This Week in the Copier Industry 10 Years Ago (First Week of October 2007)

 
Interesting thread from ten years ago is the thread about Padded Lease Rates! Ethical or Unethical. Personally. I've never been a fan of this, and I also think it's theft by deception.  Call it what you want, I also believe there should be some type of regulation especially when a "price" is published and or agreed to and then the lease rate is padded and the price is not what was stated.
Enjoy these threads!!
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Weekend Notes from the Copier Industry for 9/30/07

next 12 months. - Survey of printshops about selling digital versus offset yielded these responses: o 45% cite “getting new business/growing sales” as the top business challenge o 12% stated that they are concerned about capability of their marketing personnel o 38% feel that selling programs rather than one-off jobs are the top sales opportunity o Only 6% feel that they need to change their sales reps’ compensation program to push digital - Toshiba announced that it will resell KIP wide format
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Looking for Ricoh Sales Reps in the L.A. area

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Sales reps! Are you tired of IKON and Ricoh Americas? Ricoh dealer in the Los Angeles market looking for experienced Ricoh sales people to help expand company. Reward is an aggressive compensation package, J.D.Power award winner for service. Looking for team oriented individuals who desire personal growth. Contact llevine@documentsystems.com.
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Ricoh Introduces NEW MP C2000!

optional DataOverwriteSecurity System protects information by automatically overwriting data on the hard drive after each copy, scan, fax and print job. As with all Ricoh products, the Aficio MP C2000 is environmentally-friendly and meets ENERGY STAR guidelines by providing energy and supply-saving features including Color Quick Start-Up technology, power-saving sleep modes, duplex and combine copy modes, low noise levels and minimal ozone emissions. The Aficio MP C2000 is available at a
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Printing Proposal Folders

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I'm in a deal with a Savin C2525 against a Konica Minolta Bizhub C252 and a Xerox 7328. I have demo'ed the product to the customer. They have yet to see the other systems, but they say that both of the other vendors printed onto proposal style folders with pockets and asked if the C2525 could do it. I told them no, that the other systems may do it, but not for long because folded material like that would damage the drum and fusing section in a matter of time. Then they mentioned that the flaps
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RICOH AMERICAS CORPORATION ANNOUNCES WINNERS

package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old leading supplier of office automation equipment. Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com .
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INNOVATIVE SYSTEMS & SOLUTIONS JOINS RICOH

efficiencies. DSS is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year
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RICOH ALIGNS WITH ELIXIR TO PROVIDE BEST-IN-CLASS

and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Ricoh Aficio SP W2470 Wide Format Imaging

Ricoh is pleased to announce the release of the Ricoh Aficio SP W2470 Wide Format Imaging System. This new system is designed to support the document workflow and productivity needs of today’s networked CAD LAN Groups, Central Reproduction Department (CRD), Reprographic Print Shops supporting CAD users, and all Technical wide format businesses both small and large. The Ricoh Aficio SP W2470 rounds out Ricoh’s formidable Wide Format line up, which provides seamless integration of wide format
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New Xerox Technology

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October 4, 2007 11:45 AM PDT Xerox unveils smart-document software Posted by Stefanie Olsen The lives of office file clerks may get a little easier if Xerox delivers on its promise of new smart-paper technology. Researchers from the company's Palo Alto Research Center (PARC) on Thursday announced three new technologies that augment digital and paper documents. First is the hybrid categorizer, software that uses computer vision and other machine learning techniques to understand text and general
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CANON U.S.A. DELIVERS NEW MULTIFUNCTIONAL CAPABILITIES

CANON U.S.A. DELIVERS NEW MULTIFUNCTIONAL CAPABILITIES TO BUSY WORKGROUPS WITH THE INTRODUCTION OF NEW LOW-VOLUME imageRUNNER MODELS Six New imageRUNNER 2000 Series Models Support Color Scanning and Smart Multifunction Capabilities for Smaller Offices and Workgroups LAKE SUCCESS, N.Y., October 1, 2007 – Delivering sophisticated document production features to workgroup office environments, Canon U.S.A., Inc., the overall brand leader in the U.S. copier marketi, today unveiled six models in
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P4P Hotel Xerox

For all of you global guys n gals, here is the latested addition to the P4P Hotel. Please register and feel free to call me if you have any question, also please spread the word that P4P has a world wide message board for Xerox! P4P Hotel Xexox
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Re: Searchable PDF's

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quote: Originally posted by Old Glory: Shaja is responding to a post from January 2006 I'm responding to IT Dude's post of October 4, 2007. I'm going to take this opportunity to go off on a slight tangent on this thread. Old Glory, I'm puzzled and need your help. This is not a sarcastic message, I genuinely want to know. I've been to an eCopy seminar, and we passed on selling it because it looked like price was a problem. For some units, it looked like acquisition of eCopy would double the
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Re: Ricoh Catalog on your company website

