lebanon, NH, March 19, 2019 – FUJIFILM Dimatix, Inc. will demonstrate its piezoelectric inkjet technology and its high performance MEMS based drop-on-demand printheads at the upcoming LOPEC trade fair for printed electronics, March 20 – 21, 2019, in Munich, Germany. Within booth numbers 402 and 404, in Hall B0, FUJIFILM Dimatix will showcase the Dimatix Materials Printer DMP-2850 , a cost-effective, easy-to
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Is the Imaging Channel a Bubble getting ready to Burst?

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Ricoh discovered in 2017, and for some, there won't be anyone left to sell to if they realize this too late. Some will argue that the multiples paid to the mega dealers by the new strategic acquirers are worth the risk. I would agree for those early to the party this will prove correct. I am sure DEX did just fine, and the next two or three mega dealers who bought their portfolio of dealers for 3-5 times earnings will also do well selling to Staples, Office Depot, or maybe BestBuy at 8-10 times
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Re: HP T830 Wide Format Price

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should beat with your Canon devices, I would focus on your ink cost and ink yieldscompared to HP. In addition all color HP ink is dye based, meaning it will run or smear if the document gets wet.
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HP T830 Wide Format Price

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Working a canon wide format for a customer and he brings up this T830 HP. Can anyone share with me what kind of price point this sits around?

5 Ways CTOs Can Save Money While Improving Performance

In an era marked by rapid technological evolution, Chief Technology Officers (CTOs) continually seek innovative ways to bolster their companies’ bottom lines through smart, strategic decision-making. Navigating this digital transformation, CTOs are uniquely positioned to identify and implement cost-saving measures that optimize operations and drive future growth. From cloud computing to the democratization of app development, the avenues for achieving financial efficiency are diverse and promising.

A forward-thinking approach, focusing on leveraging technology to streamline processes and reduce overhead, has become vital for businesses striving to maintain competitiveness and resilience. This involves adopting new technologies and reimagining how existing resources can be more effectively utilized. The challenge for CTOs lies in balancing the push for innovation with the imperative of cost savings, a delicate act that demands both insight and ingenuity.

This blog post explores five strategic ways CTOs can save their businesses money. It showcases the potential of embracing low-code/no-code platforms as a transformative tool for rapid, cost-effective development.

Leverage Cloud Computing

how cloud computing can save money

Cloud computing significantly shifts how businesses approach their operational infrastructure, providing a flexible and cost-efficient solution. According to Accenture, adopting cloud services can lead to up to 40% savings in IT expenditures. This model, which charges businesses only for their resources, significantly reduces the financial strain of maintaining in-house servers and lowers data center costs.

Cloud platforms are incomparable in their agility, offering the ability to adjust resources quickly in response to demand. This flexibility prevents overspending on unused capacities, ensuring that costs directly reflect actual needs. Furthermore, the cloud enhances global workforce mobility, enabling efficient work from any location and lessening reliance on physical office space.

Cloud computing also drives organizational innovation. Making powerful computing resources more accessible encourages exploring new ideas and quicker development of new products and services. This approach offers long-term savings and places businesses in a better position to seize market opportunities and navigate challenges.

Optimize Software Licensing

In an era where software is central to business operations, managing software licensing efficiently is crucial for CTOs aiming to reduce costs. As reported by 1E, the average enterprise wastes 38% of its software budget on unused or underutilized licenses. The path to optimization begins with a comprehensive audit of existing licenses, identifying opportunities to eliminate redundant or non-essential software. This streamlines operations and ensures financial resources are directed towards tools that deliver value.

Negotiating software agreements and deploying software asset management (SAM) tools form the backbone of effective license management. Negotiating terms that align with actual usage can significantly reduce costs, while SAM tools offer insights into deployment patterns and compliance status. This dual approach aids in circumventing the common pitfalls of over-licensing and ensures adherence to licensing terms, mitigating the risk of costly penalties.

An agile licensing strategy—one that is regularly revisited and recalibrated—can keep pace with the dynamic nature of business and technological innovation. Regular evaluation of software needs against the licensing portfolio enables organizations to adapt to changing demands, ensuring that investments in software licensing are both reasonable and impactful. This continuous refinement process not only optimizes expenditures but also fortifies the operational agility of the organization.

