In your territory, I bet you can count on one hand how many female competitive sales reps or service techs that you are aware of.
As males usually first cold calling on female first contacts or interacting steadily with females over the course of a five year copier lease, in these current days of the widespread Twitter #MeToo female discussion about violence against women, do we need to be extra careful in how we address women is a sales/ service situation?
I generally try and not engage in anything that I think might be provocative but is it OK to introduce little compliments into a conversation to help develop empathy with the customer?
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