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I was wrong on what I told you about how we handle our product pages on our web site. We don't link directly to Ricoh's product page. Our webmaster takes the photo and specs from Ricoh's page and creates a product page of our own. Old Glory, you shouldn't have found a direct link from one of our Ricoh or Konica product pages back to their sites, although we do link to the manufacturer's sites from a different page. (Correction necessary because I was a bit out of touch with our current
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COLORBOTS Release

, InformationWeek, and Gizmodo, alerting readers that the Colorbots are coming. Now that they have officially landed, the IT community will be able to join these microscopic techno-creatures in the land where they live and work – Printerworld. Residing at www.ricohcolorbots.com, Colorbots are techno-creatures that protect and defend Ricoh color quality and dependability inside Ricoh printers. “The end-user IT community is important to Ricoh and the growth of our business,” said Robin Henry
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Re: 240w background

I've had a similar problem for sometime now. I've replaced drums, developer, corona wires, cleaning blades, adjusted charge voltage, replaced hot roller cleaning roller. All of these will reduce the background a little, but not get rid of it completely. In my case, the background is very light, and uniform across the entire page. This background occurs on copies and prints, not on scans. I had the (former) Ricoh Tech Service Manager for my region out on site with me one day (we're a reseller
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Re: 240w background

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quote: Originally posted by Mshkor: I had the (former) Ricoh Tech Service Manager for my region out on site with me one day (we're a reseller), and he had no idea what caused it, but also really seemed to have no interest in figuring it out (he's since been replaced). Are you sure he didn't get promoted?
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Re: Challenges when upgrading from 3.3 to 3.6

In the couple cases where I updated the software, I ended up reinstalling windows and starting fresh. Ricoh provided me this information, but I haven't had the need to try it since.... HKey-local-machine/software/classes/installer/products will have a number of 32 digit keys. Open each one. If it refers to Plotbase, Scanbase, Apache, PlotClient ,PlotClient Web, or PlotClient HDI delete that key. If it refers to something else LEAVE IT ALONE. After removing these keys, as well as the RW
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Re: Multi-Page scans time out after 1 page

I also had a case where domain policy overwrote the "lock pages in memory" setting from "everyone" back to the default blank setting. I've also had times where the user selects scan, but the machine requires a few seconds to get into scan mode. The user doesn't wait, and inserts the original to soon. The machine then makes a copy, and throws off the PC/Machine connection. Afterwards the Ricoh needs to be rebooted. I've seen this on 480's but not 240's.
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Re: 240w background

I'm really hoping not. I was amazed at his lack of professionalism, from the minute he walked in he was putting down Ricoh! His company! I was surprised to hear someone in his position tell me that he was living for the weekend, so he could play his drums. We also discovered a few months down the road that he didn't process some paperwork correctly, and Ricoh was trying to charge us for an extra machine because of it.
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Re: Ricoh Aficio SP W2470 Wide Format Imaging

One quick note, two roll feeder only for this product. The roll feeder for this product has the same product number as the dual roll feeder for the W2400 and is $800 cheaper. Not sure if this is a typo, if not we need to take advantage of the cheaper roll feeder when selling the W2400!! Can someone check into this!
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Re: Searchable PDF's

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Two thoughts: 1) Use OmniPage to OCR it and save the result as a new pdf. Nuance (formerly ScanSoft) has been a good software partner through our Konica side of our dealership. http://www.nuance.com/omnipage/professional/ 2) Later versions of Adobe Acrobat (I have Acrobat 7) have the ability to do OCR. The file retains the OCR results, so you can reopen it again later and search without having to re-do the OCR.
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Re: Searchable PDF's

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Shaja is responding to a post from January 2006 but I think it is a good subject to resurrect. If you haven't looked into eCopy 9.0 you need to. Arrange for a free NFR copy and use it. It is a much cheaper way to get searchable OCR, PDF creation as well as mark-up capability and it's a product Ricoh dealers can sell.
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Re: Ricoh Catalog on your company website

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We just have our webmaster link to the product pages on the Ricoh website (in another window, of course).
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Re: Ricoh Catalog on your company website

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I went to both of your websites (Shaja and ITDude).Both of your websites allow the prospect to inquire about sales and service locations at which time they get directed to a list of your competitors as well as directions to their company. I am trying to avoid having my customers get this kind of information by visiting my site. Does anyone have a better way?
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Re: Padded Lease Rates! Ethical or Unethical,

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companies SPIFF the salesrep. Do you believe that money should also go to the customer? Regardless, the customer who leases, agrees to a monthly payment and what the dealership gets funded (or the SPIFF the rep gets) is really none of their business at that point. Competitively, you don't know what rate I'm getting from the leasing company...even if you use the same company. For instance, our rate is higher than the example you use and for alot a very good reasons (no property tax, no insurance, no
-=Good Selling=-

Thirty six plus years of selling copiers and office technology to SMB accounts.

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