Adopt Remote Work Policies

The pivot towards remote and hybrid work models has opened new avenues for cost savings within businesses. A pivotal study by Global Workplace Analytics reveals that companies can save an average of $11,000 annually for every employee who works remotely half of the time. This cost reduction is primarily attributed to decreases in real estate expenses, utility bills, and operational costs associated with maintaining a physical office space.

Remote work policies offer efficiency gains beyond direct financial savings. The flexibility of working from anywhere fosters an environment where employee productivity and satisfaction can rise, potentially reducing turnover and the associated costs of hiring and training new staff. Additionally, companies can tap into a wider talent pool, unbounded by geographic limitations, leading to better hiring outcomes and further indirect cost savings.

However, remote work policies require thoughtful planning and the right technological infrastructure. Investing in secure, reliable communication and collaboration tools is critical to ensure that teams remain cohesive and can operate effectively in a dispersed work environment. By strategically leveraging remote work, CTOs can lead their companies to significant savings while maintaining, or even increasing, productivity and employee morale.

Streamline IT Operations with AI

Incorporating Artificial Intelligence (AI) in IT processes represents a significant shift toward optimizing performance and minimizing costs. AI enables the automation of routine activities, predicts system outages, and streamlines resource management, revolutionizing the IT framework. This advancement not only refines operations but also significantly reduces the dependency on manual tasks, therefore lowering operational expenses. According to a report by Accenture, AI has the potential to enhance profitability by 38% across various industries through increased operational efficiency.

AI’s machine learning and predictive analytics application allows for early detection of issues, averting costly interruptions and security incidents. This proactive approach in IT management helps conserve potential revenue and safeguard the company’s reputation. Utilizing AI to monitor networks and bolster security gives businesses a crucial advantage in the rapidly advancing digital realm.

The strategic use of AI enables IT staff to pivot from mundane maintenance tasks to engaging in innovation. Rather than being occupied with day-to-day troubleshooting, IT teams can contribute to strategic projects promoting business expansion and fostering innovation. This shift enhances the efficiency of IT resources while infusing the organization with a culture of innovation and forward-thinking.

Harness the Power of Low-Code/No-Code Platforms

The emergence of low-code and no-code platforms is transforming app development, unlocking rapid innovation at reduced costs. These platforms allow even those with minimal coding skills to build and roll out apps, democratizing app creation. The result dramatically accelerates the development process, enabling businesses to deliver projects much faster. Forrester highlights that low-code platforms can multiply development speed, presenting a budget-friendly option for companies aiming for agility in a competitive arena.

This innovation breeds a culture of constant improvement within companies. By facilitating fast testing, iteration, and deployment of apps, businesses can swiftly adapt to shifts in the market and consumer demands. Such speed is essential for staying ahead in the market and fostering growth without the substantial expenses tied to traditional development approaches.

Low-code and no-code platforms encourage collaboration across different departments. They invite non-technical team members into the development sphere, narrowing the divide between IT and other business areas. This ensures projects are more aligned with overall business goals. The cooperative nature of these platforms simplifies processes, minimizes hold-ups, and harnesses group know-how for more effective, cost-saving outcomes.

Forward-Looking Strategies for Cost Efficiency

The journey through modernizing business operations and reducing costs is fraught with challenges, yet it presents numerous opportunities for innovation and efficiency. The role of the CTO has never been more critical, serving as both navigator and strategist in the quest for sustainable growth and financial stability. The approaches outlined, from leveraging cloud computing to harnessing the power of low-code/no-code platforms, represent a blend of cutting-edge technology and strategic foresight. These methods aim to reduce operational costs and foster an environment conducive to innovation and adaptability.

In navigating the future, the ability to adapt and innovate while maintaining a keen eye on financial efficiency will distinguish the leaders from the followers. The strategies discussed offer a roadmap for CTOs and business executives willing to embrace change and lead their organizations toward a more efficient, agile, and cost-effective future. The potential for savings and growth lies not just in the technology itself but in how creatively and effectively it’s deployed to meet the ever-evolving business needs.

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